Aqua Duck Carwash

Anna Womack

★★☆☆☆

Edited 7 years ago

Like many others have said i had issue with wash not cycling properly, shutting off mid wash. Not restarting after previous vehicle exited .I left with my car covered in soap and more of a mess then i started. Contacted for help/refund, said she would look into it and get back to me. Never did. I see this is a trend here. Bad business, save your money and go elsewhere. *Update- they finally called back days later, with a free wash code for future use. Would have been much more helpful at the time while my car was covered in suds,instead the woman on phone was rude. I stand by my prior review however bumped them up to 2 stars for the call back.

Jessica Klawitter

★☆☆☆☆

4 years ago

At the Mechanicsburg location, I was charged for two $15.00 car washes and only received one. I also paid an extra $2.00 for a tire shine that I did not receive. I contacted the number on my receipt and received a call back from Nicole. After multiple phone calls back and forth with Nicole to prove that I was charged twice, she requested my bank statement as proof. As a customer, I have never in my life been treated or spoken to so terribly. When I asked to speak with her boss she told me she does not have a boss. I will NEVER use another one of their car washes again. At this point, I’m not worried about the $17.00, but instead concerned how a place that takes money for services not provided, and treats customers so terrible, stays in business. I will be reporting this and providing my bank statement as proof to the BBB.

Michele Hebert

★★★★★

Edited 6 years ago

Best drive through car wash in the area! With all the calcium on the roads it's nice to get the undercarriage cleaned. Only issue is in regards to dried or thick bug splatters, they don't always come off clean. And fir $2 you can even get your tires shinned up. I do miss the monthly car wash card though!

jr b

★☆☆☆☆

2 years ago

Terrible place to go. Went to go get a car wash. Today may 11th at 9:10am. The machine got my payment. Then after the other car was done. The thing shut down so now I wasn't able to get my car washed which I already paid 18.00 for. And then against my better judgment I figured I'd try the vacuums. Well I needed change and neither if the change machines worked. Nor were they lit up indicating they were out of service. This place is Garbage. Don't go here!!

Whitney Stitt

★★★★★

3 years ago

Recently went to Aqua Duck and paid for a car wash but the wash never started. I contacted the number on their website and left a voicemail. They immediately got back to me and asked for more info. The following day they sent me a code to use for the car wash I already paid for but never received the day prior. Wonderful customer service. Will definitely use this car wash again.

Andy Bathgate

★★☆☆☆

4 years ago

When they first opened, this place was nice. Now, half the time the cleaners don't work. Plus, I paid for the tire shine, and one side didn't work. I don't think they are keeping up with it anymore. I won't go back even though it's only minutes from house. $15 for a wash that was a $5 performance. 2 Star because the good smelling rainbow foam worked. Otherwise it would have been a 1.

Jim Miller

★★★★☆

Edited a year ago

The car wash applied no soap or water rinse. The nozzles on top did not dispense anything. I called the number while in the car wash, then texted as instructed . After 5 days later I one has contacted me. Very disappointing. I used to go here every week. Now I will go somewhere else. Bad customer service. Update. They got back to me and gave me a free reward and were very sorry for failure of service. So raising the rating . Thank you

Santos Rodriguez

★☆☆☆☆

3 months ago

Equipment is broken. $3 vacuum ate $4.25 and still said we needed 50 cents more.

J Shug

★☆☆☆☆

2 years ago

Went there, paid 15 dollars, the machine started on its down directly after I paid, couldn't even get in. Went to the other side. Said equipment was down. Called their customer care at 12:30pm and they said in their message machine they answered the phones during business hours. Guess that's not business hours. This place is a scam and needs to have the BBB contacted.

Robert Blanset

★☆☆☆☆

Edited 7 months ago

It’s getting hit and miss. Previous visit it wasn’t working at all- luckily I learned this from the guy before me so I didn’t lose money. Today it didn’t seem to have any soap, a mediocre wash and it ripped the rear window washer arm off. Time to find a new car wash

Joe Pennington

★☆☆☆☆

3 weeks ago

If I could leave Zero stars I would. Paid $20 just to have soap sprayed on my car with no rinse off. I drove across the street to Mod Wash and got what I should have got here. Never coming back!

Jacqueline Searfoss

★★★☆☆

2 years ago

The price is a bit high. Only two options: one for $15, & one for $13… neither include the tire shine ($2 extra). And the tax is added on top of it (normally car washes adjust the price so you pay the even number (the price usually includes tax)). Not enough pressure for the undercarriage, and it only seemed to do the left 3/4. NO soap on the left side when the brushes went by. There was a little on the right. The front/top got plenty. The wash itself did a decent job. The dryer starts as SOON as the wash stops… by time you drive up to it, you have less than 30 seconds of drying. Not enough.

Danielle Passaro

★☆☆☆☆

3 months ago

This place used to be awesome! But they’ve been slowly slipping, sadly. I sawthey have the graphene thing and got excited, I paid $20 for it. One bay was out of service, both bays should’ve been. The soap in the left bay only worked on one side, still have a lot of crud on my car. Waste of $20.

Judith Sommer

★☆☆☆☆

2 months ago

Worst car wash ever! The last 2 time I used Aqua Duck car wash I did not receive the services I paid for. The easy one on 12/18/2025 @ 9:36 am, no soap was dispensed during the wash cycle, just water, and the blower wasn't working either. I tried to call the number on their website, no one answered and it wouldn't allow me to leave a voicemail. It was a waste of $20. I will try to call them again, if I can't get ahold of someone at Aqua Wash to resolve this issue I will dispute the charges on my credit card. I AM NOT PAYING FOR A SERVICE THAT WAS SUBPAR AND ZERO CUSTOMER SERVICE!!! I GIVE THEM A BIG FAT ZERO!!!!

MPM, llc

★☆☆☆☆

2 months ago

Paid for a wash and no soap was suspended and only seen pressurized water one time. Total waste of money. No contact information posted to call for any issues. Worst car wash I ever used. Owner should step up and make these issues good with paying customers.

Joseph Nicholas

★☆☆☆☆

a year ago

Boyyyyy if I could leave zero stars…soap all over my car after my wash. Tire shine option didn’t work either. I did pay extra for it too. Also one wash bay was out of order. Wouldn’t recommend this car wash at all. Not even gonna try to contact customer service considering other reviews about how rude they are. I just won’t ever be back. Whoever owns this establishment needs to get it together or close up because you’re straight up robbing people!

Michael H

★☆☆☆☆

3 weeks ago

Paid for a top-tier car wash, got the undercarriage done, sprayed the soap on it and did the rocker panels and then the car wash stopped. Of course cell phone number no one answers says they are unavailable. I was not paying another 20 something dollars to go back through for it not to work again. This person needs to be held accountable.