Google Reviews
Jade 'TheSpade' Ealy
★★★★★
2 years ago
Automatic car washes are never perfect. They are universal, so everything can fit. It's going to be some suds here or there, a wet spot etc but the point is the convenience: you get to vacuum for free, never get out of your car for the wash, you have several locations in the area, some have air sprays, some have rug cleaners... you can do extra tire shine afterward or ask them to do it. The staff is great. No legitimate complaints here. I'd recommended. Way better than Tidal Wave, btw... WAY better.
Lynn Scott
★★★★★
5 months ago
Diego helped us get our car nice and clean!!! I felt so welcomed and appreciated for my purchase here.
Macy Lyon (MadEyeMacy)
★
☆☆☆☆
6 months ago
Sparkle Express on Edgefield Rd. was a disappointing and uncomfortable experience. I wasn’t able to pay with cash, and they refused to honor my free car wash coupon—even though it had no expiration and hadn’t been redeemed yet. I ended up paying $11 for the basic wash, hoping at least that part would go smoothly. When I went to vacuum my car, the vacuum head kept falling off, and the one on the other side didn’t even work. While I was cleaning the inside, a man on a motorcycle stopped behind my car and asked if I had any change so he could get food. As a woman alone with a baby, this made me feel really uneasy and unsafe. Between the malfunctioning equipment, the rigid policies, and that unsettling encounter, this place felt sketchy and poorly managed. I wouldn’t recommend it.
Sahara Desert
★★★★★
Edited 6 months ago
Every worker you have is very kind! Today I had the pleasure of being offered this survey by Josh. The gentleman with curly hair who always works evenings is always very nice and a very good worker. Everyone who works is always great at doing the job fast and well! And I now have an awesome supply of air fresheners!
Delisha A.
★★★★★
3 months ago
Diego and Jamie are great individuals. We need more like them !!! I come at least 3 times a weeks and they are always quick and helpful.
John Crawford
★★★★★
6 months ago
Have always enjoyed great service. The guys working outside, always make sure and remove my antenna, offer air fresheners, and are always very respectful and friendly. Have actually got to know the ones that have been there a while, and they always remember me, and are aware of what I need. Thank you for your service!
Colleen Rosier
★★★★★
8 months ago
The Employees at The Sparkle Carwash In N.Augusta,SC are the best!!!! Always Helpful And Vey Attenetive..Highly recommend take your vehicle to this location..You will not be disappointed
Marissa Warren
★★★★★
a month ago
Great service and family owned business! Car washed up well, nice clean and shine! No complaints here ! Highly recommended.
Miller Thompson
★★★★★
2 months ago
Diego is very attentive and helpful. We’ve been very pleased with our service since switching from another local wash.
Debra Rosenbauer
★★★★★
Edited 2 months ago
DO NOT use this company!!! If you ever want to cancel, it is impossible to do so. AI answers the phone, email does NOT work, online will NOT give you the option to cancel. AND…they continue to bill and refuse to give you a refund “per their policy”. You can’t even remove your card #!!! BEWARE!!! *****I MUST add….it was the “company” not the physical location. Once they, Edgefield Rd. Management, found out, my issue was instantly resolved (membership cancelled, refund given, card #removed). And, I MUST also say, I have never had any issues with the staff - always attentive and friendly. So here’s a big 5 stars to you guys⭐️⭐️⭐️⭐️⭐️ It reinforced to me the importance of going to the physical location…no emails, no messages left with AI (my car has been out of commission or I would have done that to begin with).
Nancy Salto
★★★★★
2 months ago
Always have a good experience coming to this car wash! Diego and Ashton are always friendly and helpful. 100% recommend !
jack hoffman
★★★★★
2 months ago
phenomenal service!!! Diego is always very helpful and polite I come at least twice a week and never have had a bad experience coming here love the pre bush and spray they do before sending you through the wash.
Devin Martin
★★★★★
a year ago
Diego and Parker knocked my car wash experience out of SRP park. I’ve gone to every single Sparkle Car Wash in the CSRA and this one is absolutely top tier! Glad to have found this gem after moving Downtown Augusta. Will be back.
Jamie Catalasan
★★★★★
2 months ago
Best sparkles I've been too. The Assistant manager Diego was a total help. Professional in every aspect and great customer service skills.
Kathy Wishork
★★★
☆☆
Edited a month ago
Worst ever, customer service. Cannot speak to a live person. They took 5 payments out of my account in 2 months. Watch your bank account if you have their membership. Edit: After posting this review, someone reached out to me via a telephone call. He was very understanding and refunded 2 of my payments, which I reallly appreciate.
Nick
★★★★★
2 months ago
Diego was very helpful in selecting the car wash that we needed. He is the man!
Shelby Hutto
★★★★★
2 months ago
I always have a great experience at Sparkle Express Car Wash! The vacuums are super strong, and I love that they provide towels and spray to finish up your car. Everything was easy and efficient. Huge shoutout to Jamie for being so helpful and friendly, made the whole experience even better. Definitely recommend and will be back!
CJ Meléndez
★★★★★
2 weeks ago
Always a good experience Wyatt and Diego Are very nice and attentive even with my dog barking they don't loose focus on great. Costumer service e the facilities are in good condition too and there is always a nice promotion
Danyell Broom-Harris
★★★★★
3 weeks ago
Javis did a excellent job assisting me in what wash to get for my car🤩 I have a white car and it was covered in bugs😭 he suggested their best wash and my car came out shining ✨ he even gave me a air freshener 🥹 he was so sweet! I will definitely be coming back!!!
Heather Eubanks
★★★★★
3 months ago
This location has been here for a very long time and I used to come to it but stopped simply because I had moved. I have since moved back and recently got a coupon for a free wash. The people were super fast and extremely kind. And thankfully it was not overly packed like all of the other car washes in North Augusta. I really enjoyed my experience and will be signing up for a monthly membership
