Motospa Car Wash, Detail, & Mobil 1Lube Center

Vicki Swann

★☆☆☆☆

2 years ago

I used MotoSpa in Castle Rock,Co for detail service to my vehicle. Upon completion of the detail, none of the individual’s working on my vehicle informed my that a dinner plate size crack had happened to my vehicle. I noticed it after the keys had been handed to me stating my vehicle was completed. I asked for the manager and conversations started for their obligation to replace my windshield. Back and forth conversations of delays ensued, from not wanting to file a claim on their insurance, not wanting to replace the windshield with OEM equipment to even wanting to just pay straight cash for me to get the replacement done myself. Due to the unsafe driving condition of my windshield and multiple delays I decided to go through my military insurance and get the replacement done myself and let the military insurance work it out with them for responsibility. Unfortunately, this is not a reputable business that owned up to their acknowledged damage. Patrons beware. I would have used a No star rating had that been an option.

Angela

★★★★★

Edited 5 years ago

Quick and convenient to keep our cars clean inside and out! Sign up for their monthly program, it's a great deal! Also, remember to tip the worker's for always doing a wonderful job!

Jack Mason

★★★★★

4 years ago

I’ve had cars detailed before and the work was only OK. At this establishment the intake fellow assured me that my 2014 Mazda CX-5 would be like new. My goodness it actually looked inside, outside and in the engine compartment like a new car. It was detailed in August of 2021. The attached photo is from November 28th. I’ve washed it twice since the detail and it still looks great.

Google User

★☆☆☆☆

Edited 7 months ago

I had an 8.00 appt for a exterior detail. They did not get me in till 12.30. Called me 2 hrs later and said the vehicle is done. For 350.00 dollars I thought it would be a lot better. Told me the oxidation would be gone.NOPE STILL ON MY HOOD!!! I will never be back to establishment...buyer beware.

brittney townsend

★☆☆☆☆

6 years ago

I took my car here tonight and paid 40 for the premium wash. I had everything out of my car including car seats to ensure things were cleaned. They did not clean anything, really just sprayed water in the car and left everything a soaking mess. I would not recommend this place.

Christopher Ortiz

★★★★★

4 months ago

Love this place. Walked in for an oil change and a wash. Waited less than 45 minutes for everything to be finished. Oil change came with 4 FREE washes!

Sarah Schmid

★★★★☆

4 years ago

Motospa did a great job detailing. I will definitely come back! The only reasons I didn't give 5 stars was because their was unnecessary confusion when I dropped of my car despite having an appointment and my weather tech mats being excessively oily such that they were slippery.

Robert Martinez

★★★★★

7 years ago

I have been going here for years and love this place. I have 6 cars and every time I take them here they are clean when I get them back. The women and men who dry the cars do a fantastic job!!!! Looks like my car gets detailed every time a get them done.

Andrea Allen

★☆☆☆☆

2 years ago

I paid $50.00 for the "Inside Out Premium Package" And wish I would have looked closer at my car before driving home. There were streaks everywhere (like a smeared dirty cloth) and the places that weren't smeared were full of micro-fiber lint. It was COVERING the inside and outside of all my windows. They did a really half way vacuuming job, (didn't move seats at all) and I'm not sure if they even touched my center console. It was filthy, along with my doors. They carelessly sprayed protectant on the tires, and left spray marks all over. I should have taken more pictures, but was ticked off, and decided to re-do it all myself. I did call the manager and he offered to have them re-do the car, but I was scared of making it worse. Sadly, I won't be back. What a WASTE of $50.00

Dallin Andrus

★☆☆☆☆

5 years ago

This place has really gone downhill! I have been going to this place for 2 years now but the last couple times I've gone it's been horrible. Today I took two of my vehicles there and paid to get just the interiors cleaned.($30 per car.) Now I understand this isn't a full blown detail job so I shouldn't expect such but when they don't even clean up or wipe down the simplest of areas, it's pretty frustrating. I sent one of the cars back for a second cleaning after noticing it was done poorly the first time and they literally didn't do anything I pointed out to get corrected. I would've sent the car back for a third "cleaning" but didn't want to embarrass my wife so we just left. Definitely won't be returning.

avinash kittu

★☆☆☆☆

a year ago

Worst service. I have opted for premium service and its my first visit and this will be my last visit to this place. It was supposed to be deep cleaning but I don’t see any deep cleaning done on my car. Waste of money…

Humphrey Vives

★★★★★

5 years ago

Motospa Car Wash in Castle Rock is a fabulous facility to go to if you want professional car washing, detailing and oil/lube service to your vehicle. The staff is highly professional and courteous, the facility is well kept, and the in and out time is pretty expedient. Also, if you get a lube service, you are given a receipt for four free car washes. How awesome is that. Personally, I have had no bad experiences compared to others who gave bad or mediocre reviews. I encourage others to come here for great service.

Zachary Pepin

★★★★★

2 years ago

I did the full day detail service and couldn't be happier. I didn't even realize they clean the glove box and trunk areas under the mats so I missed clearing it out. They put it all nicely into a bag for me. I didn't even remember the full color of my leather until setting it. I literally opened the door and said wow! It is a lot of money but it was well worth it. Already scheduled our other car too get done as well as we're so pleased.

Searching 4 Adventure

★☆☆☆☆

2 months ago

I am one of the unlucky ones to have had my car seriously damaged while going through their automatic car wash. I just canceled my membership because I am certain there is not way to prove this place was the cause of the damage. I have a baja rack roof rack and the other week the auto wash stalled out. I didn't think it caused damage until days later when I noticed strange dents on both sides of my rear quarter panels and paint scratched down to the metal.

Rob Lopez

★☆☆☆☆

5 months ago

Got an oil change and they spilled oil all over my engine bay and even on the paint. Then their car wash took a chunk out of my rims and chewed up my tire. The wash clearly isn’t made for modern wheels — don’t risk it, don’t go here, it’s not worth it.

Jessica Moccio

★★★☆☆

Edited a week ago

Update: I brought my car back in regarding the damp smell and Jason was very accommodating and re-shampood the interior. I gave them 3 stars because the entire staff was friendly and the car is very clean...just not dry. I had a full detail and my expectation was that I'd be given a dry vehicle. I had a 9:30 am appointment, when I picked my car up at 5:30, it still wasn't dry. They told me to leave the windows cracked for the evening and a little the next morning and so I did. The next morning, the seats were still uncomfortably wet. Now, two days later I still can't roll my windows up or they fog up because of the humidity in my car and my car smells damp.

Big Red!

★☆☆☆☆

a month ago

This was my first visit, and I was genuinely looking forward to having my vehicle cleaned inside and out. I chose the Inside-Out Premium option expecting a high-quality experience. Unfortunately, that was not the case. As I pulled into the car wash, the conveyor had difficulty grabbing my tire and repeatedly jolted my vehicle. My car was in neutral, my foot was off the pedals, and my hands were off the wheel, yet the attendants were yelling instructions without clearly explaining how to correct the issue. After pulling forward slightly, the track finally caught my wheels. The wash itself was underwhelming. For a $50 service, I expected a much higher level of care and attention to detail. After the detailing was completed, there were visible white watermarks left all over the exterior. The interior was not wiped down thoroughly, and there was a strong, unpleasant musky laundry smell. Overall, the experience did not meet my expectations, especially for a premium service.