Take 5 Car Wash

Qweterrious Conley

★★★★★

7 months ago

⭐⭐⭐⭐⭐ The people at this car wash were very helpful and professional from start to finish. They made sure I was taken care of and explained everything clearly. Great customer service, and my truck came out looking spotless! I’ll definitely be coming back. Highly recommend!

Jessi Gladden

★☆☆☆☆

4 months ago

Its never working & makes car dirtier + vacuums are either half suction or nothing and they why are the vacuum nozzles so large?! Other locations are much better

Millu Wall

★★★★★

7 months ago

Such a great experience thanks to Raymond. He made everything so easy and welcoming. From helping me choose the right wash to making sure I had access to all the extras like the interior cleaner and vacuum station, he was super helpful. My car looks fantastic, and the customer service made it even better.

Rob Bice

★★★☆☆

2 years ago

Was a member at this car wash when they first opened. They would be open for a week and then closed for a half a day to repair new equipment. Then open for 2 weeks and closed a day etc. Take 5 took over, found a foundation issue and replaced the guts of the place. I took my daughters small car through to see if improvements have been made. I was not impressed. No prewash of the vehicle, many spots still left on the car above drivers window and the roof of her car. I understand the spots on the very back, but not the rest. Their tire shine is lackluster, completely missing 2 tires and only getting half of another (see pictures). What tireshine actually made it on the drivers side was splashed toward the door. Their membership for 2 cars is $60 when we pay 50 at Custer and Virginia. There are no rags to wipe off overspray, the air compressor to blow out the vehicle was still broken from before they took over(north side 3 or 4 slots west of the trash cans). This location is in the perfect spot for 95% of my travel, but I can’t spend good money for a lackluster job provided. Hopefully they will fix some remaining and continued issues. I gave them three stars as it’s possible they could’ve done a better job on a vehicle larger than a Honda Civic.

Jeremiah Minardo

★★★★★

8 years ago

Best car wash so far I have found make sure to bring a couple microfiber towels 2 small one from walmart for .88 cents works vacuums are awesome reach all the way to the trunk. The pay is fully automated which is great $15 a month for unlimited washes upgrade via automated system anytime. Just amazing I finally found a great wash.

Taylor Blanchard

★☆☆☆☆

5 months ago

Worst vacuums in the car wash business and have been for years. As a “member”, can’t even go to this location right down road from home because they’re useless. Save your money or go to a different location. Operator obviously has no care to improve functionality of this location. Take 5 and improve your vacuums

michael smith

★★★☆☆

4 months ago

I purchased the full package. after the was I cleaned the interior and while drying off wet spots I noticed that only half of each tire had armourall applied. I went to the window and asked them to take a look. The manager said been having issues that next time I visited they would include that at no extra charge. Why not just fix it?

Trey Pappas

★★★★★

2 years ago

MY TRUCK FITS! Now I don't have to hand wash it every time. I have a custom truck that is as wide as a dually in the front and rear. Great tunnel wash and good price. This is my new favorite spot.

Vicki Torres

★☆☆☆☆

a month ago

Terrible car wash. I just left after paying 12 bucks for NOTHING! My car is streaked, the air dryers in the wash do nothing to blow the water off, the vacuum cleaners have NO suction at all. They don't provide towels either. I tried to walk in to get a refund and all doors are locked. Absolute waste of money!

Q Ma

★☆☆☆☆

a month ago

Just tried to come do a simple wash of the dirt and ice stains driving through the icy roads in the last two days. The $12 wash did not even get the pre soak washed off. Not to mention the dryer was also not working. I had to wipe those foam off the car. This is very disappointing and would not return or recommend

Jasxciii

★★★★★

6 months ago

I had a great experience at this car wash thanks to Matt at the register. He was friendly, welcoming, and made the whole process quick and easy. It’s always nice to be greeted with a positive attitude, and Matt definitely went above and beyond with his customer service. His professionalism and kindness made my visit so much better—I’ll definitely be coming back!

