Willamette Auto Detail

Kimberly Deverell

★★★★★

4 years ago

My car was parked at a stay, park and fly hotel near the Portland Airport for 3 days. When I returned it was covered in sap. I took it to a detail company who quoted me $300 plus and said they couldn’t guarantee the paint wouldn’t be damaged. I called around to a few others that did not sound confident, but said bring it in by appointment only. Well the sap had already been on the car for 3 days. My last call was to Willamette Auto Detail. The customer service on the phone was awesome! I was told to bring it on over. When I got there they were extremely busy, but Ken took the time to look at my car. Instead of telling me to come back, he went into the shop, got a rag with hot water and rubbed some of the sap off without ruining the paint with chemicals. I not only left happy knowing I could go home and do it myself and save $300 plus, I felt great knowing there are still hard working people out there willing to reach out with great customer service and help! I will definitely return to Willamette for detailing and will recommend them to others. Thanks tons Ken!!

Baraka Zote

★★★★★

5 years ago

There is not enough to be said about Willamette Auto Detail. My brother had taken his truck to another detail shop locally in Salem and received the worst service both as a customer and how the so called "detail" was done. He happened to read reviews and visit Willamette Auto Detail called me and said he would take his truck here after not only the customer service he received but also the quality of work he saw from the vehicles that were there. I immediately told him I would take my Honda Civic there to be detailed. It has been quite a while since my car had been detail I mean the engine was just dirty, interior was good but exterior needed some love. Dropped off my car in the morning at 7:30am met Ken did a walk through of services to be performed and he said it would be done by 5:30pm and he would also call me when it was completed. Needless to say we showed up and my brothers truck was wow and my Honda I had to keep running my hand through it, the engine looked like a brand new one had been put in, the interior smelled so great and looked so clean I mean the vents were brand new, the carpet and seats. I was particular so I looked at the doors and door jambs, the gas tank area and all of it looked all new there was no area missed. Ken thank you for your attention to detail and your guys cant say enough. You have earned my business I live in Portland and I don't care this is where I will bring my car and many more. Thank you so much for the chats, education and just for caring. Blessings to you and your business.

Brett Goodman

★★★★★

a year ago

Took my car in for a full interior/ exterior detail. Was incredibly surprised by the results ! My car looked brand new again, the business has wonderful customer service friendly staff and performed very quality work . I would highly recommend them, I certainly will be a repeat customer . Thanks Again Willamette Auto Detail !

Chehelah Ella Rex

★★★★★

a year ago

I took two of my cars in and wasn't sure what to expect since we were quoted so low compared to the other places I had called. They did an absolutely amazing job, and were very kind. I spoke to 3 different men and they were all very helpful and fun to chat with. I will definitely recommend and return.

Ron Sohnrey

★★★★★

3 years ago

Phil and his team at Willamette Auto Detail are phenomenal. Their performance/quality is great. We paid our bill, picked up our car, and then after the fact found out we had a mishap with our insurance. The next day, Phil called me to check on our satisfaction with their work. I told him the work was great. When I told him about the insurance issue, he volunteered to refund some of the money we had paid. We were blown away. He definitely did not have to do that. MOST people/businesses wouldn't have. Phil and his crew are genuine, great people, and we will ALWAYS take our vehicles to Willamette Auto Detail

Glen Sparkman

★★★★★

4 years ago

Ken and crew did a great job on our F450. It had not been washed in quite a while and they got all the nooks and crannies.

Bryan Leach

★★★★★

3 years ago

The Team at Willamette Auto Detail in Salem are great! I have had tons of vehicles, boats & Rv’s over the years detailed and they have always exceeded my expectations! If there was ever a concern about anything they were always willing to fix or redo the area that I was not happy with! Ken the manager is very easy to talk to and knowledgeable, Phil the owner is very understanding and has set great affordable prices for both the Salem & Aumsville Location! If you’re in the market for a Detail, stop by and give them a shot!

Ryan Nordhagen

★★★★★

6 years ago

Ken and his crew over at Willamette Auto Detail knocked it out of the park on this one boys and girls. No need to look any further when searching for an auto detailing business in Salem. All of the guys were super friendly, and when I arrived shortly after they opened (around 7:15 am), they were already busting their behind on a few cars. Ken, the manager, is the real deal. They returned my car in better shape than when I bought it. I will be coming back again in the future for sure.

