Google Reviews
Carey Kennon
★★★★★
6 months ago
I did not have to wait long, and everything was done quickly while I was waiting in my car. The gentlemen during the work on my vehicle, were friendly, and knew what they were doing. I asked about using a coupon, because I usually have one. The man who was typing into the computer, helped me find one. I truly appreciate saving $15, when I go there.
Shawnda Price
★★★★★
7 months ago
Spencer was very polite and explained step by step what was being done during the oil change. He also offered services that might be needed and answered my questions on those services in terms I could understand. The oil change was quick with very minimal wait time
Kimberly Rials
★★★★★
2 weeks ago
They took very good care of all my cars needs
Alexus Slatten
★★★★★
10 months ago
Exceptional customer service! They didn't try to push services onto me and only suggested the necessities. I desperately needed an oil change and my filters changed, being a delivery driver 🥹 very affordable! Thank you again!
Beverly Miller
★★★★★
6 months ago
Very open about what they were doing, what was wrong, and the price. The service was fast and I didn't have to get out of the vehicle either. The gentlemen were courteous and friendly. I will definitely be back.
Olivia Comstock
★
☆☆☆☆
6 months ago
Don’t take your car here to get your oil changed! I am out $5k for a new motor because the staff failed to put the oil filter back on correctly. I got my oil changed prior to a weekend trip. My check engine light came on halfway there. I had to pay to have the spark plugs repaired, due to a cylinder misfiring. After arriving to our location, we realized my car was leaking oil. It continued to leak oil over the weekend. We took it to a different Valvoline in our location. They said there was excess oil in the oil pan, and that was likely what was dripping. Made our way back home, the car was still leaking. Brought my car back to this location the following Monday and explained that my car was leaking oil. The staff brushed me off and said I couldn’t have lost that much oil. I had checked it, prior to coming in, and there was nothing in the tank. The service member offered to fill it back up, but said they needed to charge me something. They refused to tell me how much oil they had to put back in it, charged me $10, and sent me on my way. It was only after I asked why it was leaking oil that they admitted that the oil filter was put on incorrectly. Fast forward to today. My car is in the shop with a burned valve and I need to replace the whole engine. There was absolutely nothing wrong with my car, prior to getting the oil changed. Now I have to put a new motor in. Coincidence? I think not. Do yourself a favor and take your business elsewhere.
Aniyah Matthews
★★★★★
a month ago
I’ve been going here for years. They always take care of me. The Assistant manager George is amazing!
All American Mobile RV Repair
★
☆☆☆☆
6 months ago
Came in for an oil change and both fuel filters on my Ram 2500. I provided my own filters and they wanted to charge me $129.99 per fuel filter just to replace. Talking about a rip off. I had the oil change done but will never return to this location with prices like that. I love supporting local businesses but not with price gouging like that.
Logan Hill
★★★★★
3 months ago
Spencer and the whole service team provided incredible customer service, very friendly, knowledgeable and professional. A little on the pricey side for a quick lube shop, but the service quality made it worth the price.
Jamie Deckard
★★★★★
6 months ago
There was no pushy sales attempts, just facts and info to get me in and out. Fast, affordable service. I’m and out in 15 minutes. Made me feel comfortable. Will definitive back and have told several people to use.
Lauren Korbal
★★★★★
4 months ago
Fantastic experience, everyone is always so kind when I come to get oil changed. I'm highly impressed by the wonderful customer service at this specific location. 5/5 reccomend.
Shayla
★★★★★
2 months ago
The staff always come through. I have been several times and they always make sure to do their best. Very good service each time.
Alyssa Link
★★
☆☆☆
4 months ago
I have never had problems with Valvoline. It’s a really good oil changing company. I just really don’t enjoy this location. They make you back up and let someone from a different line go in front of you, mind you yes there are 2 cars behind me waiting too, so everyone has to back up. Idk if it’s a new thing or if it’s just this location but this does seem to be super annoying and kinda a hassle honestly. And I do understand it’s like first come first serve but the line you pick it the line you pick. I don’t understand why making everyone back up and move like musical chairs to get your oil changed is beyond me. I’d recommend going to valvoline just not this location!!!
Sarah Emert
★★★★★
a year ago
Very thorough and not judgmental at all. They did all the checks advertised online. Thankful for that as I’ve been placed in the past that did not. My cabin air filter had probably never been replaced and they did that no problem. My oil air filter was a little eh but they said it could wait. Very honest about everything. In and out no problems.
BL Weeks
★★★★
☆
10 months ago
Fast friendly and knowledgeable. Needed a quick change on our road trip. No AAA discount, but they do do veteran discount. Sadly, they do not wash your windshield either. Lots of bugs and no wash 😞
Joseph Fraley
★★★★★
6 months ago
Very professional. Laid out my options, gave advice. No hard cell or upsell on anything. Thorough on checking everything out. Gave me my military discount.
Marian Bennion
★★★★★
2 months ago
Tucker was extremely helpful and knowledgeable when working with me. He explained everything to me in a way that was easy to understand, and was completely professional and friendly the entire time. Coming from a long line of mechanics myself, Tucker was one of the most helpful, honest, and kind people I have worked with for my car. I hope he helps me again! Thanks Tucker!
Maggie Watts
★★★★★
3 months ago
Staff is always extremely kind and helpful. They explain each option well and offer great advice on when certain tasks need to be completed and those that can wait. I’ve been using them for years now and always recommend to others.
Mary Sims
★★★★★
a month ago
Everyone was extremely professional, kind and courteous. Everything was explained in detail recommendations for service were recommended and explained they were not pushy about services. They were also very speedy.
Tristen 54
★★★★★
2 months ago
Tucker, Spenser, Jeffery are all super awesome guys, they helped me, also explaining any Questions I had. They had great customer service and outstanding positive attitudes even if they are working on Christmas Eve. I have always came to this location and now I will always continue to do so. Everyone else working on location were also amazing. Thank you!!
