Advance Auto Parts

Ted G

★★★★☆

8 years ago

I'm torn, they had what I needed but there was an interesting array of customers in the store.

Carmen Arias

★★★★★

6 years ago

Quick n easy customer service, very nice people.

Dan Tartaglia

★☆☆☆☆

7 years ago

Price for oil filter wrong on shelf,they wouldn't honor it. Not a big selection. Bought it at Auto Zone across the street $3,00 cheaper

Justin Han

★☆☆☆☆

2 years ago

Staff seemed more interested in talking to each other and being on their phones.

Lilli Underwood

★★★★★

8 years ago

People there are very helpful and knowledgeable..goes above and beyond to help customers..won't go anywhere else

Rey

★★★★★

11 months ago

They helped me pick out and install my headlight bulbs! Above and beyond!

liz dousa

★★☆☆☆

5 years ago

Not great customer service and no one knows what their doing. I had called about an item and was told they had a ton in stock but when i went there it changed and they apparently in my 5 minute drive over didn't have any of them. Told them i called and was told otherwise and they *magically* found the item right behind the counter.

Ian Lacy

★☆☆☆☆

9 months ago

The best thing about this place is that AutoZone is across the street

Chester David Walker Sr

★☆☆☆☆

3 years ago

It's not the first time I left empty-handed here, just because they didn't know what they were doing. They were no help at all. They put no effort into trying. Sure wish I just went to O'Reilly's.

Dawn Jackson

★★★☆☆

7 years ago

I would give them a 5 star rating but the last time I was there one of the counter work that wasn't busy with a customer was busy on the phone having a personal conversation. Ignoring the fact I was waiting 😣

Bob Ramirez

★☆☆☆☆

4 years ago

Zero stars! Customer service here is horrible. I went in looking for some parts but the employee James was very rude and had an attitude. He ended up giving me the wrong part because he didn’t ask for any of my vehicle information and when I told him something specific about my car he said it didn’t matter. Very unprofessional! Train your employees better and maybe more people won’t complain!

Princessmiakittyyy YT

★★★★★

3 years ago

Went in on Nov 7 around 8:00pm Great vibes young lady was new but did her best to help me she went out her way Young man was knowledgeable and there team work and energy was great Funny and made me feel good about what I brought I can say I will deff come back I was having a bad day And left with a smile thank you good to see people how can enjoy there jobs these day You guys keep being great and keep up the good work !!!

joseph costa.

★★★★☆

a year ago

The associate met me at the check out counter with my parts after I just called and drove there ten minutes earlier That's great service

James Eldridge

★★☆☆☆

a year ago

I went in to the west main st. store and asked to borrow a tool to fix my bike. He looked at me like I was less than him and said that they didn't have any tools available for me and that I should leave. I said I don't need to borrow, I can just buy one. So I left and went across the street to auto zone where they were very polite and treated me as a customer.

Joe Costa

★★★★★

a year ago

Not only did they have fast accurate service the manager actually read my review and thanked me! When in Waterbury on West Main don't go to Auto Zone they always have a lot of people standing around waiting and about a dozen customers that are just trying to get a part ask a question or whatever.Ive seen people get so frustrated waiting they walk out sometimes stealing Not at Advanced They have great customer service whereas if one doesn't know the answer then they will look it up too ..great people

Steven Mendez

★★★★★

4 months ago

Love going there. Always great customer service.

Jim Brown

★☆☆☆☆

7 months ago

There is a ball headed guy there, claim to be the supervisor, he is absolutely rude obnoxious. I stood right there while he chase customer out the store. I will get his name and update this review. I hope management do something about him.