Google Reviews
John Dean

★
☆☆☆☆
2 years ago
I went though the carwash and received a scratch down the side of my new car which they proceeded to say it didnt happen there. You can see the brush marks. Corporate saw the pic's and said it didnt happen here, the scratches dont go to the metal the rest of the way but all the side. NEVER GO HERE if you want your car not damaged. My car is 2 months old, they treat you like a liar and just are nasty when you show them what just happened. DO NOT GO HERE. After it happened, i looked at yelp and other places and I am not the only car that got scratches like this.
Christopher (KFedrik)

★★★★
☆
6 months ago
I had a great experience during rush hour on lemon. I had some time to kill and there weren’t too many people in line at the car wash. I had some oil marker on the windshield and Gene spent a lot of time with me on trying to get it off. Overall, the lot is a little tucked away and anything in lemon isn’t really easy but I got in and out quick. Wash was good for a quick in and out and towel. Will go again because of Gene if we’re in the area again.
Smitty J

★★★★★
a year ago
THIS IS FOR VACUUMS ONLY. uh, they are the best FREE vacuums I've ever encountered. Period! The irony is that, while i didn't want or get a car wash today (rain in forecast), i waited around for a cutie minutes to see if i could purchase s future voucher or gift card for a carwash. No one was available inside. Next time! P.S. u used their vacuums for 53 minutes, un- bothered! (had a lot of broken glass in my car from a break-in 3 weeks ago... been trying to find a safe and quality place to do it. DONE! 😎
David hunter

★★★★★
a month ago
Car wash was pretty through and I enjoyed having detailed information about my choices. The service attendant was very nice, I appreciated that!!!!😁💯🙌🤟
Violet Ravotti

★★★★★
Edited 7 months ago
Gene is the best! Such a joy to chat with him! Fast, fantastic, friendly service! Really enjoy how efficient, effective and kind everyone is. Love the free vacuums and the complimentary hand dry they offer. Car is super shiny and clean!
C. N Jackson

★★★★★
5 years ago
John and AB are they are absolutely the sweetest and most helpful gentlemen ever. I’ve been up here today makes 3 times. I had an issue with my car and when I tell you John went above and beyond to help me out not just the knowledge he was telling me but showing that says a lot about the people. Thankful for these helpful young men and the courteousness that they genuinely show. Will definitely come back to bring my vehicles.
J Jones

★
☆☆☆☆
a year ago
Not impressed with Zips car wash after spending 30 dollars. Wouldn't recommend this place to anyone! Alot was left behind after my car wash. See my pictures. The added tire shine did nothing to my tires but make them look worse. Bird poo on windshield still there. The actual wash time is so quick and the results so poor.
Ceasar F Barajas he him

★★★★★
a month ago
Just learned that this place is under new management, I had a chance to chat with the manager, Zach. Super welcoming and warm energy and he highlighted that I can come back at any time to use the free vacuums. This is the kind of customer service that will keep me coming back!!
Eric Rodriguez

★★★★★
2 months ago
Came for an early wash before work, Cam was helpful with getting my car the right wash and it needed it too! Thanks for the speedy service see yall again soon!
Joshua Arndt

★
☆☆☆☆
Edited 9 months ago
I paid $30 for a car wash just to get my back windshield scratched up. Car has less than 1000 miles, brand new. No one did my tires or any of the other add ons I paid for. Didn’t even clean my car all the way. Extremely disappointed. EDIT: Not shocked to get an automated bot response. No heart or soul whatsoever. Scum company. At least the workers are kind. EDIT 2: "However, we found no evidence of a 4-6 inch in length and 1/4-1/2 inches tall pattern or any other consistent damage that would typically occur due to a mechanical issue." What a joke.
Tandis Esfandiari

★★★★★
4 months ago
I got such a lovely car wash at zips. Gene Was so helpful and kind, the free vacuums at the end are such a plus. I totally recommend this car wash great location and great staff thank you zips.
Garrick Douglas

