Google Reviews
Zach Gillette
★
☆☆☆☆
11 months ago
The Sheridan store has been great, but the memorial location ripped off my rear wiper on one visit and scuffed both sides of my rear bumper/quarter panel the next time, on my new vehicle. The Sheridan store even admitted that they’ve heard multiple complaints about the memorial store. Makes ya wonder how this happens at one location and it continues to happen.
C W
★
☆☆☆☆
11 months ago
On March 6th this month, me and my husband decided to take our new Toyota 4 Runner to a car wash only two days after getting this car and decided to try this one since it was close to where we’re living. That was a mistake. We were guided into the car wash and was set to go, we heard what sounded like something smacking the side of our car throughout the car wash and immediately noticed the damage as soon as we made it home, which was only 3 minutes after. The entire right side was scratched up, the plastic above the passenger side rear tire was almost completely ripped off, and our rear taillight was cracked. Not to mention it wasn’t even clean either. So of course we come back and get told to pull up near the vacuum area and we immediately put in a claim. Just for them to call my husband days later to deny any responsibility and claimed that the damage was already there beforehand. Not possible considering we had just bought the car only two days before. I do not recommend this location in particular considering your car probably won’t even be washed and they won’t claim responsibility for their dysfunctional car wash or any damage that place causes.
Ash :P
★★★★★
a year ago
$10-$40, basically. There are 4 levels, each being more expensive than the last, but you get more stuff. Obviously. If you're new, download the app and get 1 month for free. I got the highest package for free and washed my car, first car wash I've taken it to since I just got it. It was a very gentle quick ride, and washed my car very very well. I love the vacuum station and I like the $5 interior cleaning kit you can grab. I've seen other places give free rags (that you must return) so buying some from Tommy's was weird as I was used to them being free at other places, but still very nice experience.
Jeremy Harmon
★★
☆☆☆
5 years ago
Paid $16 for a wash and it didn't even clean bird droppings off of my car. I pulled around and and explain to them what happened. They sent it through a second time at a slower speed so that the detergent could dissolve the dirt and droppings. After the second time through it still wasn't clean.
Jeremy Monday
★★★★
☆
a year ago
I've used this location for years on my work van and personal vehicle. The majority of the time the wash is good and the vacuums are more powerful than most. However, there have also been instances where the wash doesn't get rid of the bugs on the front of my van, even after a second run through. Recently it seems as though the blowers at the end of the wash are weaker and may need cleaning or maintenance. Same goes for the vacuums. Overall I'd recommend this place over other car was places. The free mat washing machine is always a must for carpet mats. That thing never fails to impress.
Paris T
★★★★★
4 years ago
I’ve got a membership where all I have to do is pull up to the kiosk, the camera reads my plate number, gate opens up and I enter the car wash. It’s super convenient and quick too. I didn’t think about taking a before picture but the after picture says enough!
Miguel Sanchez
★★★★★
7 months ago
Always a great experience! Employees are always helpfull and the car wash itself is always clean and organized. My only complain and i say this all the time.. wish they had towels and tire/cleaner. All other car washes do.
Ainsleigh Sills
★★★★★
Edited 3 years ago
My favorite place to wash and vacuum my car Friendly staff as well! Chase, you are AWESOME! Thank you for always having excellent customer service and always smiling!😎
Ok CannaConnect
★★★★★
2 years ago
I was STRUGGLING at a (lame) car wash down the road and a friendly police officer gave me a card for a free wash. So I headed over and was real happy with it! They were SUPER nice and my car looks awesome! Thank you!!! I’ll be back - App is DOWNLOADED!!!
Leeann Miller
★★★★★
3 weeks ago
Im not a fan of this place. Went once and it didnt wash my car good. Had to go to a different place and wash my car again
Joe Meyer
★★★★
☆
4 years ago
Just went through a car wash. Bought the works. I am in a big SUV so I know how that goes. However, my wheels didn't look they were even touched. All in all a good wash. Might not do the top of the line again if that means I have to wash parts if it myself afterwards.
Kevin Steele
★
☆☆☆☆
a year ago
Avoid this Tommy's. Have used other locations with great success, but this one sucks. No other way to put it. No one assisting drivers to assure vehicle centered at entry, just a give-it-a-shot-and-hope-for-the-best location. Was pushed thru it less than half the time of other locations I've used, and vehicle not remotely clean compared to other Tommy's we've used. Vacuums had zero suction, not even enough to pick up loose debris on mats. This is a zero star location, bad reflection on other great Tommy's locations.
