Tommy's Express® Car Wash

dallas perryman

★☆☆☆☆

8 months ago

Worst experience this is my first time at this location and the employee who took down my information for the claim was very kind but when I went to talk to the manager there try to come up with excuses saying we don't cover cars that are 10 years or older so I called the cops and when the cops came he told him that also and the cop explaining him that my car is not even 10 years old and the manager just says ohhhhh . so basically they're just come up with any excuse to try to deny anything. right now I'm trying to get access to the video it's been 4 days . I was told that Daisy will be giving me call by the end of the day and if she does I will update you guys ..If it turns out that they are denying claims of any kind I will be taking them to the court house this is the facility off of Frankford do not go there they only been open for 2 years they should be more concerned about all the cars coming and being damaged they act as if we have never been through other car washes I go to Carnation often and I really wanted to give Tommy's a try but I wouldn't recommend it to anyone . I will post more pictures of the damages later

andres avila

★★★★★

2 weeks ago

Great experience, my car was full of mud and it all came out. stephany help me set up my membership

Christopher

★★★★★

2 years ago

Best car wash ever built!!! Cleans very well all around my car. The best dryers any car wash can have. The free vacuums are amazing and they have very strong suction as well. You pull onto a conveyor belt with no rails at all. So your rims won’t get damaged in any kind of way. All the employees are extremely nice and helpful in every way possible. Thank you for building a great carwash in our area.

Tim Burnett

★★★☆☆

a month ago

It's ok, I got the basic but the brushes missed the right hand side of my jeep. All of the customers are outside wiping down their cars. Kinda defeats the purpose of an automatic car wash. The ones in Frisco have someone wiping them down as they leave so the customer doesn't have to OR the brushes work right.

Garrett Bailey

★★★★★

2 years ago

⭐⭐⭐⭐⭐ I recently had the pleasure of visiting the new Tommy’s Express Carwash, and I must say, it exceeded all my expectations! Conveniently located near my home, this carwash is a true gem in the neighborhood. What really impressed me was their state-of-the-art automated system. I own a lifted 2500 Ram truck, which can be quite a challenge to clean thoroughly. However, Tommy's Express handled it with ease, leaving my truck spotlessly clean from top to bottom. The process was quick, efficient, and the end result was simply remarkable. The staff was friendly and helpful, adding to the overall excellent experience. I highly recommend Tommy's Express Carwash to anyone looking for a reliable and efficient car cleaning service. They have definitely earned a loyal customer in me!

Lucero Peralta

★★★★★

2 weeks ago

Signed up for the membership and the unlimited washes make it 100% worth it. Quick service, friendly staff, and my car always comes out looking great.🧼🚗

Steven Dennison

★★★☆☆

2 months ago

I wanted to try them out, see if would get my new truck cleaned good, I'm sorry to say not that good. I think for $25 it would do better? Don't get me wrong, it washed my truck, got the dust off, but there is still bugs on it, which I was hoping it would get most of them off, but no. I'll try a different place next time.

Timothy Hong

★☆☆☆☆

10 months ago

Please don't go here. Their wash will damage your car and they will not take any responsibility for it. They also will not release any video footage of their "proof" for their claim that the part was already damaged. Their wash knocked the emblem off of our car. The guy we spoke with said this happens sometimes and that they usually catch it at the end. This tells us we are not an isolated incident. They claimed that it was "already loose" and refused to give us that footage. Just save yourself the trouble and DO NOT GO HERE. They will damage your car and not take any responsibility for it.

Kyla Sheppard

★★★★★

Edited 9 months ago

Wow! I just purchased a 2025 BMW X2 and was hesitant to come here because I took my car through 2 other car washes out of necessity and the results were disappointing! The gentlemen working the register greeted, was thorough, polite and took his time explaining everything to me. He even walked me through downloading and registering on their app. I signed up for the trial, but after my experience and going through once I’ll be signing up. I live about 25 minutes from the location but it’s hard to find car washes that don’t have that annoying giant wheel track! This one has small nubs and that’s a lot better for your tires. To make things better we thought I’d need go through the wash twice to remove the gunk off of the car that leaked from the ceiling of my apartment garage. Nope! One cycle is all it took and it was FAST!

Edwin Polanco

★★★★★

4 months ago

I had an excellent experience at this car wash. From the moment I arrived, the service was incredibly fast, with no long waits, and my car came out spotless. It was clear they use high-quality products and pay attention to every detail. Furthermore, the staff was very friendly and attentive, thanks to Katherine ,which made the visit very pleasant. I definitely recommend it to anyone looking for efficiency and cleanliness.

Patrick

★★★★★

a month ago

A very nice carwash. Attendant was personable. New carwash without those rails that can damage wheels. Free vacuuming. Basic was cost me $12. I will return. 5 stars.

Luis Martinez

★★★★★

2 weeks ago

Quick stop and clean car. They have mat washers, towels available, and the best wash is the “works”with everything included. Maciel was outside answering my questions and helping out, which I really appreciated. Easy and smooth experience.

Arish Merchant

★★★★★

a year ago

I had an outstanding experience at Tommy’s Car Wash all thanks to Victor! From the moment I arrived, he was incredibly kind, helpful, and knowledgeable. He took the time to walk me through the sign-up process and offered valuable insights tailored to my vehicles. His professionalism and genuine customer service made such a great impression that I ended up signing up all seven of my cars on the spot! Victor is truly phenomenal—his attention to detail and willingness to go above and beyond set him apart. If you’re looking for top-tier service, he’s the guy to ask for. Thanks again, Victor, for making this such a seamless and enjoyable experience!

Stacy M.

★★★★★

a year ago

I've been living off Frankford for two years, and it is really nice to finally have a carwash so close by. I don't mind using self-service car washes, but when I don't want to use one this place gets the job done. It's efficient, effective, and saves money! I subscribed to their membership which has saved me tons of money. Tree sap is the bane of my existence. The subscription allows me to get my car washed as much as needed without breaking the bank. I've never had to wait more than a minute to get a wash as I utilize the app subscription lane. The customer service is great at this location. David was extremely professional and offered to a courtesy interior wipe down. They had some complimentary drying cloths today which was nice because it was a beautiful day for detailing the outside of my vehicle. I highly recommend this place and have had no issues with the car wash messing up anything on my car. I'd say make sure your car is in good shape before you use ANY car wash, as there is water pressure involved, etc. I love the extra colorful lights as you go through the wash. It is also very well maintained, as the crew take really good care of the place. Giving this place 5 stars.

j.m. munro

★★★★★

5 months ago

Amazing car wash and service. I use it every single day and my car still looks brand new! Highly recommended especially if your military they have a 20% off discount right now!

Trevor

★☆☆☆☆

a month ago

Dont go here unless you like getting scammed. $17 car wash and still left soap residue all over the vehicle, ontop of that when I got to the vacuums, they had bad suction. What a waste of time/money.

Bryan L

★★★★★

2 weeks ago

Had a great experience at this car wash. Maciel helped me out and was super friendly and professional. I signed up for the $42.99 membership, which is the best one they offer, and I love the tire gloss. My car looks amazing. The whole process was quick and easy. I’ll definitely be coming back. Highly recommend.