Take 5 Oil Change

Douglas Gillaspie

★★★★★

5 months ago

This was seriously one of the best experiences I’ve ever had at a business, let alone a quick lube. My wife and I were greeted at our car door with a big smile and a cold water. When she realized there were two people in the car she ran and got another water. During the oil change and inspection they were so nice and thorough. Not pushy at all and very polite with responses. My wife and I left and talked about how wonderful and refreshing the experience was the rest of the afternoon. 5 stars service for sure!

Kimberly Broussard

★☆☆☆☆

3 weeks ago

I had an extremely unprofessional experience here today. From the moment I pulled up, the employee who approached me was rude and abrupt — no greeting, no basic courtesy, just barked instructions to “pop your hood.” I then waited approximately 45 minutes while staff dealt with an issue involving another customer’s vehicle. I was asked to back up to allow someone else to go ahead, which I understood and cooperated with. However, after that vehicle was finished, I was left waiting again while they attempted to let another car that arrived after me go ahead. When I spoke up to clarify that I had been waiting longer, the same employee responded dismissively, told me to “calm down,” and spoke to me as if I were the problem — despite my patience up to that point. He then escalated the situation by asking, “Do you want to get your freaking oil changed or not?” That level of disrespect toward a paying customer is unacceptable. Poor communication, poor organization, and worse customer service. I will not be returning and would not recommend this location to anyone expecting basic professionalism.

iamPhilipTV

★☆☆☆☆

11 months ago

1 ⭐️ only bc I had to. Take 5 should not be the name of the company bc you will wait alot longer than that. Went in on Monday, March 31, 2025 for an oil change to hear something scraping underneath the car and found out that the drop plate screws were not reinstalled after the service. Went back to the Take 5 to let them know. Initially was told that they did not have all the screws and clamps to replace the original parts. When asked if I had to run to the store to purchase the parts myself and return to the Take 5 location to get reimbursed, the employee quickly found a few more screws. He installed what he had, printed out a receipt, and guided me out of the bay. I stopped to check the drop pan before leaving the Take 5 location and saw that a part was still missing, in which the employee never informed us of the part they were not able to replace. When I acknowledged it, they acted surprised when only then was my information taken down and told that someone would contact me to replace the part. All in all a horrible experience and I'm coming to realize what type of place Take 5 is and I advise everyone to go elsewhere for your car services. They broke things and are very negligent and do not hold themselves accountable to make sure their customers are left satisfied. On top of that me, being a VETERAN, you would think I would get the same service I have to this country. Will not be returning to be serviced by any Take 5 locations ever again.

amyrie thomas

★★☆☆☆

2 months ago

I usually have good experiences with Take 5, but this visit was very disappointing. I waited about 25–30 minutes before even being pulled under the covered area, and once I was there, I waited another 20 minutes before anyone assisted me — despite there being two employees present. One employee, a masculine-looking woman with a buzz cut, was very rude and unwelcoming. I was never greeted, and her communication felt abrupt and aggressive. She told me I had a coolant leak and stated she would not be able to do my oil change next time, which was concerning, but the way it was delivered lacked professionalism. She also made a comment along the lines of, “If someone gets here at 7:58, I’ll have them out by 8,” which made me feel like my service was being rushed rather than done carefully. Throughout the process, she seemed more focused on adjusting music in her AirPods than on my vehicle. At one point, she aggressively gestured for me to turn my car on and then immediately moved on to the next customer without explanation. Overall, I did not feel welcomed or valued as a customer. This experience was very different from what I’ve come to expect from Take 5, and unfortunately, it left me feeling disappointed.

matthew lanclos

★★★★★

a month ago

I take both my wife's and my truck here for oil changes and I’m never displeased with the service. Quick and professional with a smile. Love it. Manager Blaze doing a great job.

Matthew Guidry

★★★★★

a month ago

Very professional and nice young men! You could tell they take pride in their work and that’s what I like to see in this type of service work. My car is my livelihood and without it I don’t make money, so thanks for the extra care guys!

MsB0808

★★★★★

a month ago

Excellent service. Knowledgeable technicians. Kiara explained everything they did. Made the experience so easy. Will definitely be back again and telling others they definitely should get their oil servicing done tere.

Drake Abshire

★★★★★

3 months ago

Great experience here. They got all the work done quickly and made recommendations of things that needed attention as well. As someone who doesn’t know much about vehicles I appreciate that par t of the service. Definitely will be back and highly recommend Take 5

Kimberly Gillaspie

★★★★★

5 months ago

This was not only the best oil change experience I've ever had, this was one of the best customer service experiences I've ever had anywhere. We were greeted immediately and given bottles of water. The manager was respectful and explained everything perfectly (not ever pushy). We were offered more water before we left and we were in and out quickly. Highly recommend!

Linda Brame

★★★★★

a month ago

Everyone, Blaze, Bobby, Warren and Braylon worked on my car or took my information was so nice and explained everything they were going to do. Blaze went over it again when he gave me my receipt. I definitely will be going back to this location!!

