Blue Beacon Truck Wash of Nashville, TN

Robert Wool

★☆☆☆☆

a year ago

I experimented with this location in September having them wash my 40' RV. I was pleased with the wash and value and all team members seemed attentive to carefully brushing the Rig during wash. Fast forward to October and I go to this location with an all new RV and all Aluminum Stacker trailer. The trailer has been washed once by me with mitt and this is the first time anyone else has touched it. 6 hours previous to this visit we were at an RV dealer discussing this trailer in detail 10' from the rear that wasn't damage at that time and how it was working out for me after several weeks of ownership. When consulted by the team leader at Blue Beach I said I indeed would like the trailer washed with brushes if they are careful. He insisted they were and previous experience didn't leave me expecting anything else. This was at dusk on October 15th. The next morning I observe that I have 3 very distinct dimples in the stainless sheathing over the rear door,...one dimple is in the bottom of the overhang which means only an upstrike could cause it. The location manager took my call and was very proficient with making a claim to corporate. I then get a letter stating upon reviewing their cameras that they don't believe they caused the damage. There was no other way/place it could happen. I didnt back up at any time for the next 4 hours of driving and this trailer is a new $100k trailer! Stuff happens, it is quite apparent they should only be pressure washing fiberglass commercial trailer/semi's as their attention to detail or willingness to correct damages due to carelessness does not exist. I watched them wash both sides and suspected no issues with the rear, indeed my mistake. Anyone else should very hesitant to take anything to any of their locations that is cosmetically flawless as it may not be after they get done with it. Very disappointed! Off to file police report and let insurance deal with them which should be much more costly than even returning a phone call to discuss the situation as it would appear returning a call is not high on their list either.

Bob Biulder

★★☆☆☆

a year ago

Average time , 1 truck per hour! I've been setting in line since 3pm cst and it is now 4:32pm cst and only 2 truck have came out. The line is backed up , out onto 171 . Today's date is 2/25/25 . It better be worth the wait !

Randy St John

★★★★★

5 months ago

These guys do a great job!

Josh Rathbun

★★☆☆☆

3 years ago

I asked the guy in charge of my wash if he would make sure they got the mud off the back of my truck (the main reason for getting it washed in the first place), and get the top of the tanks around the fuel cap. He said yeah we got it, it's looking good! It's my fault for not checking it before I pulled out of the wash bay, but this is his idea of looking good! 10/29/2022. The rest of the truck looks decent..

James Goy

★☆☆☆☆

2 months ago

This location needs to work on a policy for drivers cutting the line. We all have somewhere to be, we all can read the signs outside the facility to wait in line. Some idiot drivers decide to cut the line at the side of the hill and Blue Beacon will not do anything about it. I would say the right thing to do it, talk it out with the driver if they don’t want to then when they hit the booth kick them back out line. We all have to wait our turn!

Cindy Gilley

★☆☆☆☆

a year ago

Went to have my living quarters horse trailer washed tonight and I spoke with a young man by the name of Casey. For starters he acted like he was mad with the world. While they were washing my trailer my husband was standing out there watching them. They did not do a good job the trailer and the truck are both still nasty, so when my husband said something to them about it they told him it would not come clean. Funny thing when we pulled out my husband took his finger and wiped thru the dirt on the trailer that they said would not come off. In the meantime I’m sitting in the truck watching and one of the female employees is standing there shaking her head in disgust as if my husband was not to dare say anything to them about the nastiness of the truck and trailer. We have several semi trucks and trailer and a lot of our friends bring their coaches and their horse trailers as well to have them washed there. Which I will make sure does not happen again. The staff was rude and did not any way want to help.

Mucaco007

★★★★★

5 months ago

They do amazing job employees are great guys

Juan Herrera

★★★★★

2 months ago

The young people work really hard here and I always leave with my truck and trailer shining.

H L

★☆☆☆☆

Edited 6 months ago

You pay upfront and they don’t clean your truck well because you paid already They Just spray with the hose and that all Definitely I do not recommend Btw be ready to pay a lot then you expected

Larry Taylor

★★★★★

a month ago

Arrived early this morning. The crew did a fantastic job washing truck and trailer washout. Highly recommend this facility if you need it done thoroughly and professionally.

Jessie Maples

★★★★★

a year ago

This is one of the best locations we have been to yet! Very satisfied with the entire crew from inside to out! Our truck was so shiny and clean. The only bad part was the waiting to get to the bay. Lol 2 hours but they were extremely busy and had plenty of staff. Its not as if they were slow it was just alot of customers. They did tractor and trailer plus tires engine, weather guard and citrus shine.

Trucker Kryten

★★★★★

3 weeks ago

Blue beacons are 99% of the time good. I've never had a bad experience at this particular one. Everybody's cool, professional, and have great customer service skills. Blue beacon really needs to get a points system going here because I go to Blue beacon at least two or three times a week.

Mike Martinez

★★★★★

3 months ago

Was my first time using this establishment and it was a good experience. Staff was friendly and helpful, quick to answer questions honestly and upfront about prices. My first experience was a good one!

Сергій Яковлєв

★☆☆☆☆

a month ago

Before washing, I emphasized that there should be no sand or salt. 130$ for the dirty trailer

Jerry Barefoot

★★★★★

3 months ago

Blue Beacon did a great job on my F450. Each time I use BB and get the rainx coverage, I leaves streaks down my black paint from the runoff. I had to go back over it with glass cleaner to remove the streaks. Not blaming them but I may not get the rainx coverage next time and see if that helps. I will continue to use BB across the US when I need a wash.

Robert Martin

★★★★★

4 months ago

I'll just say this, this was my first rodeo coming to get my truck washed. I got my entire truck washed and inside my trailer. I am impressed with how well they got my truck shined up. It's glistening. Thanks fellas for a job well done.

LASHAUN THURMAN

★★★★★

3 months ago

Best experience yet thanks for the fast service polite staff excellent customer service I had a reefer and need a truck wash due to snow i couldn't cut reefer due to pharmaceutical spec they allow me to drop my trailer and went out the way to still gain my service thanks again to the supervisor Herseein for making my day a great one ....