Google Reviews
Amber McLain
★★
☆☆☆
5 months ago
I have a pass here but I am trying to decide if I should cancel it. I haven't found another car wash yet. I like wiggy wash okay but I'm constantly frustrated. The vacuums are either broken, not sucking, or barely sucking. The air guns rarely work. The mat machine is broken a lot. The car wash itself is mediocre. The back of my car is never cleaned good. And there is always water everywhere when I come out. Guess the blowers aren't angled well or strong enough. Sorry but it's just okay.
Chris Wright
★
☆☆☆☆
a year ago
Terrible experience! My car was undamaged and with no after market parts. I took it to this car wash and towards the end I heard wat sounded like someone hitting the car repeatedly. I got out and noticed my bumper was hanging off on one side. I then filed a report with a very rude and rushed manager. I waited 7 days longer than she told me to only get an email that said they could do nothing about it. I tried to email them back for more information and my email was immediately blocked. DO NOT USE THIS CAR WASH!
audrie widdison
★★★★★
a month ago
I can always count on wiggy wash for providing exceptional service and experiences! Down to the wash, wipe down after and all their complimentary services! I was blown away by Mason- went above and beyond to help me!
Jackie Van Patten
★★★★★
a month ago
I love it here ! I have the VIP pass and it's such a good deal to keep my car clean. I love all the perks like air fresheners and rug cleaners and all the staff is so nice
Debbie Buttars
★★★★★
2 weeks ago
I just LOVE Wiggy Wash! It’s the very best car wash. I love all the extras and the great help, too!
Kevin Call
★★
☆☆☆
3 months ago
When the equipment is working this is a good wash for the price. Often however many of the vacuums are not working and the supplies are not refilled. Multiple times I had to try three or four vacuum stations before I found one where both vacuums are working. Cancelling the monthly contract is a pain. Yoiu can't do it on their websie. You have to call in. When I called in I got transferred to a voice mail. I had to call back again. They again wanted to transfer me to a "cancellation department". When I told them I had already been transferred and only got voicemail, the agent said, "Well, I can go ahead and cancel this for you." Why didn't they do that the first time?
Sari B
★★★★★
a month ago
My membership expired so I went to get a new one and they had a deal going. He was able to upgrade me to the next best plan for an even better price with the deal and saved me money! 10/10 service.
Brendan Singerman
★★★★★
5 months ago
I've honestly never really been much if a car wash guy. I figured doing it myself is best. But I think I might just change my mind after Charles took care of my car. He did a way better job than I could ever myself (it's humbling but I guess there is always someone better). 5 out of 5 for the service and price
Emily Jefferies
★★★★★
2 months ago
Wow that was fun, first time ever getting my car washed in an automatic car wash! 😄Corbin was great, didn’t make me feel dumb for asking so many questions. Thanks so much for your help! And my car looks waaaaaaaay better than it did before 😂
Jackson Jolley
★★★★★
a month ago
I love wiggy wash. Been going here for over a year now. One employee Brittany is attentive to the towels and trash bin making sure the experience is smooth and pleasant.
Jerryne Turnbull
★★★★★
a month ago
I jave been a car wash member since opened on Center street in Orem. Brittney is always there with a smile, extra spray and to helo me get set up on new deals. She is a very good employee who helps me have a good experience at Wiggy Wash!
Carlysle Whiting
★★★★
☆
a month ago
Always super sweet service and staff! Ive had issues in the past with their membership, but the workers accept feedback great and always try to fix any issues we have. Really the only car wash we go to!
Taylor Wall
★★★★★
a month ago
Tyson and Corban checked me through, don't need the membership since I travel all over the US, but they were helpful in explaining the value of it monthly vs one wash.
Carlos Martin Rico
★
☆☆☆☆
4 months ago
Vacuums and blowers dont work. Mat cleaning machines are constantly dirty. No rags to clean. Never a person to talk to and get help from. Empty cleaning containers. They told me both months were 13 dollars but theyre charging me 17 dolares. A complete scam. Bad experience with Wiggy Wash
Kirby Smith
★★★★
☆
a month ago
I just upgraded my wash pass to the shine. I love it. Charles helped me at the Orem wiggy wash. He was great. I love being able to keep my car, clean and fresh. I really like what you wash
David Smith
★★★★★
a month ago
I love Wiggy Wash! I just stopped by for a car wash, and discovered I had a little issue with my account. The on-site employee was so kind, and had such a great attitude. He helped get my issue resolved with a smile on his face. I highly recommend wiggy wash to everyone! Dave
Jason Xris Gillett
★★★★★
a month ago
It is a high quality Car Wash The Car Mat Washer is a great feature. Vacuums and cleaning supplies are always stocked. I did cancel my membership here, but only because I had a hard time using this location as it was out of the way from my normal route. I also got frustrated because half the time i went in my truck, the bar code reader wouldn't be able to read the code. No one ever suggested a way to prevent this from happening, and 50% of the time I'd have to sit there, wait for someone to come up and ask what was going on, and wait for them to figure out how to get me through the gate. I think my sticker must have been in a bad place, but i couldn't move it myself. I never noticed other trucks having similar issues I did have some trouble with that cancellation. I canceled when they were transitioning systems. And there was a bug where my canceled membership showed as canceled but was still being charged. I was able to contact them via Email and resolve these issues and get an appropriate Refund. It was frustrating, but I understand that switching systems causes bugs. And support responded in a timely and professional manner. If someone asked me if i would recommend this service, I would say yes.
Bo Burrup
★★★
☆☆
2 months ago
We love this Place Charles and Tyson 5 Star Plus really like them. Always great customer service plus the suckers and air freshers are awesome my kids love them. I gave 3 stars because I feel like the signs are misleading. It says half of second car to a membership and I have two memberships. But every time I ask they say there is no half price second vehicle but look at the picture that’s still on the property? Any help there?
Alba Fernanda Rengifo Rei
★★★★★
a month ago
Amazing service every time! The staff is very friendly, attentive, and always willing to help. This is honestly the best car wash I’ve tried, which is why I have a membership. They’re also very helpful whenever I need anything related to my membership or have questions. Highly recommend🥰
Todd Covington
★
☆☆☆☆
a month ago
I was offered a promotion in July for a $10 car wash. I specifically declined anything that was auto renewal. The sales person guaranteed me there was no auto renewal. He told me I would get a text message and I would need to reply “yes” to consent to auto renewal of $25. I didn’t sign or consent to anything. I did not misunderstand the promotion. I was lied to. There are other reviews where this has happened to others. This was 100% deceptive practices. I want to share so others don’t get bamboozled like I did. I want a full refund. If I get one, I’ll either delete or change my review. The store manager here is great.