★★★★★
a week ago
Martin was beyond amazing very professional and knowledgeable about the products I only came to vacuum but he treated me as if I was a top paying member I will definitely be back for that membership all because of martins service
Alisha Sparks

★★★★★
a week ago
Martin was such an amazing and helpful representative! He was very charismatic but also informative! I will definitely be back!
Casey Bradford

★★★★★
3 months ago
Aaryn did an amazing job she is the assistant manageable was out there working just like everyone else, and immediately put a smile on my face, when I tell you met with Energy that burst through your soul, she was everything, and not to mention the wash was amazing and on point I would advise anybody to get their car washed here you pay for what you get and let’s just say they are nothing but quality and top-tier, but the customer service that she provided was amongst the best people like her that makes business like this thrive! W in the chat for this young lady!! I’m hoping they give you some type of raise or some type of acknowledgment because now I will be a customer forever!
Arjun C

★
☆☆☆☆
10 months ago
Beware going to this car wash I wash my car few weeks ago and ended up with damages to my windshield they take no ownership in figuring out a solution ...customer service is trash. Was giving nothing but run around I would highly recommend getting a hand car wash and not going to this one as if any damage happens your on your own!!! Horrible experience
Frank Leonard

★★★★★
2 months ago
I had the pleasure of speaking with Aaryn at Zips Car Wash on Lemmon Avenue. She was so helpful and capable and ran that Zip's Car Wash Service as if she owned it. I cannot say enough things about Aaryn and how much she helped me choose the premium plan, otherwise I would not have purchased the least expensive plan. Give her a raise.!
Nakivia Allen

★★★★★
2 weeks ago
Martin got me to buy the monthly subscription and I usually never buy those. I visit this location all the time and haven’t come across anyone more personable. Thank you for the great service always Zips Team!
Bella Lueckemeyer

★
☆☆☆☆
2 months ago
Do NOT go to this car wash. Zips on Lemmon dented my roof several times — one large dent and several small ones. I heard a bang while in the tunnel but because I was in a hurry, I figured it hadn’t caused a lot of damage and continued on. BIG MISTAKE. When I went home (Do NOT go to this car wash. Zips on Lemmon dented my roof several times — one large dent and several small ones. I heard a bang while in the tunnel but because I was in a hurry, I figured it hadn’t caused a lot of damage and continued on. BIG MISTAKE. When I went home (my room is located directly above my driveway) I was clearly able to see the damage it had done. This is a big bummer bc this was my favorite car wash…one I recommended to everyone. This was my brand new car and I don’t have the funds to repair these dents. I am so upset about it. I should’ve stopped and inspected my car before leaving, but their services shouldn’t cause damages. I’m sure because I didn’t report it in the moment that they will now refuse to right their wrongs but nonetheless, I felt I needed to share so this doesn’t happen to anyone else. room is located directly above my driveway) I was clearly able to see the damage it had done. This is a big bummer bc this was my favorite car wash…one I recommended to everyone. This was my brand new car and I don’t have the funds to repair these dents. I am so upset about it. I should’ve stopped and inspected my car before leaving, but their services shouldn’t cause damages. I’m sure because I didn’t report it in the moment that they will now refuse to right their wrongs but nonetheless, I felt I needed to share so this doesn’t happen to anyone else.
Chiara Cava

★★★★★
6 months ago
Had a great car wash at zips over the weekend. Really informative staff helped me make the right decision for my wash and my car was looking shiny right after! Also the vacuum was really powerful and they provide really nice towels that are complementary so it was a fabulous service overall!
Dynieshia

★★★★★
a week ago
Martin, the assistant manager at Zips Car Wash, provided exceptional service! He was professional, attentive, and genuinely went above and beyond to make sure everything ran smoothly. Martin’s friendly attitude and dedication to customer satisfaction made the experience seamless and enjoyable. I highly recommend him and the team at Zips for anyone looking for top-notch car care!