Splash Car Wash

Stuart MD

★★★★★

10 months ago

I wanted to take a moment to share how incredibly impressed I am with the level of service at the Splash Car Wash I frequent. This location has become my go-to for all of my vehicles—whether it’s my BMW or my matte-finished SUV, I always leave with my car looking its absolute best. I’ve tried other car washes in the area, and none come close to the attention to detail and care your team provides. The staff is always thorough and professional, and I truly appreciate how consistent the quality of service is with every visit. The managers, in particular, are phenomenal—friendly, knowledgeable, and always willing to answer any questions I have. Thanks to your team’s dedication, my cars are not only clean but well-maintained in appearance, and that means a lot to me. Please extend my gratitude to the team at my local Splash—they’re doing an exceptional job and consistently go above and beyond.

Andre Cook

★★★★★

a year ago

The Best‼️ Always a quality car wash… operation seamless and superb customer service… they know my cars, my expectations and have never once disappointed… and their detailing services are SUPER EXCELLENT… if you haven’t used them, what you waiting for⁉️

Matthew Howes

★☆☆☆☆

11 months ago

Wish I could give zero stars - they scratched the shit out of my new car. $50 for “the works” now I have to find a reputable detailer and pay a lot to get this fixed. Do not go here - do not waste your money.

Jennifer Saunders

★☆☆☆☆

Edited 3 years ago

I went for an express detail and when I got the car back the mirrors weren't done, the wheels weren't done, there were leaves and debris in where the wipers are and in door jams were dirty. I called to talk to the manager and told him that i just paid $145 for a detail and the car isn't anywhere near what I expected for what I paid. He said come back he will go over it with the detailers. When I got there it was just a bunch of excuses. Save your money and go elsewhere if you want your car detailed!!! UPDATE: I spoke with Jose their regional manager who contacted me after I made this post. He had one of this employees hand deliver a free five star certificate to me yesterday and assured me when I come in and have it done that he will oversee the entire process.

Jeremy Rivera

★☆☆☆☆

a year ago

HORRIBLE to go and pay what they call their Top Tier for soap and water and air dry. Place wasn’t busy as expected to go in the afternoon with kids in school and people back to work and 5 people working on your car not worth the money that they charge

Andre Glasnovic

★★★★★

a month ago

I got interior detailing and wasn't sure what to expect but these guys really exceeded my expectations and cleaned all elements to perfection. Highly recommended

Anna N

★☆☆☆☆

10 months ago

Paid $35 for this — the worst car wash I’ve ever had. Do yourself a favor and avoid this place!

Lina Duque

★☆☆☆☆

a year ago

Terrible job for a $40+ “full service with mats”. The interior and exterior are still dirty. Not sure how it’s possible, but the hood still has bird poop and the dashboard is still dusty. Awful job, I’d never go back.

Christina S

★☆☆☆☆

8 months ago

Absolutely terrible cleaning service. I paid $40 for a car wash and cleaning and there is still dirt and dust on the inside of my car. It was a complete waste of money. Safe to say that I will not be going back here again.

Leonardo Flores

★☆☆☆☆

5 months ago

I had a bad experience at this car wash. It was the first—and last—time I went there to get my car washed. I chose the service, which cost almost $45, and they handed it back to me with a dirty interior. When I complained that they hadn't vacuumed or cleaned the car mats properly, they told me that for better cleaning next time, I should subscribe to their monthly program. That was incredible! It makes no sense that I paid a subscription if I'm asking for something as basic as vacuuming and washing the mats. They just do the job and give the impression that many of their customers don't receive the service they offer and leave feeling deceived. Terrible service. Last time, I don't recommend them.

David

★☆☆☆☆

Edited 10 months ago

I just left the car wash after waiting in line for 20-30 minutes and paid for highest package with tire shine and wax. The inside of my car was not cleaned properly , tires never shined . I paid 50 dollars and my car is not clean what’s going on splash?! Higher prices worse quality?

Naser Hassan

★★★★★

Edited 7 months ago

Thank you very much for all the team and customer service . Jorge takes care of my care and he always recommends the best service for my car please if your car needs more then a wash ask for help thank you splash .

Himup

★☆☆☆☆

3 months ago

I got the most expensive option, and got in the car as I left it. He has the audacity to tell me vacuum is only the interior and not the door pockets. And the dash was not even wiped properly , What the hell am I paying for? This is absolute rip off would not recommend.

brad welch

★★★★★

a month ago

Fast, polite, and used clean towels to dry. I know that may sound silly but I've been too several splash locations where that does not happen. I would gladly come back often!

PE P

★☆☆☆☆

a year ago

I have to say I never leave reviews this is probably the first time I've done this. I am not interested in negatively impacting a business but I couldn't let this one go. I've gone to Splash Car Wash in Stamford about 2x a month and ever 2 months or so I spend about $80 to get the interior cleaned thoroughly. Let's be honest Splash is probably the most expensive car wash I've ever been too but it is the most convenient. That is perhaps the biggest reason I go, and also they used to do a decent job when I wanted extra and purchase the super interior. On 10/9 I went paid the additional $ in addition to the wash and purchased the super interior which usually goes for $39. Please note the pictures below. For almost $40 they vacuum the carpets, dash/console and blow air. But the super interior does not include actually cleaning the interior. Wow what a surprise. I wish I kept the receipt but I lost it. As far as I'm concerned when you call something a super interior clean and charge $40 you should actually clean the interior!!! I guess I will find a new car wash and save some money in the process.

Jon Behar

★☆☆☆☆

a year ago

I read the reviews and gave splash a shot! Even considered a monthly package. Unfortunately, less than pleasant experience here. Paid for an almost $40 wash and left with a half washed car. Outside 5/10 (wasn’t really dirty but had some small bugs and finger prints) Inside 3/10- they didn’t really vacuum and left dirty rubber mats. I know it’s not a detail but if I shook out the mats, they would have been cleaner. Windows- 2/10- not sure how they managed to miss a whole window but they did. I kindly asked the person who checks the receipts if they vacuumed and he said “yes but lightly, let me wipe it down for you”. That’s fine and I appreciate it, but it doesn’t clean what was missed. Back to searching for a better car wash! 8/14 update: I am glad Splash replied here, the email address isn’t valid anymore and the phone number is a call serivce who hardly speaks English.

Holly Robinson

★☆☆☆☆

3 weeks ago

I drove 20 minutes out of the way for r a quick wash as Splash. The line was out to the road . After a long wait I told the guy I just wanted the basic $17 rinse. I was told the cheapest option was $49.99 and if I wanted the basic I had to come between 6 and 8pm. A precious hour of my day off wasted. I used to be a member at Splash. Big ripoff