TheBlond Karma

★★★★★

a month ago

The car wash worked extremely well. Will had amazing customer service, he made the whole process a lot more enjoyable. Very professional and kind, I will gladly return and recommend this place to my family and friends just for his service! Thank you Will!

Eric Downey

★★★★★

a month ago

The team here is amazing. I’m always greeted in a professional but very friendly way and smiles across the board. The facility works great and is amazing clean. Noah came out and talked to me as I was vacuuming my car and had a great conversation. Noah and his team solidified my business as a trustworthy business with great people. Thank you.

Jazmine

★★★★★

a month ago

I had a great experience at this car wash. William was friendly, professional, and efficient from start to finish. My car came out spotless—no streaks, no missed spots, and the interior looked refreshed and well cared for. The process was quick without feeling rushed, and the pricing felt fair for the quality of service. I really appreciated the attention to detail and how smoothly everything ran. I’ll definitely be coming back and would recommend this place to anyone looking for a reliable, high-quality car wash.

Christine Johnson

★☆☆☆☆

Edited 4 months ago

Update: 10/13/2025 This used to be a decent option, but lately, it’s gotten ridiculous for something I actually pay for. They don’t make it easy to cancel, and even when you let them know something’s going wrong, the employees clearly don’t care. This specific location needs serious help. 1. Vacuums rarely work, or barely suction at 20%. 2. One time, a hydraulic line came loose and sprayed fluid all over my car and onto the wash pads. They left it that way for weeks and didn’t bother to clean the pads properly, so hydraulic fluid kept spreading over everything during washes. This caused absolute HAVOC! 3. My windows looked worse after the wash than before. See photo from today, immediately after the wash. 4. At one point, employees were smoking cannabis inside the wash bay. I had my son and his friend in the car at the time, and explaining that smell to a 10-year-old who isn’t even mine was incredibly awkward and inappropriate. I’m not against cannabis personally, but this is completely unprofessional. I doubt the owner would approve. (I haven’t seen this from current employees). 5. Im sure there’s more What used to be a decent car wash experience is now unreliable, messy, and unsafe. I can’t recommend it at all. I’d love to know what number you’re telling people to call? Is this going to take me to the same employees who don’t care? Old review (WAS 5 stars) Great wash but I only use it because i already have bad hail damage. I use it most when it’s 100 outside and my cars being soaking in the sun! Cools it down quick!

ORUEN

★★★★★

2 weeks ago

I cannot say enough good things about Take 5 Car Wash Custer Rd. I’ve been coming to this exact location since they first opened, and it has honestly become the only car wash I trust because the experience is consistently top tier every single time. The customer service here is on another level, and I especially want to recognize Noah for how incredibly professional, kind, and attentive he was from the moment I pulled in. He made me feel genuinely taken care of, explained everything clearly, and went out of his way to make sure I was completely satisfied instead of just rushing me through like most places do. You can tell he actually cares about the customer experience, and that alone makes a huge difference. On top of that, this location is always extremely clean, not just the tunnel and equipment, but the entire property is well kept, organized, and spotless, which really shows how much pride they take in their work. I’ve been loyal to this location even since the construction about two years ago, and despite all of that going on around them, the team never dropped their standards or quality of service. This location truly has everything you need in a car wash, efficiency, quality, friendly people, and a staff that consistently goes above and beyond. Huge thank you to Noah and the entire team for always making this such an easy, reliable, and genuinely great experience.

Kullachart Kosiwakan

★★☆☆☆

2 months ago

I came here on my day off — which I only get once a week — and I also pay monthly for a membership. Unfortunately, the experience was disappointing. I use to met the location manager he was great in term of taking care of the customer but when we talk about the facilities provided it’s nightmare. The vacuum stations were not ready for service, and when I asked for help, the staff seemed unbothered and uninterested in resolving the issue. On top of that, the vacuum hoses were clogged with debris and clearly hadn’t been cleaned or maintained for some time. Paying for a membership should at least guarantee that basic equipment is working and properly maintained. This visit felt like a waste of my limited free time. If this continues, I will seriously consider canceling my membership.