Google Reviews
James Rogers
★★★★★
2 years ago
I got waited on quickly by a polite any helpful man. Their store is well organized and well stocked. I found what I needed and was out of there in no time.
Carson Andrews
★★★★★
2 years ago
Mr. Shawn was very helpful and friendly! Helped me even when he was supposed to be clocked out. Installed my battery while showing me tips and tricks to my vehicle.
JB
★
☆☆☆☆
2 years ago
Absolutely the worst customer service in any establishment hands down. No one even looks at you when you come in. Employees avoid contact. And if you are ready to check out; good luck, they scatter like cockroaches in the light here. Have been here more than once and it is the same every time.
Teresa McCoy
★★★★★
a year ago
Go by and see Jeff Nance for all your needs. He's awesome!!!! He helped me me out so much. Everyone is super nice there and very helpful. Again thank you Jeff. I appreciate you!!
Mark Tinsley
★★★★★
a year ago
Stephanie is the Store Manager, If I had a business I would hire her be Manager, She was very professional and she knows auto parts, She even took time out of her bussy day to install my new battery and make sure everything was good with the installation, Thanks AutoZone and Stephanie for the great customer service.
Brenda Santacoloma
★★★★★
10 months ago
Very helpful staff. I will use them often. Thank you to you guys for helping me with my truck.
Rudolf Köbel
★★★★★
2 years ago
Sean, Jeff, Steve, and the Crew are the BEST! They work hard to make sure I always get what I need. Always considerate and friendly. Reasonable prices, great service. We won't go anywhere else.
Carolyn Ford
★★★★★
a year ago
Anthony and Steven at the Marshall Avenue gave me the absolute best service today. Please trust them for your auto repair service. Snthony came and replaced my dead battery and fixed a broken wire connection. And on top of that the temperature is 97 plus with humidity. They went above and beyond. I’m so grateful.
Jessica Morgan
★★★
☆☆
2 years ago
I came in and said I needed the tps sensor on my 2004 chevy. They sold it to me, got home and the old 1 is riveted in, why couldn't they have told me that to begin with? Would have saved me a day
Juan Castro
★★★★★
a year ago
I strongly recommend to visit this store. The customer service provided by Anthony Saravia has been exceptional. I am currently visiting from Washington State where I do manage an Autopart store. I truly wish my employees could provide customers with such amazing service. His friendly an in-store assistance and expertise to always find the right parts I need to finish the job have been top notch. Thank you Anthony Saravia for your amazing customer service, knowledge and professionalism 😁😁😁
Freshwater Tactical
★★★★★
a year ago
Kory and Jeff helped me out big time today. But in general this location is always my first stop before heading to the mechanic. These guys are all super knowledgeable and will help try diagnose the issue. If they can’t perfectly diagnose it, they’ll walk you through several possible options and what you should expect to pay through and actual mechanic. If your worried about getting screwed by mechanics, come here first, learn about the issue and what it should roughly cost from a perspective of people who have nothing to gain from what they are telling you. They knew I likely wasn’t purchasing anything right then and there, and still took 30min or so to walk me through prices and options before I left so I know if I’m being toyed around at the mechanic. Great guys!
Jesse Davis
★★★★★
Edited 6 months ago
Nice place great atmosphere, employees very knowledgeable and very friendly there always willing to help if you have any questions, normally have everything in stock that you need for a normal day. Would recommend to anyone there always makeing an effort to get you in and out so you can get your next diy or even your next business job done
Pam Lowe
★★★★★
a year ago
Great service and installation of a battery by Steve. During the installation it started raining and he did not hesitate to finish. He was also happy to check my coolant/antifreeze and wiper fluid. He is a great employee. Many, many thanks to him!
Natalie Burson
★★★★★
11 months ago
My car wouldn't start at the gas pump across the street on 80. Quinton was on delivery and stopped what he was doing to help me. And I waited like- 3 minutes during 5 o'clock traffic. Jeff put my battery in my car in a timely fashion. 10/10 would recommend.
Cody Price
★★★★★
Edited a month ago
Always have what we needed or w few miles+ down the rd. is a another location just a phone call away to get that hard to find part . Fast service and good quality parts and very down to earth . 5 stars . ( Free battery and alternator testing too)
ayla khan
★★★★★
2 months ago
Onyx Gibson did a great job helping me get a new battery and replacing it for me. He was very nice, helpful, and informative.
Tori Widemon
★★★★★
3 months ago
Huge shout out to Jeff Eads!!! I drive a Lincoln MKZ and the batteries are very difficult to take out . Another gentleman was going to change out my battery but I asked if Jeff could please stand by and assist. He clocked out ( I didn’t realize he was done with his shift ) , and helped get my new battery in. He stayed over an hour off clock to help. That is a true worker that should be respected and honored!!! He made no complaints. He deserves a raise ! I’ll be requesting for him. Great customer service!
Keyona Martin
★★★★★
a month ago
I want to give a huge shout out to Kory. I stopped by for a battery check and he was very nice. He even cleaned the battery post for me. Thank you, Kory! They are blessed to have you!
Quanda Bee
★★★★★
a year ago
I had a fantastic experience at AutoZone at 714 W Marshall, Longview, TX! Cory and Anthony went above and beyond to help me with the final touches on my car. They were friendly, patient, and really knew their stuff. I appreciated how they took the time to explain everything and made sure my car was ready to go. Excellent service—I'll definitely be coming back!"
e. Allen
★★★★★
2 weeks ago
Kory with a Y!! Thank you for helping me to get my battery for my vehicle and not giving me the run around because I'm the fairer sex! Thanks you for looking out and being attentive and knowledgeable and ON POINT! TOLD YOU I GOT YOU ON THE GOOD REVIEW FOR COMING THROUGH!!
