Ultimate Shine Car Wash

austin montgomery

★★★★★

7 months ago

Very professional and very fast. The workers went above and beyond for me. Mandy and the people working with her. Will definitely be coming back

Jacob Basham

★☆☆☆☆

a month ago

1 spinny thing didn’t work and now my truck looks like dookie. $15 for a rookie wash? Outrageous

Jamie Sibold

★★★★★

Edited a year ago

James Woods keeps it all rolling. Greets customers & makes sure all is good. Dunbar,WV location keeps my cars looking great!

Jennifer Starcher

★★★★★

3 years ago

This is the best service that I've used in a while. It's so easy to keep my car clean with your service. I don't have to worry about having enough quarters to wash and clean my car out anymore. And the guys that work there do an excellent job!!

Eli Vater (ELIVATERGAMING)

★★★★★

a year ago

I love this car wash I got the monthly pass. I go to it at least every week now, they're vacuums are in good condition and they're always friendly and quick. Sometimes there is a line. Never had any damage or scratches from them. They use a power washer to pre-wash your car so they don't get a lot of grit in the scrubbers.

Bryan Weaver

★★★★★

2 years ago

I had to return a borrowed vehicle and wanted to wash the recent snow storm off of it first, and these guys were still working despite the weather and how cold it was, their equipment t was even freezing, they asked me to wait while they closed the doors to let it warm up, I paid for a $20 wash, and went through in about 5 mins, it was actually my first time ever going through an automatic car wash so it was really funny. The car came out looking slick and clean for me to give it back to my buddy spotless, even though it already looks like it has been through the weather's hell again. Big thanks to these guys. Now that I have my original car back from the body shop, I'll be visiting again.

Arianna Faye

★★★★★

a year ago

I’ve been really impressed with Ultimate Shine Car Wash! The staff is always super friendly, and you can tell they take great care in maintaining the facility. Even though it’s an automatic wash, I really appreciate that they have staff at the beginning to do a bit of hand washing—especially helpful for my hatchback since those don’t always get fully cleaned in a regular car wash. The free sweepers, glass cleaner, and mat cleaner on the other side are a great bonus too. Just an all-around great car wash with excellent service!

Reshanda Plummer

★★★★★

4 months ago

Mandy was very helpful with figuring out the best wash for my car. She was polite, professional, and understood my needs.

Matt Dawson

★☆☆☆☆

2 years ago

Won't call me back after damage was done to my car due to faulty equipment on their side. Have provided them with an estimate as they instructed me to do. And it's been 3 weeks and numerous messages left.

Sandraella Call

★★★★★

a year ago

Helpful staff and quick service! Nice facility for vacuuming and detailing. Close to shopping and gasoline. Eateries nearby and grocery stores. Prices were varied and they have an awards program.

Lucas McCulley

★★★★★

a year ago

One of the best experiences i’ve ever had at a car wash. The employees were so helpful and a nice. they made sure to scrub and spray every nook a cranny :). I used to go to another place since but they shut down so i didn’t have anywhere to, i went here and it was one of the best things that i’ve done. They do so much better than them , they take pride in their work

Robert B

★☆☆☆☆

2 months ago

I don’t know if it’s new management or what, I wasn’t able to renew my monthly membership so I showed up 2 weeks later with a new card but they wouldn’t let me start it over, they used to work with you but not anymore I guess. I also tried to call several times prior to discuss the renewal but they never answered. I suggest Thouroughbred in Cross Lanes and Charleston

Andy Maxwell

★★★★★

a month ago

Big shout out to the worker who was working solo on 1/28/26 around 5:30pm. Usually there are two workers but today there was only 1 - I'm sure due to the weather. I was shocked they were even open. But this guy worked his ass off doing the pre-cleaning including kicking snow/ice off the bottom of my 4runner. Truly went above and beyond. You just don't see that kind of hard work often. I didn't get his name but I hope he is treated well there and knows he's appreciated.

RUSSELL HENNINGER SR

★★★★★

2 years ago

Had to get my Yukon cleaned up after traveling thru several snow squalls in Western Maryland. Came out pretty good, but the wheel shine is not so well. Brought it back, and Jacob ran me through again. A young man with bright red hair explained he prime the wheel shine device and came out much better. Vacuum and drying area well maintained and clean. But some customers are rather rude by keeping their car doors open and not allowing other customers in the lane.

Amanda Terry

★☆☆☆☆

2 years ago

I live 1 1/2 hours away, but I visit my son 4-6 times a month in St. Albans. I loved this car wash until today. I go through it at least twice a month. Today is my last time. I did get the $20 car wash. They lined me up and barely sprayed my vehicle off. I don’t believe the brush was used at all. I get finished going through the wash and turn to the vacuum's. I get out and check my truck and I can’t believe how bad it looked! So I decided to vacuume the front of my truck out. Before I went inside and told the guy that my truck was still dirty. He walked out side with me and I showed him everything. Well actually before he got close to my truck he said “Oh Wow! Did they not spray your truck off?” I told him barely. I asked if I could go through again. He asked if I purchased the ceramic package. I told him no, but I did just spend $20 dollars. He said there was nothing they would do if I didn’t purchase the ceramic and said that if I did I could through as many times as needed. He said if I wanted to go back through he would spray my truck. I said “and that would cost me $20 again”. He said unfortunately yes. I told him I would go to a self service and finish the job myself. Yes the receipt says All sales final, no refunds issued. Except I didn’t ask for a refund I asked if I could go back through since my truck wasn’t cleaned the first time. I wish I could of posted the video!

Mr. Mister

★★★★★

Edited 6 months ago

Update 2025: I decided to give them a few more chances because, in all honesty, it's a darned convenient concept that appeals to my level of laziness. Enough about me. Turns out the decision was rewarded. They completely turned it around, ex. the employees look and act like they care, the wash was quick and always does a good job, the towels were plentiful, less damp, but best of all they were clean. I realize that's a challenge because we use them to wipe off whatever gunk gets on our cars but if you offer the service, it needs to come with some level of purpose. And that's exactly how this shop is running now, with a purpose. Just went there again today, they got a little busy while there but they knocked it out of the park again! All hoses working, bins full of well-folded dry towels, plenty of window cleaner spray bottles, and the place was tidy and kept up like someone cares about what they're doing. Credit where credit is well due. Keep up the great work!

J

★☆☆☆☆

2 months ago

If I could give zero stars I would. I went through there for my very first time today. Half way through the car wash my driver mirror was hit hard and it knocked it in. So when I exited the car wash I had to push it back out so I could see. Never thought anything about it and when I stopped at gas station almost home I happend to look at the passenger mirror and noticed the whole backside of my mirror was gone. The machines are adjusted way to narrow and need moved out. Also my car was still dirty. I had to just hand wash it. I even paid for the most expensive package $33 🤦‍♀️ I have a 2025 Toyota Camry so there is no reason that my mirrors should be getting hit like that enough to knock the driver one in. I have only had this brand new car for 7 months. I guess when the driver one got hit the passenger one did too but I was startled with the driver one and didn't even think about the other one. My car didn't need vacumed so after it got washed I just drove on to the store. I called Toyota and the part that got tore off from a $33 wash is going to cost me $70 plus tax 🤬 I should have just used the car was at CrossLanes like I normally do. It put a small scuff mark on my driver mirror when it shoved it in, but scuff isn't anything compared to what it did to my passenger mirror.