Walden Lake Car Wash and Oil Change

Scott McMeekin

★★★★★

9 months ago

I had my F150 detailed here at Walden Lake Car Wash and it came out amazing! I own an exterior cleaning company and am extremely picky when it comes to cleanliness… they exceeded my expectations and have definitely earned a customer for life! Highly recommended.

Dylan Frost

★★★★★

2 weeks ago

Always a great experience! Professional employees that do the job quick, effectively and make my car look brand new.

Bryan C.

★☆☆☆☆

Edited a year ago

Update review Unfortunately, I'm still unhappy with my experience regarding the cleanliness of my wheels and tires. This time, I spoke directly with the manager when selecting my service. I explained that I hadn't been satisfied with how my wheels were cleaned on previous visits. After a bit of back and forth clarifying that my concern wasn't just about water spots, the manager assured me he would instruct his staff to clean everything thoroughly. When I went to check my vehicle after it was supposedly "done," I immediately noticed that the left rear wheel still had dirt and dust on it. I pointed this out to a young man who wiped the spot with a rag. He then walked around to the right rear wheel and wiped it down as well, asking if it was satisfactory. I mentioned that if one wheel was still dirty, there might be dirt on the others too. As I inspected the left front wheel, I found it was also dirty. At this point, I was upset but remained calm. I asked the young man to get the manager I had spoken with earlier. I assured him I wasn't trying to get him in trouble but needed to address the issue. The manager came over, saw the dirt, and instructed the team to wipe down all the wheels again. After they finished, I drove off but pulled over shortly after to check the wheels. To my disappointment, they were still dirty, especially the passenger side. I understand the saying, "If you want something done right, do it yourself," but sometimes time doesn't allow for that. Today, for instance, was my wife and my anniversary, and we didn't have the time. When I pay for a service, I expect to get what I paid for. Old review I've been a regular customer at walden lake car wash and service and overall, I’m quite pleased with their service. The location is convenient, the staff is friendly, and the facilities are well-maintained. I usually opt for the Gold Package, which includes: - Exterior Wash - Towel Dry - Rims Cleaned - Dash Dusted - Windows & Mirrors Cleaned - Interior Vacuumed - Tri-Color Polish & Hot Wax Applied - Tires Dressed - Air Freshener Provided The package offers a comprehensive clean, and for the most part, they do an excellent job. My truck always looks great after the wash, with one exception: the wheels. Despite the package including a service to clean the rims, my wheels are often left dirty. This has been a recurring issue for me, and it’s quite disappointing given the overall quality of the rest of the services. If walden lake car wash and service could address this one issue and ensure the rims are cleaned thoroughly as advertised, I would have no reservations in giving them a perfect rating. Nonetheless, I still appreciate the other aspects of their service and hope to see improvements in this area soon.

Carrie Tenorio

★★★★★

3 months ago

We love Walden Lake carwash! My husband and I have our vehicles cleaned here and they always do a great job! They do a wonderful job, even the floor mats shine! 😁

Simona Doria

★★★★★

2 weeks ago

Excellent car wash! Phenomenal service!! Highly recommend and will be going back again!!

Jackson DeBord

★★☆☆☆

a year ago

Bought the gold package and the car wash was fine but the attention to detail was nonexistent. The cup holders were not touched and left dirty and unclean. As for the vacuum portion they didn’t even vacuum the truck area. Overall I’m disappointed with the rushed process and lack of service and attention to detail especially when you purchase the package that is supposed to cover everything.

Shelly Stoneman

★★★★★

2 weeks ago

My car always looks great after my silver wash and the people are friendly!

