About Business
Tommy's Express® Car Wash is a highly-reputable Car Wash service provider based in West Des Moines, IA, known for their attention to detail and quality finish. Tommy's Express® Car Wash covers all facets of the Car Wash industry, with a focus on specialized treatments like Car wash, Car detailing service. With over 467 reviews and an average rating of 4.8/5, Tommy's Express® Car Wash is a trusted and reliable name in the industry. Their presence in West Des Moines, IA ensures that residents have access to high-quality Car Wash care and detailing right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their comprehensive Car Wash offerings.
Google Reviews
Marc Roseman
★★★★
☆
2 months ago
Great wash, great service, just wish they had more locations in Des Moines/Urbandale area.
Trayla Carter
★★★★★
6 months ago
Amanda has always been so helpful! She helped me set up my app when I first started at Tommy's. My car is so clean, and I appreciate the free vacuums!
Ketan Vesvikar
★★★★★
2 years ago
Recently opened at the intersection of mills civic and 60th street much needed at this location. Friendly staff and internal cleaning vacuum space is ample. External wash has been very nice. Please check the attached video of car wash. Highly Recommended.
Tawnee Eckhart
★★★★★
7 months ago
Fabulous car wash and very helpful staff even when we were on vacation 1500 miles from my home car wash. I even got an upgrade when they saw the gross front end of my car from the bugs!
Kimia Safari-Shad
★
☆☆☆☆
a week ago
Ripped off my rear windshield wiper which costs almost $200 to get fixed!!! Plus micro-scratches!!! Not a good experience at all and will never go back.
Mira
★★★★★
2 months ago
This is the best car wash I’ve ever been to. It is so nice when the employees come outside after to make sure everything went well with the wash.
Joe Marshall
★★
☆☆☆
a year ago
Had their most expensive service- The Works - and it was subpar. didn’t get the wheels cleaned, still has bug spots on the front end and left dirt on the sides. Mister Car Wash has attendants spray the car first and i think that helps more to get all the grimes and dirt off. the attendants at this location were super nice and friendly, but i won’t be back.
John Rumbaugh
★★★★★
2 months ago
I have been using the subscription for months now. The free vacuums are awesome. Great suction power! Aiden was very helpful!
Tyler Lawrence
★★★★★
a month ago
I had a monthly subscription for 13 months straight. Then went on 5 months trying others and I can say personally Out of all the other car washes I’ve had a subscription for this is the best..
Ashraf shehata
★★★
☆☆
4 months ago
I see the washing equipment get some parts not working as it was in a year ago, some parts are damaged and not replaced. I hope you fix this parts soon to keep your good quality. The top vertical strips get drop down on the SUV BACK SIDE ON THE BACK WIPERS which could get it damaged. I like Tommy club and I using it since it came to west Demoines. Thanks to you all.
Gabriel Goslin
★★★★★
8 months ago
Amazing service!!! Austyn was super friendly and helpful, made my experience here delightful. I 10/10 recommend Tommy’s Car Wash and will definitely be coming back
Kristin Elliott
★★★★★
4 months ago
Love Tommy’s! Been a wash member for a couple years now. Car always looks super clean and love the vacuum bays and mat washing station for extra cleaning. And the Halloween wash is the absolute best!!! My only “complaint” (and I use that term VERY lightly) is my last cars rear wiper blade got damaged from the dryers. Sometimes they’ll put the little protector bag on it, sometimes they don’t. We asked how we can get one put on and the employee told us to just wait before pulling into the wash and someone will come out and put it on. But the times we’ve done that nobody comes out and we don’t want to be rude and hold up the cars behind us. Is there a different way we can request getting a protector or is there a hand signal to use or something? Otherwise everything is always 10/10!
Joshua
★★★★★
a month ago
Tommy's Express Car Wash exceeded my expectations! Austyn was super helpful, guiding me through the app with ease. The car wash itself was quick and efficient, and my car has never looked better. Highly recommend!
James Jennings
★★
☆☆☆
11 months ago
I give it two stars because where it did wash the car, it looks great, and it has an underbody wash which is needed in the northern states. That's where the good part ends, as you can see from the photos, that in my opinion, doesn't really show the extent of just how bad the spots missed are, but there were spots missed all over my car. For $22 a pop i would expect a much better product. Personally, I'm not going back there, but to each their own.
Sankeerth
★★★★★
4 months ago
Truly awesome place. I know what’s to get so excited about car wash… but this place is different. Been there so many times and I always had great experience. Car wash is effective. You could have your mats washed. Their Halloween experience is over the top. I don’t want to reveal a lot about terror tunnel but when it is on .. I would say don’t miss it for the experience. It’s a horror fun is all I would say. Highly recommend this place and must try if you haven’t already been there.
Dark Night
★★★★★
a month ago
Tommy’s Express Car Wash truly stands out for its exceptional customer service. From the moment I arrived, the staff made me feel welcome and valued. Austyn, who assisted me at the window, was incredibly helpful—answering all my questions with a friendly attitude and making the whole process smooth and easy. It’s clear that the team at Tommy’s Express cares about their customers, and I highly recommend stopping by for a top-notch car wash experience.
Buzz Vercande
★★★★★
2 months ago
Excellent experience at Tommy’s Car Wash! Aiden and Esteban were outstanding - super friendly, very knowledgeable, and incredibly efficient. They took the time to answer questions and made the whole process quick and easy. The service was fast without feeling rushed, and the car turned out great. Huge shoutout to both of them for top-notch customer service. I’ll definitely be back!
Stormy Davis
★★
☆☆☆
3 months ago
I went there last night with my SUV and this is the third time using the car wash and it seems to miss my back hatch. It was still dirty and dusty like it didn’t even get washed. I didn’t pay for the car was I had a free months pass but coming from a smaller town with no problems at there much cheaper car wash I expected this one to be amazing. But I won’t be continuing after this free months pass is up.
Alex Currie
★★★★★
a month ago
It’s is great service and very quick! Staff is always there and available if you need them or have questions! Their dryer work amazing and leave very little residue like a lot of other car washes I have gone to. 5 starts for sure and I do the monthly membership which includes unlimited washes!
Katie Lucas
★★★★★
2 weeks ago
I love the convenience of going thru that app lane! Today I left my radio on and my car wouldn't start! A super nice employee Aidan helped jump my truck and was so sweet! Thanks buddy! The kids and I appreciate the help! You definitely didn't have to do that and you are a great employee because you provided above and beyond customer service! Aiden definitely deserves a shout out and a raise! Sweet kid :)
