Google Reviews
Alex Zajeski
★★★★★
9 years ago
I normally detail my own car but need to take it somewhere in the winter months. I'm impressed, they did a great job overall better than most places. I also ran into an issue on my first visit there with my keys but they were extremely professional in how they fixed the situation along with good communication/customer service. I'd go back.
Kevin A
★★★★★
4 years ago
Great service. Got the full package car wash. I usually would clean my own car because I have very big tires I can't go to a regular wash. Someone referred me to sudsational and they done a fantastic job from hood to trunk. Inside wiped down pretty nice and windows crystal clear.
Jose Tanhueco
★★★★★
a year ago
I did the interior detail for our family vehicle and they did a great job. They went well above my expectations. I highly recommend their services.
Frank Sibs
★★★★★
a year ago
I have an oversized construction van so I can't go through a typical Car Wash and I went there and they took great care of us for a fair price. I will be back with my entire fleet
Chris Hargreaves
★★★★★
a year ago
I've been taking our cars here for an incredibly professional and thorough cleaning for several years. Best cleaning inside and out I've ever experienced. Awesome team that cares for cars and their customers.
Felipe Ruiz
★★★★★
Edited 10 months ago
Quick and amazing job every single time. The consistency of their work blows me away as I’ve never had an issue with them and I have been using their service consistently for over a year.
Adam Furmanski
★
☆☆☆☆
3 years ago
When I came to pick up my car I couldn’t start it because the battery was discharge they give me a jump and when I get home I find out my stereo is not working . They flooded my car
Mike Murphy
★★★
☆☆
a year ago
I waited in line for 50 mins for a car wash and had to leave for my next appt. I think there 8 cars in front of me and there were still 3 more in the garage ahead of me. I just can’t wait in line 10 mins per car. I’m sure they probably do good work though. I did also see them using a pressure washer on the engine for a car they appeared to be detailing. I’m not sure that’s a good idea, and I would not pressure wash my engine bay.
Bruce Gargano
★★★★★
9 months ago
I brought my black Cadillac CT 6 to Sudssational spa in Downers Grove. I was referred to them by Heritage Cadillac in Lombard. They said that said sectional spa does excellent work. I take my car to get the car washes done with the ceramic car washes and overtime. It develops some scratches. The paint was starting to get a little dull. I took the car to sensational spa and spoke with a man named Salvatore. I told him what a beautiful job they did the car actually glistens no more scratches. The interior the dashboard the mats the leather I don’t know what they use but the entire car looks like it’s brand new. This car could be put back on a showroom floor and I’m serious about it. My Next-door neighbor came out and looked at my car, he really raved about the job and now he’s gonna bring his car over there. He’s been looking for a place for a long time, I’m very impressed satisfied I will definitely come back here again. The next time my car needs to be done. Bruce.BCAD
Zura Targamadze
★
☆☆☆☆
9 months ago
I took my car in for an exterior hand wash and was really disappointed with the results. There was still visible dirt on the lower panels and around the wheels, and water spots were left all over the car. For a hand wash, I expected much more attention to detail. Definitely not worth the price. I won’t be coming back.
Rex Reyes
★★★★★
2 months ago
Unfortunately didn’t have time to bring my car through, I was behind a car that looked like it was a shop car or something like that, they saw me leaving and offered to have me go in front of that car to get in quicker, just for that kindness I’ll be back for sure.
Thaddeus Harris
★★★★★
Edited 11 months ago
If you want ur Car clean and Detailed come to Sudsational Spa Hand Carwash in Downers Grove, IL!!!! They do a GREAT JOB ON TAKING CARE OF THERE CUSTOMERS!!!! The owner is the BEST!!! The employees pay attention to detail when it comes to service!!!!! Give them a try u want be disappointed!!!! I don’t take any of my cars through no drive thru!!!! The BEST CARWASH IS A HAND 🖐🏾 CARWASH!!!
Michael Agruss
★★★★★
5 months ago
Sudsational's hand car wash is incredible. I got a full-serivce wash on my mid-size SUV at the Downers Grove location. The attention to detail is nothing like I've seen in the western suburbs. My car looks great, inside and out. Pete, Sal, and Jairo were friendly and offered me great suggestions on how to keep my SUV looking like new. I 100% recommend Sudsational Hand Car Wash in Downers Grove!
