Google Reviews
Heather Cash
★★★★★
4 years ago
The AutoZoner that assisted me was very polite and patient. I originally went to the store for a gasket but decided to get other needed stuff for my vehicle while I was there. She made it a little better when the total came around by helping me with my bags. A+ service!
Matt Driscoll
★★★★★
6 years ago
Service was great! Matt and the team were friendly and did everything they could to help me out with a bad battery and bad terminals and made sure that I was all set in the end. Would definitely recommend.
Lisa Merker
★★★★
☆
a year ago
Service was great. Need to rethink the entrance. Kinda hard to enter/exit from the main road.
Ray Benitez
★★★★★
3 years ago
I want to give a shout-out to TJ. I had purchased a defective battery and 2 months later my truck wouldn't start. I got the truck to AutoZone and TJ personally did a battery test and swapped out my battery within 15 minutes. Very professional service.
Nicole Kratz
★★★
☆☆
a year ago
The worker said he was not allowed to help us put oil in the car, but he did offer to give us paper towels for our hands.
Dean Powell
★★★★★
a year ago
Brought my Honda civic and learned so much about it from the part sales manager Eric. Incredible customer service from him and his team member!
Stacey Murphy
★★★★
☆
Edited 7 years ago
The store is clean and fresh Lots of things in stock. I like how they will come out to your car to check things and even install a few things. They have a friendly staff and keep good stock. We went for a battery and they did have it and would install it. It was quite a bit more expensive than the other place so we ended up leaving and going somewhere else.
Nest Solutions
★
☆☆☆☆
a year ago
Nobody seems like they want to be there, especially one girl who seemed to have the worst attitude. No customer service skills just in their own world
STACY GRAY
★
☆☆☆☆
a year ago
I called and asked if they had sure bit 6in tweezer plier and they said yes. I called first because gas is not cheap and i didnt want to waste my time as well. I get there and they didnt even have them. They person i spoke with didnt even listen to what i was even asking for. Just said yes
Laura Michael
★
☆☆☆☆
2 years ago
Took my son's car here to get a new battery replacement because his had died. Man in the store said they couldn't do it. He appeared to not want to be bothered. This was 2/16/24 at 7pm
Jonathan Wylie
★★★★★
a year ago
My buddy a first time car owner needed some help with things. Eric went above and beyond to take a look at my buddy's problems. He offered great advice. He recommended products to help cars longevity and bundles that saved money. Thanks Eric will definitely be coming back!
Michelle Herr
★
☆☆☆☆
a year ago
While on a call with Amanda she was rude and condescending to my intelligence. Truly some employees bring down a whole store and work environment. this employee needs to be retrained in customer service and etiquette.
Angel Cruz
★
☆☆☆☆
9 months ago
Should give 0 Stars employees are ignorant instead of handing my wife the change back IT placed her change on the counter. Then wanted to laugh and make jokes when she picked up half the money on the counter as the change was sticking to the counter
Stephen Bushman
★★★★★
a year ago
First time shopper at Auto Zone. Over the years (decades to be honest), I've become pretty handy around the house, and a self-taught accomplished cook, but . . . have never tackled trying to do some quick and easy auto maintenance - until today. All I needed was some replacement wiper blades and a cabin air filter, which I could have gotten "anywhere". I chose Auto Zone on my son-in-law's recommendation. I can't speak to the "value", as I wasn't gonna burn the time comparison shopping for a few relatively low-cost items, but the selection of what I needed was, well, almost overwhelming. It was the service provided by the young lady ("J") that compelled me to post a review. She was VERY helpful and friendly, and her knowledge re. the items was impressive. In today's world, there are so many options available as to where you can shop; for me, I will be a repeat buyer at those that provide EXCELLENT service to their customers; as such, thanks to "J", next auto-related item that I need will be bought from AZ - this store in particular. Kudos "J"!!
Ashley Beck
★
☆☆☆☆
a year ago
Tonight I was at the west market street store as a customer and I overheard Amanda from this store disrespecting a lady behind the counter. She was belligerent when asking for propane tanks the system said they had, telling the lady she needed to look harder after she had run all over the store looking for said tanks and only fou d 1 of the 2 she was asking for. I have had nothing but attitude from the female manager and now I hear this Amanda girl acting the same way. Neither 1 should be working in customer service. I will NEVER return to this location and as a manager at 1 of your other stores I would NEVER talk to a customer or fellow employee like that! I was irrate and disgusted with the way she was talking.
Its Caster Green
★
☆☆☆☆
Edited 3 years ago
Yooooo, I ordered an OBD2 code reader and picked it up in store. Manager walks by as I'm being assisted and states, "u can't return that once you use it." To which I reply, "is it brand new(questioning the obviously previously opened box)." He lies(in a pathetic attempt to try and make a sale) and says, "yes." I walk to my car, open the package and see no new film on the screen to peel off, no fresh smelling plastic, no plastic bags of any sort. Just thrown in the box with warranty info. I walked in and one of his minions tried to one last effort at a sale by attempting to get me do a warranty swap. No thank you, I'll take my refund. Not cool, very dishonest. Bad look for AutoZone.
Alisa Martin
★★★★★
a month ago
Employees were super knowledgeable and very helpful.
Laura Br NY
★★★★★
a year ago
Eric was very helpful in selling us strong tape for minor car repair. Lent us heavy duty scissors as we taped up, and went safely on our way.
Erin Sherman
★★★★★
3 months ago
My friend and I ‘s bumper of our car fell off outside of a dunkin when we were 2 and a half hours from home with low battery phones and no money but a credit card. It was getting really dark outside and the tow truck wasnt arriving for another two and half hours. We walked over to the autozone hoping to find a kind soul who know about cars to help us try to ziptie the bumper back on so we could get home safely. We asked the a lady working with long curly hair if she could help or knew if anyone else could help. She told us to ask for the tall man that knew about cars to help get our bumper on, but he was busy helping other customers (no biggie we had 2 and half hours to wait for this towtruck!) Luckily another worker came to help. A knight in shining armor truly. We forgot to ask his name, but he was handsome with short brown hair. You know who you are! He selflessly helped us as soon as he heard what was happening. As we were waiting for the tall one, the handsome one grabbed zip ties and sprung into action. We walked over to the car and he was so helpful and didnt complain once. He fixed up the bumper perfectly, quickly, and efficiently. He is a true gem amongst your employees and of the world really. Please make sure that he knows that we are eternally grateful for him and this service he did, and we are on our way home safely. We appreciate it so much and wish all the best for him. Thank you to this Autozone, and especially the young handsome gentleman who saved spiraling women on a dark cold night.
april martinez
★★★★★
2 weeks ago
Happy Birthday! 🎂 We’re so grateful to have you as part of our community. Your support truly means the world to us. Wishing you a day filled with happiness and a year filled with success! Happy birthday Juan!