Jiahui Wu

★☆☆☆☆

a year ago

Went in just to get a car wash but they kept insisting on performing a bug service. Instead of removing the bugs off my car, they gave me two paint chips on my bumper. When I confronted the manager, he admitted to doing it and said he would pay for us to get it fixed. I called back once I got a final estimate to let them know about the price but the lady on the phone kept telling me that it was impossible for their car wash to chip paint and that their manager would not pay. After hearing something completely different than what I was told the first time, I went back into the store. The manager I talked to the first time said that it was not their responsibility. He would not provide me with his camera footage so I showed him my own home footage from that day. After seeing that it was clearly caused by them, he then admitted to it again but said the estimate was too high. I offered for him to refer a place cheaper but he insisted that I do it instead even though he is at fault. He ended up trying to kick me out when I was rightfully upset that he didn't seem to care. He was trying his best to get around the situation and not take any responsibility. Until now, he has not paid a single penny nor has he offered me a solution. Completely unprofessional.

Pat Markwell

★☆☆☆☆

2 years ago

Very disappointed.. Paid 32.00 for a Silver wash. Windows not done, barely vacuumed, dash not wiped down. Should have spent 10.00 at Mod Wash and done myself.

Cindy Wooten

★☆☆☆☆

4 months ago

Definite lost my business. Worst job ever. Messed up the window on the driver side and would not accept blame nor do anything to correct the problem. Had issues in the past but never like this. Time to find someplace that cares about the job that is done.

Matthew Ellard

★★★★★

2 weeks ago

I have the Gold Wash membership and they do an amazing job each time

Zachary DeAntonio

★☆☆☆☆

7 months ago

I was just here. Car wash was okay not great. They didn’t finish wiping down anything so there are streaks all over the place. They ripped my aroma diffuser off my dash that was stuck to it with an adhesive and got the oil in the charging port and the charger so now the diffuser and the charger are ruined. I don’t recommend this place.

O G

★☆☆☆☆

6 months ago

Because if someone doesn't speak English perfectly, they don't want to serve you. For employees or owners like that, it's better not to work or not have a business.

Earl Burkett

★★★★☆

a year ago

I have been to the car wash a few times and also had my oil changed a few times. The work is good. It is just a slow process. A few cars ahead of mine, but it just seems to drag. I was there for about an hour. Which is way longer than I anticipated. The staff is friendly and the waiting area is pleasant.

Judy Childers

★★★★★

2 years ago

I love this place. I found that they do such a great job. Whether you do a complete detail or a drive through washing. I was so pleased with drive through I bought a monthly unlimited plan. They spray, use a brush all around before you go through machine to clean..then they towel dry as it as you come out. Great employees. I have also had an oil change there.

Billy BigRig

★★★☆☆

a year ago

Decided to surprise my wife and get her car washed. Was told to choose from several options and decided to get the gold package. Paid an extra 5 bucks to do the mats. $45.29 is the total. Went I. And paid and sat til my car was called. Employee called me and asked me if I wanted air freshener. I said no thank you. Upon walking up to check the work I discovered the car was not properly wiped down based on the gold package I purchased. I asked the employee and the info I got from when checking the car in and what I was being told was inaccurate. The lady working the counter said she was the manager and I indicated there were several things missed and I paid for the gold package and it looked like the basic package. In her defense, she did grab a towel and tried to take care of the problems I showed her. The veteran employee also tried to fix the newbys work but upon future looking, isn’t was not what I felt I was paying for and have tried their car wash in the past and will not return as a customer. I suggest you know exactly what you are paying for and inspect the final work before you leave. Sad to see a small business do the work and expect to stay in business in this little town.

Gloria Hasting

★☆☆☆☆

a year ago

We do not recommend this place. My husband went in to get oil changed in his truck and the only oil guy they have was off that day. Then he went back the next day at 8:00 a.m and the oil guy was late coming in. After he waited to have the service done, he left and when he came home, he checked to see if the oil filter had been changed and it had not. When he took it back, the owner/manager told him it was a new one. After putting the truck on the rack, realized that the filter had not been changed and said the guy must have forgotten. He challenged my husband and bet him $100 that the filter had been changed. When he was proven wrong, laughed it off. My husband insisted for a refund of $67 for the oil change since it wasn't done correctly, and he had to go there 3 different times to get the service done. Now he is taking it to another oil change facility to make sure the oil itself was even changed. Very disappointed in this local Plant City business. We do NOT recommend.