Shelby Brewster
★
☆☆☆☆
3 months ago
They constantly have all vacuums blocked off with cones on one side while all the people have to me cramped up on the other side as there isn’t enough vacuum spaces. Literally every single time I come here, they never have all vacuums open, only half of them. It’s super annoying especially when paying for the membership.
Stephanie Bull
★
☆☆☆☆
11 months ago
On Friday, March 7th, 2025, I visited the car wash. A vehicle was ahead of me, and once it had finished, I proceeded to move my car onto the conveyor belt. Shortly after, the machine abruptly shut off. At that point, I heard a loud boom, but I didn’t initially think much of it. Eventually, the machine resumed operation, and when I looked to my left, I noticed my car’s rear bumper was dragging on the ground in the reflection. At the end of the line, a staff member was waving and wishing customers a "great day." I informed him about the damage to my car, to which he replied that I should proceed to the vacuum area. I immediately filed a claim with their insurance company. However, on Monday, March 10th, 2025, I received a denial of my claim, with the justification that my car already had a dent on that side prior to the incident. I would like to emphasize that I regularly visit the car wash at 31st and Garnett, and I have never encountered an issue until now. In fact, I was there just the previous Monday, March 3rd, and experienced no problems with my vehicle.
Angela
★
☆☆☆☆
a month ago
Bought” the works” it didn’t clean the rim or tires very well. Spoke to the manager Kale & he said to bring it back at my convenience. I had foot surgery the next week so I wasn’t able to take it back right away. He says now he doesn’t remember & will not replace it
Matthew Aubin Cooper
★★★★
☆
3 months ago
Vacuums were POWERFUL. The one thing that the Owasso, Oklahoma, lacks. Didn’t use the mat cleaner and the only complaint I have is the blowers/dryers aren’t good enough to dry out Ford Expedition. Wash cleaned the car well and I think this location is very good in the Tommy family.
Thomas D
★
☆☆☆☆
6 months ago
Normally use tidal wave, but ended up near here. Told them I wanted to get rid of the bugs, so of course They sold me the most expensive wash. Attached photos are after 2 times through. So in comparison to my normal tunnel wash, they didn't get the bugs off, and instead of included spray and rags here you have to pay for them additionally.
Adam Brady
★
☆☆☆☆
9 months ago
The mat "cleaner" left perfectly spaced and straight markings on my carpet. I went to an attendant to show them the issue. They couldn't do anything about it unless I filed a claim. They would have to "investigate" and then they said that there is no guarantee that it would be approved. Yeah, I just happened to make marking that are neatly spaced and straight. Please. What was there to investigate? I showed them the mat. I asked the attendant if it was a hassle to file a claim and they said "yes." That's one way to keep your claims down by making it just difficult enough and take up your time that for small issues, most people don't go through with a claim. And everytime I use there car wash, the brushes bend my license plate out. Like a banana. I have never had that as an issue any where else. I have 2 vehicle subscriptions with them and will be taking my money somewhere else. There are more than enough good car washes that stand behind there products and services. I would not recommend Tommy's.
britain Moran
★★
☆☆☆
10 months ago
The good Quick and easy Free vacuums And the $5 detail kit is convenient The bad Not worth the $40 a month The back of my car was untouched, did not even get the paper tag wet. bumper still covered in dirt and had dirt streaks running down the side of the car Conclusion It’s inconvenient to spend $40 on a car wash to then have to go wash my car myself after
Rickey Terry
★★
☆☆☆
a week ago
Was on Facebook and saw an advertisement for 30 days free car wash and then you would pay the monthly membership that you selected when arrived to the location. The car wash attendant didn’t know how to work the 30 day free trial he then proceeded to get a manager after the manager pushed it through on his end. I was still charged $27 that I needed for the day. He told me that he would refund the $27 but still I was expecting to get 30 days free car wash and then pay my monthly membership, which would be $27 after I was charged. I then proceeded to the car wash. The car wash itself was OK but the dryers aren’t really good at all. I had to basically dry the whole car myself the vacuums weren’t that great. I had to reposition my vehicle to use the same vacuum. I guess I was just Expecting a better car wash, especially since I left club car wash to come join Tommy’s car wash membership and it’s a downfall they don’t offer free towels so basically I’ll have to go to Zips Car Wash to clean my windows