Brock

★★☆☆☆

4 months ago

In short, the staff was nice, professional and helpful. The service was good, but the experience was tedious and predatory compared to other local places like Jack Gardner's. Also it was way too expensive. It was a full service-like, high quality experience. However, I did not want a 50 minute full service experience. In a rush, I came for a simple oil change, since it was closer to my location than Jack Gardner's. I was immediately serviced with great hospitality but it still took 50 minutes, which was in stark contrast to the "take5" moniker and my expectations. I was repeatedly pestered for additional services to add on to the oil change, and they unnecessarily needed ALL of my personal information. One of the employees made it sound like I was getting a special 25$ off that day if i went with premium oil, making it cheaper than the standard oil price displayed in front of me. I should have suspected there was a catch or some type of deception. When i got my receipt I was charged the full price. Maybe it was just an honest error and I should have asked to get it corrected. either way I dont plan on ever going back as it was twice as expensive as Jack Gardner's.

Akia Williams

★☆☆☆☆

3 months ago

This was my very first time getting an oil change here, Take 5 in general. One of their techs literally dug into my front passenger side tire with some kind of tool. I have the pictures attached. You can see in the pictures that this was no regular road scrap (something that i have done before) someone literally slit my tires at this location! You can see where they dug into the tire where there is a number 55 & 91H. I tried reaching out to the store for a hour straight... someone would pick up the phone & then hang it up. I can tell b/c i could hear a little bit of sound in the back ground. I asked to be transferred to their corporate office from the call center & i was on hold again w/o talking to anyone for an additional 30 mins. I have NO idea who would slash the tires of a complete stranger ... & for what reason... while you're at work might I add! I paid for your services just for me to have to go directly down the street to Southwest Tires to receive their services... i couldn't even make it down the street to pick up my child from daycare. Absurd!

Scott Pierce

★★★★★

a month ago

The entire crew was amazing. Even their trainee who was super attentive. I don’t wish to have to change my oil any more frequent than necessary yet they have amazing customer service. Unexpected in today’s norms. Especially when dealing w your vehicle. Cannot brag on these guys enough.

Amanda

★★★☆☆

a month ago

Have been a customer for several Years, please overall however find some of them pushy, informing in more complex terms instead of basic plain wording, and misleading replacement timing in ratio the mileage to increase their upselling of unwarranted replacements parts- my favorite dramatic performance when showing the oil stick after refill has been completed & the air-fillter- fyi they bend the sides in attempts to dramatize an appearance of “warped” including separateing the filter slices again wild g to poor filtration and thier nonsense with false descriptive information, thing is if observed typically the identification of only one replacement replacement item is marketed excessively and then give “research” type excessive and dramatized “safety” reasons. Especially geared toward women and mothers due to less likelihood of understanding replacement part purpose or appropriate duration of Also this particular employee Was ridiculously and intentionally attempting to confuse me with absurd wording for simple coolant change particular his multiple attempts at intentional avoidance in providing accurate change reason specific for my vehicle and directing my attention to the actual container that houses the coolant instead of the accurate name of the service he was attempting to push and then he changed the air filter even though the manager said it was still hood and even questioned the employee in front of me as to why he charges me and was replacing th current good filter for a brand new one. The locker!! And then pulled up “CarFacts” to inform me of my vehicles completed maintenance. Like I don’t know, seriously- I asked why are you not identifying the general commonly know name “Coolent” the service change correctly, rather insisting I look at the container on the other side of the building and not providing answers to direct questionslikw Mileage for typical change or at what level it currently at in comparison to what it should be for guideline for safety. And didn’t report level until questioned again and manager checked on it, she said “it’s low” and “you just” Said it out loud like called out whatever they say when N item had been checked off or complete back and forth to one another that little dude lied the entire time so unethical and a disappointment,

Tim Rinaldi

★★★☆☆

a month ago

I expected it to be quick, but I was third in my line when I arrived. When it was finally my turn, I timed their work on my car at 27 minutes and 30 seconds. I went on a Sunday afternoon, so it’s possible (likely?) that they had less staff, but it still seems like only getting an oil change should have been quicker. The staff was nice and respectful, which is why I’m giving 3 rather than 2 stars.

Tennera Nicole

★★★★★

2 months ago

Kaidon , Warren, and Blaze are absolutely the sweetest. They were great and patient with me. Kaidon was extremely kind while he explained everything that they were doing. I also appreciated his suggestions of what I should get & what I didn’t need at the time. Also told me when to come back and get other things checked. Definitely will be back…it’s not too far from my job so that is a plus also!!!

Olivia Boudreaux

★★★★★

2 months ago

Had my oil changed here yesterday for the first time and the staff was amazing. There was a wait because of the time of day I chose to go, but they were super fast with the customers ahead of me and during my oil change. The staff is super friendly and accommodating. Bobby helped us during our oil change did a phenomenal job. The manager was amazing as well. You can absolutely tell they do their best. Writing this review in hopes that management over there knows what great staff they have. My husband and I will never go anywhere else from now on! :)