Nathan Landberg
★★★★★
3 months ago
They did an amazing job for a very fair price. Super happy with the results my leather seats. Look brand new.
Papa T
★★★★★
a year ago
I LOVE A GOOD HAND CARWASH SPOT!!! The owner makes sure ur car is spotless before you leave!!!! I do recommend this Carwash if u are in the area!!!!
Toshia Waller
★★
☆☆☆
a year ago
This was my first time here. I told them that (thinking first impression is everything). I was so excited only to be disappointed. I paid $35 for interior and exterior. They did not wipe off the dash or the door jams. They also left a puddle of water in the cup holders. The sun was shining too bright, so I was unable to get clear pics. I feel ripped off 😪 I don't think I'll be returning.
J Shan
★
☆☆☆☆
a year ago
I've used this detailing shop a few times in the past 10 years and the owner has always been nice. I've had a couple small dings removed in the past, they did a good job. I've had my car hand buffed and washed a few years before Covid, they did a great job. Went there recently and asked if they could remove a little clear over spray around the edges of my headlights. "No problem, we can do it, anything else you need"? Well I just drove 45 miles so why not buff and wax the car it if you have time. Mind you the paint and shine were fine, it just hadn't been waxed since Covid. They finished and I did a quick check around and pointed out a couple blemishes I saw around the front hood...they wiped at it and I left. It was sunny out and other than the hood I didn't notice much. Drove to the grocers on the way home and looked a little closer in the parking lot. Upon close inspection there were swirl marks and scorched discoloration in the clear coat on both sides where you could clearly see the imprint of the buffer as if the pad was too old, dirty or it was held too long in place marring my clear coat. I ran my hand across the blemishes and it was smooth and in the clear coat on both sides of my car. I understand black cars can be hard to buff, but if you are a professional detailer that should not have happened, AND on both sides of my car. Like I said it wasn't the first time I used their service. I also told them outside only and the few items I had under my driver and passenger seats were thrown on my backseat and my clean floor mats in the back were now wet. I paid $175 for a sloppy service that now I have to find and pay someone else to correct. I understand there's turnover at car washes and people come and go, but the guy that buffed my car should not be using a machine on anyone's car and I even tipped him $10. I don't like leaving negative reviews, but for the last week when I look at my car it ticks me off. It's only been out of the garage 2X in the past week because I have to find someone to correct it. I won't be back.
Daylin Ayala
★★★★★
5 months ago
Just got a full-service wash at Sudsational Hand Car Wash in Downers Grove, and my car looks amazing. Big thanks to Pete, Sal, and Jairo for their hard work—super friendly and professional. I highly recommend this place if you're looking for a top-quality hand wash!
Chris Banks
★★★★★
3 weeks ago
First time stopping in for a hand wash - I was immediately greeted by Saul who delivered excellent service while presenting a comfortable experience even during what was clearly one of their busiest days - 5 stars
Arvin Sarathy
★★★
☆☆
5 months ago
Let me start by saying I think this wash is ok depending on what kind of car you have. If you have a high end luxury vehicle I’d recommend trying another shop. They do hand wash the car, but the mitts, towels, and water are reused from car to car. It is a line of cars so they do one after another spending roughly 10 min/car on exterior and another 10-15/min on interior. For me particularly I didn’t appreciate the reuse of cleaning supplies and I felt they were rough with the vehicle when drying and wiping the exterior. The interior honestly looked less clean than when the car came in, and had new smudges and wet spots of either water or their interior cleaning products. The exterior by the time I got home had what I believe to be splattered tire shine ALL across both sides of the vehicle that I wasn’t able to get off with just a damp microfiber. Ended up having to get the car washed again the next day because I was worried about the splatter staining. Again, it is a hand wash and they do that, I would ask for no car tire shine or minimal tire shine, and if you are worried about swirls or anything with the way they dry and wipe down the car I don’t think you are going to be safe from that. Better than an automatic wash with spinning brushes? I’d say yes. Close to as good as a typical 2 bucket hand wash with a clean mitt and clean drying towels/microfibers? Definitely not. If you have a high end luxury or exotic vehicle I’d go somewhere else.
