Autobell Car Wash

DAndra Hawthorne

★★★★☆

8 months ago

I understand it was truly hot yesterday, but I'm very big on how a customer should be treated. As I pulled up the gentleman by the name of Tae, he walked up to his bay, held up his sign, and directed me onto the belt, with no type of greeting. It was strictly moving forward, not very welcoming at all. I then asked what him what his name was. I was kind of livid because I'm a monthly paying customer. I left Hankins Rd. Because of the way they handle some of their customers, having to wait 10 mins for someone to dry your vehicle. As I drove around, Tae and another gentleman was there, instructed me to move forward as I did. Tae then proceeds to dry off my vehicle with a smile. His attitude had completely changed, l, he in fact, did an excellent job on drying off my vehicle along with my tires and rims. I had to reflect back on myself. im not perfect, so why should I expect him to be. We all have bad days, not to mention it was well over 96° around 12 in the afternoon. So, with all of this being said, I will return back to this very location in hopes of seeing my new buddy Tae, whom of which I did tip despite of what I had initially thought of him. I can tell he's a great worker. I will be back Tae.

Phenicia Geter

★★★★★

4 months ago

Great job today. Interior windows, seats and door panels looked so clean.

Markens Latortue

★★★★★

5 months ago

Phenomenal performance by the staff and so so very helpful!! I loved the support from the staff so much. Great work

itrollyou

★★★★★

9 months ago

I usually come during the afternoons, I think her name is Jen? Sorry if I’m wrong, but she’s the one with locs. She always has such a pretty smile on her face! Some of the other attendants need to be like her, otherwise I always get good service 10/10 would recommend.

trevor childs

★☆☆☆☆

a year ago

I definitely did not like my experience here, i came and got a full service wash, the older gentleman that pulled us into the car wash was very nice but the lady that got our car wasn’t helpful at all. it was our first time at a auto bell wash and we weren’t sure what to do, she didn’t come to grab our keys for awhile and when she did all she said was “keys?”, we waiting for maybe 5 minutes and then she comes back to give us the keys. the entire time she barely even talked and the only time she even showed emotion or said more the one word was when we gave her her the tip. when we checked the car it was basically the same, it was barely vacuumed the door panel and pockets were not barely wiped down or vacuumed, the center console was still dirty and the same as the cup holders, the only thing we noticed was that 3 windows and the windshield were cleaned and that the back seats were vacuumed a little bit more then the front.

Randy McCurry

★★★☆☆

2 months ago

The personnel were very friendly but the car wash equipment was not working properly. Brushes did not move and the rince cycle did not work

True and Living!

★★★☆☆

2 weeks ago

They were no employees directing vehicles, which caused long wait times for customers!

Quinton Godley

★☆☆☆☆

2 years ago

This place is garbage they don't do A good job at all service is bad they rush things I rather go somewhere else or do it myself .Also they took my floor mat and put it inside another vehicle and said there want one in mines never going back to that place again

Breanna Taylor

★☆☆☆☆

6 years ago

This is my second time here and my last! They seem to rush everything and if something isn’t clean they just overlook it. They never vacuum or wipe the interior well. On top of that you have to pay an additional $2.50 for a fragrance, which to find to be a rip off when they’re already not doing a great job.

Jay Patel

★★☆☆☆

2 years ago

Definitely not the best $60 spent for a car wash. The crew is kind and respectful, but the automated car wash is outdated, it has such old equipment. The automated car wash may leave scratches or damage your paint. I would recommend going somewhere else. Also, they did not wash my all-weather mats. The cleaning was not worth the price.

Louis Mitchell

★☆☆☆☆

3 months ago

The worst wash I've ever had. The machine didn't complete the rinse or blow drying. I didn't have time to circle back through.

Sabry Elshendidi

★☆☆☆☆

6 months ago

Car came out dirty extremely dirty, threw me off the track, horrible experience

Bryson Webb

★☆☆☆☆

Edited 3 weeks ago

Ive had memberships at multiple Autobells. Got great amazing service, but this location did a HORRIBLE job and to pay 30.00 for a wash and ive seen $10 car washes do better. Ran thru the machine, didnt dry, it sat there so long it dried up on its own and they vacuumed. Didnt wipe the dash off, didnt do the windows. I wont use an autobell anywhere else. Added: ive reached to corporate and the store and have heard nothing back. Please save your money. Its other Autobells near by

Danny Estrada

★★☆☆☆

4 months ago

I've always have had an issue at this location. Everytime I try to get it cleaned inside it's always half done.

Sherrie Coke

★☆☆☆☆

a year ago

They wiped the front and back windows and smeared them. The back passenger door they didn’t even clean the windows and that where my dog puts her nose so the window is still dirty as well as the whole door. So disappointed. I’m going to give them a call and see what they have to say.

Jesse H

★★☆☆☆

3 weeks ago

Stopped in for a quick exterior wash and still have a dirty car. I'm not sure if they filter the water they recycle but the water was definitely dirty. I turned on my wipers for the little bit of water the blowers didn't get, a black line was left where the wiper stopped and I can see where the blades word the windshield clean.

Elimar Farias vale

★★★★★

4 months ago

Very satisfied with the service. I love coming here and having my car left sparkling clean. I work with Uber Driver and I receive many compliments for my clean and pleasant-smelling car.