About Business
Zips Car Wash is a highly-reputable Car Wash service provider based in Charlotte, NC, known for their attention to detail and quality finish. Zips Car Wash covers all facets of the Car Wash industry, with a focus on specialized treatments like Car wash. With over 1373 reviews and an average rating of 4.3/5, Zips Car Wash is a trusted and reliable name in the industry. Their presence in Charlotte, NC ensures that residents have access to high-quality Car Wash care and detailing right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their comprehensive Car Wash offerings.
Google Reviews
William Fletcher

★★
☆☆☆
3 weeks ago
Some of there cleaning brushes doesn't work. I bought the package for no reason🥺
Mike “MROD” Rodriguez

★★
☆☆☆
8 months ago
This zips location is horrible. They never open on time, sometimes they will close with no explanation whatsoever. Few weeks ago I came in the morning and they were closed for Maintance, but the crew had a small party in the office. They always look at you like if you’re bothering them. I gave 2 stars because sometimes it does go smooth.
Lucas Arambula

★★★★★
7 months ago
Customer service was excellent. Julian was great. Incredible car wash for a reasonable price. Vacuums were strong too.
Fernando

★
☆☆☆☆
4 months ago
Don't go to this place. They don't wash cars properly, and they won't let you in again to have it washed. They have a bad attitude and provide poor service't go to.this place, they don't wash. No laven aquĂ, es pesimo el.servicio y los carros no quedan bien lavadora
Lety Campos

★★
☆☆☆
7 months ago
staff are very friendly, they're not the problem here but the machines. I've been thinking of canceling my membership ($35 monthly) cause they machine aren't getting fixed, and I've noticed, especially when the car wash is busy...I'm getting the same regular service as other cars even though I pay more for the expensive service. that's why I'm rating it 2 stars for now. Hopefully, machines get fixed soon cause overall it's not a bad place.
McKenzie Morris

★★★★★
7 months ago
I had a great experience at zip car wash. The Staff is extremely professional. They moved quickly and my vehicle was cleaned well. They had towels and spray stocked and made cleaning my car easy.
Nicholas Johnson

★
☆☆☆☆
6 months ago
Used to love this place, but ever since the place switched from Wiki Wiki, it has slowly gone downhill. The vacuum bays are disgusting and in need of a good power wash. There was something so nasty on the ground that I had to switch vacuum bays. Trash everywhere. Even the car wash doesn't seem to clean as well. I have a monthly membership, which I thought was more than a basic clean, but the car and wheels are still dirty when I drive out of the wash bay. The floor mat washer has been broken for months. Maybe it's just hard to have anything nice in that past of town.
Steven Potter

★★
☆☆☆
6 months ago
I had the monthly membership and loved the car wash when everything was up and running properly... Unfortunately I've had to cancel and move on. The place was closed due to equipment issues my past 2 attempts to visit. When it was open, it's hit or miss if all the machines inside are going to work properly or at all. It's also random as to whether I get the package I pay for or not. If they could get some maintenance and repairs done, this would be a great place. But as of now, I can't recommend...
iheartjaz

★
☆☆☆☆
3 months ago
It was my first time at a car wash and didn’t stop as i was reading the sign to go on neutral and some white lady yelled at me very annoyingly and rolled her eyes at me for not stopping. I had already said it was my first time there this was such a awful experience.
Anonymous Legend

★★★
☆☆
2 months ago
From Virginia where Free Vacuums means free, not having to purchase to obtain the “free" item. Which to me is false advertising. Purchased the membership but likely won’t renew due to the car wash barely cleaning my car…
Jasmin

★★
☆☆☆
3 years ago
I stopped here because it was close to my job, the employees were friendly and the vacuums worked amazing but that's it! I should've tried the car wash before getting the monthly membership but it was $10 for the first two months so why not? Definitely want to cancel as soon as possible, the car wash itself seem to only last about 45 seconds. And with the unlimited car wash you can't even add any upgrades, the mat cleaner doesn't work, no towels and it left huge streaks on my car. Maybe I'll try it again, since I have unlimited or maybe a different location but this one was just not it.
Brandon Barkoff

★★
☆☆☆
2 months ago
Car wash facility can use and upgrade. None of the vacuums work, they are often either broken or shut off. They use bins to block the vacuums so that you don’t use.
Michael S

★★★
☆☆
2 months ago
Long time customer. Vacuum situation is worse. Working fully with decent suction probably thirty per cent of hoses. Others either missing or the hose separates in your hand.
Gustavo Cuevas

★
☆☆☆☆
a month ago
The vacuums don't work. The carpet cleaning doesn't work. The staff isn't friendly. They charge you but don't tell you that the service isn't working properly. My car went through the wash and still came out with dirty spots. I don't recommend this place.
Jose RAMERIZZ

★
☆☆☆☆
5 months ago
No rags or spray. Carpet cleaner doesnt clean. Car wash didnt do anything but wet the car. Only good thing is vacuums.
amel salihovic

★
☆☆☆☆
4 months ago
If I could give 0 stars I would The vacuumed are off and they say they are off because of the “rain” it hasn’t rained in hours. And they are arguing with me saying that we don’t pay for the vacuums saying that it’s “free” k literally only came here so I can vacuume my car. I demanded a refund and they say I have to call a 800 number for a place that is closed today This place is an absolute dump, trash everywhere and nothing works. If you read this review your so much better off going anywhere but here I will never ever be back and 3 other people inside when I was there said the same thing!
Bruce InCharlotte

★★★★
☆
2 years ago
It's been more than ten years. It's not Wiki Wiki any more and it's not $5 any more but it's still here and it's still cleaning cars. I was being driven around by my daughter and noticed that not only was the outside of her car a dirty mess, the inside was a dirty mess. I told her to pull in to Zips and I sprung for a proper car wash. A short wait at the machine to pay and then the car was being pushed through the tunnel of washing. Quite thorough and they do some fun with the lights to keep it from being boring. I somehow managed to engage the rear view camera which was fun for a bit. Outside, all of the vacuum stations were being used. We ended up waiting a good ten minutes before any of them became available. While daughter vacuumed and emptied trash, I took the floor mats over to the pounding machine to release the dust and dirt. The car is now much, much cleaner. The inside is completely clean. And maybe my daughter will maintain her 2020 SUV a little better going forward?
Ellen Anderson

★
☆☆☆☆
3 weeks ago
Worst car wash I have ever been to! Paid for the most expensive car wash and my car is still dirty! They then double charged us & they say they give no refunds. So they offered a free car wash for next time. WE DONT WANT A CRAPPY FREE CAR WASH, WE WANTED A REFUND!! Save yourself & go somewhere else
David Cedeno

★
☆☆☆☆
a month ago
I paid monthly, automatically from my bank, I Uber and several times have come to watch my car around 8am and ain’t open , I’m at the gate right now with a messy car due to the storm this weekend and you aren’t open again and plus it’s 8:30 am right now Bell ITS OPEN But I don’t have a membership with them I guess I need to change then. Thank you so much for your service but I’m done with you .
Antuan Hawkins

★★
☆☆☆
2 weeks ago
I have a membership that I think I will cancel and change to another car wash. The location is very convenient to my home. My issue is that there are three lanes. The middle lane is usually closed, leaving one general lane amd one lane for members. As a member, I often have to wait behind non-members. Today, there were two attendants signing people uo while blocking both lines. This defeats a perk of membership. I hope they do better.