Google Reviews
Stephanie Lorah
★
☆☆☆☆
7 years ago
Terrible, lazy employees. Yelling and yammering with each other and being rude to customers. We tried getting a couch and table on a sale-they made me do the application for credit (while treating me like I was too dumb to read the tablet and fill it out myself) before telling me both were out of stock but that they'd put me on a badly handwritten waiting list. We ended up calling Ephrata from the parking lot and had the items from there within an hour. This store didn't call me for about 2 weeks with new inventory. Why couldn't they just call the other store themselves?
Kris Carroll
★★★★★
a year ago
You can find sales inside Big lots where you can get bedding and other household goods at a deeply discounted price if you watch for their sales
Barry Borden
★★★★
☆
5 years ago
I been shopping here more often because the Kmart closest to me shut down or is about to this place has good prices I am not a big fan of their wood furniture because it's not real just like Kmart but Kmart has a bigger selection I am a big lots Rewards member so I want to see what kind of rewards that big lots gives this is the reason that I have been spending more money
Jonathan Dunkle
★
☆☆☆☆
6 years ago
I felt like I could throw my money around the store and none of the associates would be interested in taking it. Came by on a Friday evening hung around the furniture section for 30 minutes, no associate. Great business model.
Debbie Campbell
★★
☆☆☆
6 years ago
Sorry to say I was very disappointed. There is no rhyme or reason how there items are stocked. The only other Big Lots I was in was North Myrtle Beach, SC. That Big Lots was much bigger, wider aisles and definitely more organized. I wish I didn't have to say this but the prices were actually cheaper at the beach and everything was in it's place. Don't know if I will go back. I moved to North Myrtle Beach in 2004 with my husband. We only got the Big Lots in SC around 8-9 years ago. Sorry but I have to be honest.
J.S. F.
★★★
☆☆
6 years ago
They try to close a half hour early every night. Supposed to close at 9 pm, went in at 8:30 to buy a bed mattress and the lady said she just shut off the computers, how convenient. Have your rewards card on your phone screen or in hand, the cell phone reception there is horrible!
Civil Dissident
★★★★
☆
7 years ago
The store is clean. It is stocked with plenty of random items that no one really needs nor wants but feels compelled to purchase LOL it is a wonderful bait shop indeed for those of us who just enjoy to spend without purpose.
Evelyn Holden
★
☆☆☆☆
a year ago
not too much variety. a lot of things seem way overpriced, some things were even more expensive then your average store. store is very crammed
Sasha Richardson
★★★★
☆
3 years ago
I am new to this side of town but the store has a lot of good deals to offer the staff has always been friendly and the store has been well organized and clean the two or three times I visited. I will be returning.
Etta Harris
★★★★★
Edited 3 years ago
Products are valued excellent nice and qualified. Wonderful customer care service is nice .sales are prices interesting Great generally Amazing lower. Organize well and great teamwork. Communication skills is excellent.
KRISTINE PURCELL
★★★★
☆
3 years ago
I only gave a 4 based on past visits and most recent visit. On this particular visit I actually had a mission, I was just dropping in to check out furniture for my patio. I found what I needed and had plenty of help from a young lady that also helped me at the register. The young man that was working with her graciously helped me fit 4 stacking wicker chairs w/cushions into a midsized sedan.! Thanks
steven linner
★★★★★
7 years ago
The employee in the furniture dept. and the cashier were very courteous and made helpful suggestions. We found some good deals on everyday things, signed up for a bonus card and will be back on the 20% off day for some bigger items in the future.
Samantha Lynn
★★★★
☆
5 years ago
I purchased a box spring that had a defect in it. I was expecting a hard time when I called in about it. But, When I called the store to inquire about a refund, the manager was professional and resolved the issue quickly. I will definitely continue to shop at this Big Lots.
Cindy M.
★★
☆☆☆
4 years ago
Very disappointed. I went there the Sunday after Thanksgiving and found a recliner that I liked. I was told that I couldn't buy it then they'd take my name and number and call me when more came in. It's now well over a month and I still haven't heard anything from them. I called and was told sorry your names not in our computer. Unfortunately I didn't write down the make or model so now I have to keep looking and will end up paying more than $200 which was the sale price.
Arthur Collins
★★★
☆☆
3 years ago
They have good deals and a variety of products that change often. Snack foods, small furniture, rugs & house hold products are constant with good deals on holiday supplies. Check out needs a lot to be desired. Employees are helpful, patient and friendly.
s o
★★★★★
8 years ago
I didn't catch the name of the employee who helped me at the register and enrolled me for rewards card, but she was the best! She had hard time with the register to enroll me but she didn't gave up until she was sure that everything is correct and good to go. I appreciate employees who will take their time to help costumers and not give up until their costumer is satisfied. Thank you who ever you are
Robert Reisinger
★★★★
☆
3 years ago
This store would really be a bust for the informed shopper, if not for the seasonal clearances and the diverse hardworking employees. You never really know what is going to be in stock. But there are plenty of deals to be made, if you have your eye open for your products prices in the area and stick to your list. This is how this store has somehow managed to make it to be one of my "Shopping" stops. Which with my limited time I am willing to dedicate for "Shopping", Hats off to Big Lots at Manor Shopping center. Great service and staff.
Elly Witmer
★★★★★
a year ago
I absolutely LOVE BIG LOTS, so much variety, deals, coupon days. My home is full of furniture from you guys, decor. I hope you keep bringing us beautiful deals & items. ❤
michael mcdonnell
★★★★★
2 years ago
This is a fantastic Big Lots and Dariel is the best employee around. Great prices on pretzel sticks and a godzilla dvd for only $2.00?!??
Jamie Crump
★★★
☆☆
8 years ago
Overall I like Big Lots. I have found some pretty cool seasonal decor there. The have a variety of items kitchen, bed, bath, some food items, toiletries, stationary etc. This particular store is really cluttered. It's nothing like the pictures Big Lots I'm assuming put up. Everything is just shoved right there like a sardine can. There is only one register open and there is normally a line. The store isn't the cleanest. Also one of the doors is broken and has been for awhile. This store could use some TLC.
