Wash Masters Euless

Nancy Elizabeth

★★★★★

6 months ago

I’m very happy with this car wash! Angel is always super nice, friendly, and in a great mood every time I stop by. He does a fantastic job explaining the different wash options and is always happy to answer questions. His positive attitude and great customer service really stand out. I’ve been back a couple of times now, and all of my interactions with Angel have been pleasant. He makes the experience smooth and enjoyable, definitely appreciate the great service here! Also, my car always looks great when I leave this place! Highly recommend this car wash!

S K

★★★★★

Edited a year ago

Love coming to this car wash, staff is polite and helpful. Life is good with good customer service and good devices in the car wash. Five star for sure! Brandon is the best of the Best! Excellent customer service everytime! Whole staff is happy and smiley all the time.

Amber Moody

★☆☆☆☆

5 months ago

Took my car in for a car wash, left with a big gash on my Lexus! Waiting to see if management makes it right. I have pictures from my insurance company and from the day I bought it a month ago. This never happened at Tommy’s Car Wash 😡

Matthew LaGrange

★☆☆☆☆

a month ago

I had a very disappointing experience with Wash Masters on December 13, 2025. We brought our car in for a wash, and during the process our passenger-side mirror was torn off. We filed a claim immediately and were told by the manager that we would receive a call within 48 hours. No call came. Several days later, I stopped by in person and was told by the site manager that the claim was being reviewed by the General Manager and that we would hear back within another 48 hours. Again, no call. After returning yet again, I was told the manager had reviewed the video and claimed the mirror was intact when entering the wash and broken when exiting. I was instructed to obtain three repair estimates and submit them for review. I did so promptly—each estimate was in a similar price range—and turned them in to the on-site manager. Once more, I was assured I would hear back within 48 hours. I even expressed concern that this hadn’t happened previously, so the manager gave me his email and repeated the promise. Still, no call and no email. When I returned again today (a month after the mirror was damaged), I was told the General Manager now has the estimates and that I would be contacted once there is an update. I requested that the General Manager call me directly as soon as possible. At this point, I’m going to hold them accountable for the damage and am extremely frustrated at their lack of response. Accidents happen. What’s most frustrating here is the repeated lack of follow-through and communication. If expectations are set—especially repeatedly—they should be honored. Unfortunately, that has not been my experience.

Troy Williams

★★★★★

9 months ago

I had a great experience at the car wash thanks to Aaron. From the moment he walked up and introduced himself, he made a strong, positive impression. That simple gesture of speaking and making himself known really stood out to me—it meant a lot. Aaron went above and beyond by taking my mats, cleaning them thoroughly, and doing it all with a friendly and personable attitude. His professionalism and excellent customer service truly made the visit memorable.

Isaiaz Tapia

★★★★★

2 months ago

Abel was instrumental in helping me today, I was new here and he took his time to show me how the vacuums work and all the services they offer. Thank you for outstanding service!!

Ashley castro

★☆☆☆☆

6 months ago

I need the owner to contact me. I had a wash on a very hot day at 1:15 that left some chemical or wax etched into my paint. The damage is all over the hood and top half of my Tahoe. When i brought it to the manager’s attention , he said he will pass his black dodge challenger through the car wash to see if there is an issue with their system itself. Sure enough, below are pictures of damage on his car mimicking the same damage that appeared on mine. I have him on video recording stating that as well. He said he wasn’t worried about it because he’s going to wrap his car. What about my car? Hours later and I’m still trying to address this damage as it’s worsening by the second on this sunny day. I was asking all the employees for products there so I can can try to get it off myself before driving it home in the sun, knowing that would worsen the damage. The worker put windex and hand sanitizer on the hood of my car in the direct sun. Two hours later, the only thing they could do was take down my name and number. I told them I didn’t feel secure that i would get a call back. I really hope someone reaches out to me before this escalates to a higher power.

Jackie Neel

★★★★★

a month ago

Washmasters is a great car wash. It's really easy to get in and out if all you need is a wash. But the employees are what makes it a choice location. If you ever need help, they are incredibly kind and quick to help. Some examples are when I accidentally went through the wash with my magnetic bumper stickers on, and one got sprayed off. The team didn't even hesitate to help me get it back. Another example is when I accidentally vacuumed a Nintendo switch game card up. While they weren't able to find, they did sift through the vacuumed trash for two days to try, even though I said I was ready to give up after one quick search. (I wish I had the names of the employees to shout them out!) Lastly, tonight a very kind employee named Daisy offered to powerwash my rubber floor boards, which is a service I didn't know they offered and was included. In short, whether you are there once or sign up for a membership (like me) you'll be very satisfied!

anissa sing

★★★★★

7 months ago

My favorite car wash. I go out of my way to come here. It’s clean, fun, fast and a has a good amount of amenities. Keep a look out for their membership specials. You can get unlimited month for as little as $5

Sameh Kilada

★☆☆☆☆

4 months ago

“After my car was washed, I checked it and found that the wiper blade and arm were broken. I spoke with the manager but he told me they don’t cover damage to the wipers. I asked where that was written, and the sign they showed me had small print — you can’t stop to read it or clearly understand what is covered and what isn’t. So be careful when you bring your car here. Make sure to put tape or something on your wipers beforehand.”

Anish Abraham

★★★★☆

Edited 7 months ago

Have been using this service for almost 2 years now. All good except sometimes the sensor doesn’t work so, the mirror on both sides just hit hard and it goes back and forth while washing. Feels like it will get broken. Other than that everything is really good about this wash center.

Lavinia Helu

★★★★★

10 months ago

I love this car wash! Super clean and staff is professional and friendly. I’ve had the membership for only a month (19.99 plan) and it truly pays for itself! Been here almost every other day, and when you have kids in your vehicle, it’s mandatory! Lol Will be renewing my membership EVERY month:)

Jayson Tatum

★★★★★

5 months ago

Long time member, love this location never had any problems. Was on lot and got asked to leave a review, so I kindly I am leaving one. But I decided to look at the other reviews, and I’ve never had a damage issue on my car, basically no issues. Such a friendly staff and always kept clean.

Zac M

★☆☆☆☆

a month ago

If you care about the finish of your car at all, I recommend avoiding this place. After we went through, there were all kinds of new scratches all over the car. I've been going through car washes my whole adult life and never experienced this. Better off using self-service or washing your car at home.

Elliana Alvarado

★★★★★

2 weeks ago

I had such a great experience here! The customer service was honestly amazing. Everyone was super friendly, helpful, and made the whole process really easy. Especially chase he was so helpful and sweet. You can tell they actually care about their customers and want you to leave happy. Definitely recommend this place if you’re looking for a car wash with great service and great results. I’ll for sure be back! 🚗✨

F. Sihotang

★★★★★

3 months ago

Always my happy place to go to wash my car. I have the monthly subscription and it’s so convenient and always first-class service from all employees. They’re always happy to help. Junior was greeting me with his big smiles. Such a hospitable person! Thank you Wash Masters’ team!

Taffy Day

★★★★★

a month ago

Best carwash because not all have washcloths to wipe down right next to vacuum. Other carwash make u walk all the way request at front office 🙄 Camden is awesome recognizes his regulars with a smile and an air freshener. Chase is great HE POWER WASHED MY RUBBER MATS!!!😳💜