Google Reviews
Chris

★
☆☆☆☆
a month ago
Way too expensive for what you get. Average wash at the top package. “Mat washer” for mats in car doesn’t work unless your mats are completely flat with no ridges. You have to pay EXTRA for windex. No microfiber towels, those are also extra $5. They give you paper towels to dry your car. Go to woodys or bubble down instead. This place is the worst self service car wash I’ve ever been too. Need to change your business model if you want to compete with your competitors
Lisa Cartwright

★★★★★
3 months ago
Great place to get a quick wash. I had to do a little bit of drying around the edges, but otherwise it was perfect. The free vacuum is also a good addition. Trinity was very helpful in guiding me on selecting the right wash. I will definitely be back.
James Smith

★★★★★
5 months ago
⭐⭐⭐⭐⭐ Tommy’s Express Car Wash is top-notch! The place is super modern, quick, and leaves the car looking spotless every time. I also love that they offer free vacuums — it makes it so easy to get everything done in one stop. A special shout-out to Cheyanne for being so helpful and friendly during our first visit. She really went above and beyond to make the experience smooth and welcoming. Highly recommend this location!
Pandemic gaming

★★★★★
5 months ago
Great place to wash the car. I wash both my cars here and never had an issue. The wash i amazing always done right and the free vacuums clean the interior super well. Ive got carpet floor mats and it works perfectly on them. And the workers are very attentive and always willing to lend a hand guiding you so you dont need to worry about fitting at the entrance. 10/10 experience.
CeCe McKay

★★★★★
9 months ago
I love my experience every time I come here! From the amazing staff to the quality of the wash, Tommy’s Express Car Wash is the best! My favorite feature being the mat washers that are unlike any other, it takes off anything and everything leaving my car looking and smelling clean top to bottom. Thank you Tommy’s Express team!
Kyle Mathis

★
☆☆☆☆
3 months ago
The wash is really only good if you’ve got a sedan. Anything larger and it’ll miss spots of suds and dirt. They also will try to up sale literally everything. I flat out told them I wanted a 1 time wash only nothing else and they still tried to push the membership everytime. Can we bring back do it yourself car washes already???? And only one side of the vacuums worked which is pretty common but the one side that did work worked great.
Ely C

★★★★★
2 months ago
Angel made my experience very swift and smooth and explained to me how all of their wash packages worked. She also helped me get the best bang for my buck and was very professional I would highly recommend this car wash to all my friends and family.
Joey Bell (Phantom)

★
☆☆☆☆
2 weeks ago
THE WORST CAR WASH EVER! My emails speak for themselves in terms of how TERRIBLE their customer service is at this place! There are other car wash facilities out there that are BETTER! Tommy's is NOT the only game in town, people avoid this car wash and save your money! 😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬
Cooljewel 503

★★★★★
2 months ago
Angel is super helpful and one of the best employees there. Her attitude is relaxed, and just a fun person to be around. The prices aren't bad either. The other staff is great as well. All in all great place to get your car washed Tyler
Harmony Rahmings

★★★★★
3 months ago
I came to Tommy’s car wash today and Jay did a great job with helping me pick out which cash was best for me! He had great customer service and also serviced me with a smile. I’ll definitely come back anytime. He made my day brighter!
Ray

★★★★
☆
a month ago
Relatively new place and the wash is good. The free towels are from a tear-off dispenser and can be difficult to use when dry as they sort of drag on the paint surface. We still bring our own micro-fiber cloths. They also do not provide window cleaning spray like some others do. Still very convenient to us. Edited to add: If coming from the west (Brandon) it's easier to turn left onto St Cloud Ave and turn right behind the WaWa instead of going past and making a U-turn.
Tonya Preus

★
☆☆☆☆
a month ago
It was convenient at first because the car wash is right up the road from my house. Unfortunately, that convenience quickly turned into frustration. The first issue happened with one of my vehicles when a worker broke my antenna. I was told a claim would be filed, but it never was. I never received a call back, any proof of a claim, or any follow-up at all. When I returned to have the antenna fixed, no one knew what I was talking about. The second issue was with my brand new car. I had been going through this car wash for about 3–4 weeks. On multiple visits, employees were distracted—playing around or talking to people instead of properly guiding vehicles onto the conveyor belt. Because my car wasn’t aligned correctly, by the time I reached the end, a piece of my car was ripped off. This is a brand new vehicle, so there is no reason for parts to be falling off. I then had to hunt down an employee just to tell them I needed to retrieve the piece so I could get it repaired myself, because at that point I had no confidence this place would take responsibility. Needless to say, I canceled my membership. I would be very cautious about using this car wash, especially if you care about your vehicle.
Taylor M

★★★★★
2 weeks ago
WOW!!! I LOVE Tommy’s! Literally best car wash and experience ever and not to mention the AMAZING customer service!!!!! Especially Trinity! She was AMAZING!!!!!!!!!! I totally recommend Tommy’s it literally has been the talk of the week at my work and now all of my co workers are HOOKED! Everyone needs to go to Tommy’s it’s SO GOOD!
Lindsay Furr

★★★★★
3 weeks ago
love this car wash so much, always enjoy the free vacuums and how amazing my car looks after every wash! very gentle and super friendly staff, especially Hollis! (:
D. Papa

★★★★★
4 months ago
Aideen made the whole experience awesome. I rolled in and she greeted me with a smile and was very professional and genuinely nice. My truck looks great again and I will be back!! I prefer the hanging brush wash over a high speed spinning roller! Ms Aideen is very professional and almost sold me on the package wash… if only I lived closer! Thanks Ms. Aideen and good luck, you made my day!
Matt Davidson

★★★★★
a month ago
I bought the month subscription for a good price and just came and washed my car today, the car came out spotless. The only thing I would recommend is a little longer on the drying but I’ve also never been to a car wash that dried the car completely so that’s not a huge deal. Most of their vacuums are pretty strong, I have had much problems with them. This place is unique and kept clean always, would 100% recommend this car wash.
Sxnny Dxys

★★★★★
a week ago
This place is awesomeeeee. The employees there are super kind and you can tell that they really just want you to have a blessed experience, especially Angel and Hollis. Sometimes you can see them boogieing while doing their jobs.. I wish I could have as much fun as they are! Really makes my day. They have reasonable prices in comparison to their express wash competitors, and they offer freebies such as towels, mat washers, vacuums, AND they offer ducks, lollipops, and dog treats at their drive-thru! My cousin is also able to come through with his dually work truck for those of yall lookin' 👀.
Gregory Lowdermilk

★
☆☆☆☆
5 months ago
False advertising. I only pulled in because the sign said military discount. When actually it only applied if you do a membership ship. I’ll definitely share it my many social media groups to avoid Tommy’s. Since there was other car behind I felt obligated to pay full price. I bought the most expensive wash. The wash was horrible. Back of my car wasn’t clean and the wheels and sides of the car weren’t dry. When I was taking pictures I noticed my rear wiper arm got broken.
Dr. Anthony Faro

★
☆☆☆☆
a month ago
Car dirty spots all over vacuum sucks no really it sucks. As in doesn’t work. Joke. Tommy is the highest cost franchise wash out there they are better than this. They boast they have the best tunnel and equipment but not functioning correct at this wash. This is a management issue.
Christina Rickman

★★★★★
2 weeks ago
Best Experience in a Tesla Y and a cybertruck! Car wash better than expected and customer service is out of this world. Most recently Hollis assisted me and she is friendly, helpful and kind. The kind of service that makes me a repeat customer!