Google Reviews
Marco Vazquez

★
☆☆☆☆
3 years ago
This place gives a lousy service, they get mad at you if you ask them about the items, they constantly watch you and rush you to buy something, if you don't buy anything they also get mad at you, plus the prices are outrageously expensive! You can save a ton if you shop at harbor freight tools instead.
Corey Gillette

★★★★★
4 years ago
Awesome store. Have all kinds of hardware, and if they don’t have what you need they can get it. Employees all know their stuff too, pretty rare to find anymore.
Eric Person

★★★★★
4 years ago
The employees and the owners West End Hardware are extremely helpful and they know exactly where their products are. I just walk in the door ask for something and they'll either get it or point me in the right direction. I'm in and out every time ! Prices aren't bad either !
James Suttle

★★★★★
4 years ago
This plane is huge now! For a hardware store, iy is well stocked and they've had exactly what I needed everytume. Staff is always friendly and quick to help as well. And it's rarely busy. Great store.
Amanda Fiolek

★★★★★
5 years ago
Love this place!! Employees are all helpful and very nice. Feel very comfortable and not "followed" around when asked if I need help. It feels like visiting a friend's really big garage of tools ( i cant think of any other way to describe it Lol)
chris davis

★★★★★
8 months ago
Best stock in erie County by far. Family owned. Great people
Chris Wakley

★★★★★
4 years ago
I can't say enough good things about this hardware store. Welcome environment, clean store, competitive prices and best of all a great selection of Milwaukee tools! I was pleasantly surprised with a battery that was included with my tool as well. I won't shop for Milwaukee anywhere else!
Joe Fallon

★★★★★
2 years ago
My Milwaukee Tool collection keeps growing! This place stocks everything you need...battery tenders, drum fans, and tons of fasteners. Excellent friendly service too!
Justin Williams

★★★★★
Edited a year ago
Excellent service, knowledgeable guys, great selection. If they don't have it they can get it or know where to get it. Favorite small town hardware with massive selection. Fasteners of all kinds, grades, metals, small town feel, friendly staff!
Dean Sullivan

★★★★★
a year ago
Very good prices . went in they did not have what I was looking for on the shelf but he open up a brand new set and pulled out what I needed 10 /10 recommended this place
Robert Reno

★★★★★
Edited 2 years ago
West End is a great local hardware store! Jeff & Tim will almost certainly have what you need and can likely get it if not. The staff there are quick to get your tools or supplies and back to your project. I can't recommend them highly enough!
Richard Otero

★★★★★
3 years ago
They can find anything you want! They are very helpful and will assist you in what you need to buy? The owners and the staff are very friendly! It's a good place to get your hardware materials from and or tools or other things that you need to fix your house whatever projects you're working on? There's a sign on the doorway: That states, "Offering free rides to Police 🚓 Station 🚨!" A warning to all shoplifters? Don't be a jerk don't steal? Why? Every time a shoplifter steals! You raise the price of merchandise for consumers and shoppers who don't steal!
Elayne

★★★★★
10 months ago
Amazing Little store and staff has no problem going above and beyond for their customers. Will happily start doing my shopping here instead
Anthony Milano

★★★★★
9 months ago
Very helpful and knowledgeable staff, they have everything you could need for home repairs and more. Highly recommend
Casey Donaldson

★★★★★
2 months ago
Great place Great staff Good prices
Chris Camilleri

★★★★★
10 months ago
They have a very wide selection of products that you don't usually see in a small hardware store. They also did a great job sharpening my son's skates.
Francis Hawk Misfit McQuade II

★★★★★
3 months ago
Every time, everything I need. It's hard to stump em. And they make keys. Everyone is very knowledgeable and helpful.
toni

★★★★★
a month ago
Great place with knowledgeable staff. Definitely going there again
Amanda Schermer

★★★★★
3 months ago
Absolutely best place in town to get your hardware needs. If your looking for anything from Milwaukee you'll get the best price at West End
Nancy

★★★★★
6 months ago
My son created a restaurant in the old Hectors Space a few months ago called, “Born and Braised”…Thank you for your help!!! Your hardware store served us sooo well!!! From customer service, to having everything we needed,…as well as being close by, you get 6 stars! 😊