Sunset Auto Spa

Richard Arnett

★★★☆☆

a year ago

It's just ok. Give it a B+. Most of the time I'm satisfied with the normal wash they do, but it's never perfect. I would come back, but I keep my eye out for something better. My biggest sore spot is they tried many times to charge an SUV charge... for my Mini Cooper. I don't know what world a Mini is an SUV. But that just really leaves a bad taste in my mouth, and unfortunately many car washes I've noticed are trying to do this now. Guess these car washes are taking a note from all the restaurants trying to charge "health fees" on menus. I can't imagine how many people they do this do daily that don't notice. So check your ticket before you pay here.

Diane Kang

★★☆☆☆

a year ago

I think the poor & slow service is mostly due to being understaffed or just too busy - which not necessarily anyone’s fault! Just would not recommend coming here if all you need is a quick and simple exterior wash that you can easily do in minutes elsewhere that has a drive-thru wash. Doesn’t make sense to pay MORE to wait longer to do the same exact thing. This last time I had to leave the place without the wash I paid for bc i sat in my car for an hour waiting for the car in front of me to be vacuumed (nobody was working on it for 20 min straight lol). I didnt even ask for a refund, i actually asked what i should do with my receipt and he interrupts me to say “NO REFUND IT’S NOT OUR FAULT YOU DON’T WANT TO WAIT 😡” i didn’t think it was my fault that i didn’t know it would take an hour to still wait in line to drive my own car through an automatic wash 😭 but live and learn! The other workers were nice lol

James Ren

★★★★★

6 years ago

Early bird special for $17.99 is the way to go! I love that they do a hand wash here versus machine wash as it results in a cleaner car.

Nigel Abrasaldo

★☆☆☆☆

11 months ago

Spent $51 for a work that's so mediocre. I would have done a better job for $15 on self service car wash stall. Not coming back here and won't recommend it either.

Brian Walker

★★★★★

3 years ago

One of the best car washes I ever had they did a fantastic job I will definitely go back there again

Jeanne-Marie Joubert

★★★★★

4 months ago

Very friendly and good service! The inside of the car looked so new!

andrew martinez

★★★★★

5 years ago

The.guys here are the best at what they do. My wife's car and my truck always go in dirty and come out spick and span clean. Thanks guys we appreciate your hard work.

bt2rock photography

★★★★★

4 years ago

The best !!!! It was a bit busy but I can see why, They do an excellent job. I’m for out of town, but anytime I’m coming to LA, I’ll definitely take my car to Sunset Auto Spa again

Erik Trujillo

★☆☆☆☆

8 years ago

Took my new 2016 Ford mustang to get it wash and ended up with a pretty noticeable scratch. I spoke to the manger and he told me that I must of put something on top to get it scratch. Which didn't make sense. I asked him to give me the number of his boss and he told me that there wasn't anyone. He told me that the car wash was run by a company. He did provided a complain sheet that I did fill out but I dont think anything will be done about it. This might have just been an isolated incident but I know that will never go to sunset auto Spa again. If you decided to go I suggest you inspect your car with them. Then inspect again after everything is completed.

Maria Im

★☆☆☆☆

4 years ago

Terrible Service, I went and got a full package I was hoping they would pay close attention to the details. I was wrong the car was left dusty from inside and what a terrible job with the polishe everything was half way done . Never going back again..

Annette Ramirez

★★☆☆☆

6 years ago

Ok place. They don't do a great job, but if you're looking for a quick wash, they're okay. Don't bother paying for upgrades. I got upgrades and the interior was cleaned well, other than the inside of the front windshield that was left with a streaky residue making it hard to see in the sun. The exterior was not done well at all. I asked them to wipe dirt off in several places and decided to just take her home and touch her up myself. Not what I should be doing after paying for a "Platinum" job. 🤔😒 I take care of my car and she's easy to maintain so it shouldn't have been that hard.

Nick Copeli

★☆☆☆☆

Edited 5 years ago

Paid for one of their 65 dollar inside and outside handwash cleans. Although they did well on the inside, they brutalized the exterior, missing a lot of spots on the edges of the windows, the top, and managed to scratch up the engine hood and popped out a right side fender panel. When i approached them about it, they were very quick to point fingers at one another about who to talk to and totally unconcerned about what just happened. Wasnt worth it, they dont own their work or their customers. 10/2020 Update: decided to give them another shot given proximity to me - extremely disappointing again. Don't do a good job inside or out. Don't get fooled into any upgrades, the work is the same. Can't believe these guys are still around. All they have is a good location.

Sarah Bae

★★★★★

3 months ago

My husband got a car wash here and it was a brand new car. Staff were super attentive and friendly too. Will be back!!

Daniel Cano

★★★★★

5 months ago

Friendly. Professional. Meticulous attention to details. The last time I visited had been years ago. And now, big shout out to all LEOS, the area is night and day difference. Sunset auto spa, great job on my truck.

Nasra Bahit

★☆☆☆☆

4 months ago

They did a horrible job with my car, $55 and the tires, mats and my truck were left untouched, even vacuuming wasn’t done properly….upon asking they tell me I have to pay more to get those cleaned. I would not recommend this place 0/10. And to make it worse, they cratched my husbands car and the manager refused to take accountability. Said his men wouldn’t do that!🚮🚮

Real Talk

★☆☆☆☆

2 years ago

I took my Jeep to this location. I told the guy in charge that who cleaned the interior of my car didn’t do a good job. Carpets weren’t properly vacuumed. My dashboard was dirty. I paid for the platinum package since it include interior dressing. When I told the guy to redo it he got mad. When I get the car back lights on my dashboard turned on indicating (driver seatbelt unbuckled and service airbag system) and it wasn’t there before I got the car wash. Please stay away from this place. Avoid the headaches.

Raquel Diego

★☆☆☆☆

a year ago

I have been going to this car wash for a few years. It used to be amazing. But now the last 2 times I’ve gone, they didn’t clean my trunk. Today I went and I asked the guy if they could please clean the trunk too. As I walked away I saw they started on the trunk so I was happy. After they were done I drove off and went grocery shopping. As I was going to put my groceries in the trunk I saw that they didn’t put the trunk mats back the way they’re supposed to be. They put the bottom on top of the top mat. When I moved the mat I saw that the huge dirty stain I had on my top mat was still there! So not only did they NOT clean it, but they took the time and energy to HIDE it! It’s one thing not cleaning a spot, but to take the extra time to deliberately hide it in order to not clean it is EVIL! $50 for the supposed platinum service. Only for them to do 80% of the car?! They didn’t use to be like this! That place used to leave every inch clean and vacuumed to perfection! I am NEVER going back there! For anyone who is still going to go here, make sure you double check their work!!!