Mr. JOSHUA

★★★★★

4 years ago

Ken does great auto detailing. 2nd vehicle I've taken to him. Got it looking great. Some scratches I didn't think he'd get out, he did. Definitely recommend

Dylan

★★★★★

a year ago

I have had both of my vehicles detailed here. They are, without a doubt, the best. I would highly recommend them to anyone looking for a quality auto detailing service at a competitive price. The staff is friendly and professional, and they take great pride in their work.

Joe Samaniego

★★★★★

4 years ago

I called two other auto retailers, and neither one called me back in two hours after I found them on Google. Willamette Auto Detail was the third result, answered the phone, and im very happy new repeat customer. They scheduled me in, called me when the vehicle was ready, and the results exceeded my expectations! I have had vehicles detailed by other places in my home state, this detail was beyond anything I had. I highly recommend trying them, call at least 1 week in advance, 2-3 weeks out come spring, they'll be busy, and they do excellent work, I'll be back again!

Camron McCall

★★★★★

2 years ago

Me and my family have been getting our vehicles detailed here for a while. The cars look great when they’re finished everytime. My two favorite vehicles to take home from Willamette Auto Detail was our Camry and my Azera.

Jeremiah Derkatch

★★★★★

2 weeks ago

They did an excellent job on detailing my truck. Would highly recommend using Willamette auto detail. Thank you all.

Ron Lee

★★★★★

a year ago

Willamette Auto Detail did a great job on my car. I've been looking for a while for a good place for deep details and I think I found it. So nice to have my car back to what it look like when I bought it.

Sky

★★★★★

a year ago

I was recommended here by a close friend and a State Farm agent who recommends this team to clients as well as friends and family. I had deep dog scratches and various other scratches on my new to me car. Ken specifically is who I talked too and he is so kind and compassionate. He cares deeply about his work and the service provided. I was pleased by the entire team. Thank you so much to all of you and your hard work. My car looks even better than it did when I bought it from the power dealership. These are talented and trustworthy group of individuals. I highly recommend them!❤️😊🎉 When all said it done, it was a great price, and not a scratch in sight. I’m blown away and couldn’t be happier!

Warren Bechtolt Jr.

★★★★★

2 months ago

Carter and his partner took care of business and did a tremendous job on my ‘23 Honda Ridgeline. They brought it back to showroom quality and it sparkles again ! I was so impressed, I had them also do my partners older Prius. She said her car hasn’t looked that good since she first bought it! I will be seeing them again in a few months !!

Abby Harrison

★★☆☆☆

7 months ago

I recently brought my father’s dodge Ram truck in for a complete detail as a surprise Father’s Day gift. I dropped it off on Tuesday, July 8th at closing time and picked it up on Wednesday, July 9th, also at closing. The gentleman I spoke with—who I believe is either the owner or manager—was incredibly kind and helpful. At first glance, I was very happy with the results. The truck was in rough shape, and I knew I was going to pay a higher cost to bring it back to life. I paid $445, and several parts of the job were done exceptionally well. The exterior paint, despite some wear and peeling due to age, was brought back to a nice shine, and the center console looks fantastic. The before-and-after comparison shows clear improvements, and those efforts are genuinely appreciated. However, I was disappointed with some aspects of the service that I feel didn’t reflect the level of detail promised under a “complete detail.” Once I got home and had more time to thoroughly inspect the vehicle, I noticed several areas that were overlooked: • The area around the seatbelts was not cleaned at all (see attached photo). • The interior of the doors had noticeable grime that wiped off easily with a simple cloth. • The wheels were not cleaned, and the engine compartment was not steam cleaned as outlined in the service description (photos attached). • There is also a broken section on the steering wheel that was not present before the service (see photo). I understand this is a 16-year-old work truck, and not everything can be made perfect—but many of the missed areas seem like they were skipped rather than too worn to improve. The most disappointing part for me is the lack of attention to detail, especially given the price I paid. I would have happily waited longer for the job to be more thoroughly completed. That said, I am including before-and-after pictures to acknowledge the areas that were done very well. There was clear effort put into the work overall, and I do appreciate that. I just expected a more comprehensive result given the cost and the service level described.