Take 5 Car Wash

Crystal Giron

★★★★★

4 months ago

Looked online to checkout their prices for a single wash and it showed that it was $10, coming in person it was $13. I mentioned the difference and the guy was very nice and provided me with a free wash. Thank you!

Godansi Bimenyimana

★★★★★

3 months ago

First time writing a review for a car wash spot and that’s because Micah was that exceptional! He was both very professional and understanding.

Nicole Mutch

★★★★★

5 months ago

Great car wash - don’t go anywhere else!

C P (Fozy Bear)

★★★★★

6 months ago

This is not the closest car wash to my home but it’s my preferred as I always leave clean. The free vacuums have excellent suction and the area is kept clean and well maintained. The gentleman who work here are always friendly as well. One note don’t forget your wallet like I did 🫣 no google/Apple Pay just yet.

wilfredo castillo

★★★★★

9 months ago

This was my first time at Take 5 Car Wash in Castle Rock, and I was really impressed! The whole process ran smoothly from start to finish. The staff was incredibly helpful and attentive—they made sure I understood everything and were quick to assist with a friendly attitude. It’s clear they care about customer service. Definitely a great experience, and I’ll be coming back for future washes! Highly recommend.

K DeWaters

★★☆☆☆

a year ago

Day one of my car wash membership and this place is failing in multiple areas!!! Nobody outside helping customers through their purchases meant that one of the three lines was not moving like the other two (which also means super long wait and long lines of traffic). Inside the car wash, the guy with the beat up soap brush is inconsistent and not performing any benefit …by simply splashing soapy water inconsistently across random areas? The large overhead roller that is supposed to be moving/rolling if fact was not spinning (at all) and dragged across my hood, roof, back of vehicle. Then, the vacuum unit i entered was missing the actual stick (on both sides) so when you pull the hose, it’s truly an open hose and useless to try and use as a vacuum and no surprise, there were no towels in sight (zero towels) available to dry windows and mirrors? When i asked the only employee in sight, he said they were understaffed and rather going to get more towels, was more engaged with pulling small bags of trash from giant trash collectors. Clearly not the priority when there were 12 other people looking/waiting for towels?!! Poorly run business. Spend your money elsewhere, this place does not care about providing a good service! This place used to be good when first opened, but no more.

Shawn Marin

★☆☆☆☆

6 years ago

Bought the Ultimate for $15. Car looked TERRIBLE! They ran it through again and it looked only slightly better. See pics, they do not do it justice. Still looks terrible. You can see the brush marks in the dirt. Soap left on mirrors, front windows and liftgate. They will not return calls for a refund. Bad business. Go up the street to the touch less wash. Car looks great after the 3rd wash there!

Alexandra Cullers

★★★★★

2 months ago

Marco Berryman helped me with coming to the car wash, he was the best! Got us signed up for everything, super nice and caring guy. I recommend! :)

Lilliana Martinez

★★★★★

a month ago

Great car wash and even better service. Ernesto was incredibly kind and helpful—huge shoutout to him for making the experience so positive :)

Lauren Lambert

★★★★★

4 months ago

Really impressed with this car wash! The staff was very friendly, the process was quick, and my car came out looking clean and shiny. Great service at a fair price, I’ll definitely be back!

Kailie VC

★☆☆☆☆

4 months ago

Went through and the guy who tells u like where to line your car like wasn’t paying attention for shit. My boyfriend’s car hit the railing. He was putting thumbs up as if everything was okay. Like huh? Immediately after he wiped down the car he like put down the stick and it went back and hit his car and drug against it. When we told him something he just sat there and acted mute. Horrible customer service. He could’ve apologized or like acknowledged it at the very least and just acted like he didn’t hear anything like I don’t know. It was just a crazy experience to have w someone who was a fully grown adult, but idk maybe that’s just me.

Gary Dong

★☆☆☆☆

a month ago

I purchased their car wash program last winter and canceled it in the summer. I bought the same program again this winter (last October), but their system sent me my old code, so I wasn’t able to use it. I’ve contacted their customer service many times, but the issue still hasn’t been resolved.

HEATHER REILLY

★☆☆☆☆

3 months ago

If I could give a negative 10+ I would. I purchased a one month unlimited, NOT monthly and have been getting charged multiple charges a month for several months even though it was cancelled and refunds ($600) requested. There is no customer service to speak of, no one to actually talk to. They are the masters of the runaround. Do not support this company, they SUCK!

Anthony Hernandez

★☆☆☆☆

a year ago

Been a customer of Take 5 for years even before they took over this car wash when it was owned by Car Wash USA. Recently the service has been horrible. Long wait lines, car accidents inside the car wash tunnel do to young staff who don’t car lining the cars up a foot apart. And then closing at odd hours for no reason. I will be canceling my membership here today and taking business elsewhere where I don’t have to worry about wasting my time or having my car crashed into for incompetent staff. In the photos you will see a 3 car accident that happened in the tunnel. A closed car wash at 430pm and someone in the gutter in the middle of the day for no reason.

Jonathan Lee

★☆☆☆☆

Edited 4 months ago

This place means well, but it’s 50/50 if they’re open during the middle of the day, as they’re constantly down for maintenance. We’ve done an annual pass for years but will likely look elsewhere given how inconsistently this place is operational. Sorry guys. October 10th update …. Closed for maintenance, again. Nov 3 closed again middle of day

Barton Drummond

★☆☆☆☆

7 months ago

This was my first time using this car wash and for 27.00 I at least expected a clean car. The first time through, the entire car wash was off. So the machine just dragged me and my car and 3 others through, I pulled around again, thinking maybe they were just having an issue and they let me go through again. The second time, most things worked except the horizontal bushes. I was told this is normal…. Yet my front bumper, hood, roof and rear were all still dirty. The soap inside the wash was not pleasant to smell either. My wheels were half cleaned and there was no tire shine as advertised. The vacuums work good, but the proved microfiber cloths are dirty and stink. It’s kind of gross. The provided interior spray says citrus scent, but I’m pretty sure it was just water and left my interior smelling bad. So now I’m left with a still dirty vehicle, and ripped off of 27.00. I would not recommend this car wash, I’ve had better experiences elsewhere.

Daniel Henney

★☆☆☆☆

2 months ago

I went through this car wash and came out with a spiderweb crack across my rear driver-side window, with the glass literally separating around the edges. I immediately reported the damage and filed a claim with management. After their “internal review,” they conveniently decided the window was already damaged before I entered—even though I had no prior damage and no knowledge of any issue. They refuse to pay for the damage, and to make it worse, they also refuse to share the photos or footage they claim prove pre-existing damage unless I take legal action against them. This is an unacceptable way to handle damage they caused. Zero accountability, zero transparency. Absolutely garbage customer service.