Shell

Silver Mercury

★☆☆☆☆

4 years ago

I found a gift discounted dramatically on the getupside app at approximately $3.20 per gallon, so I called the station to verify the price. They declined to honor that price, they said they are not responsible for prices posted on apps. I guess I won't be going to the station at all.

Kami Twiggs

★☆☆☆☆

a year ago

Dude working Oct 14th in the PM was yelling and being very disrespectful to his co-workers and the customers. I will never go there again...0 stars

Laura Martinez

★☆☆☆☆

2 years ago

I've probably been here 4-5 times and the pumps are AWFUL. They never work, it often says to "pay inside". I tried 2 pumps today and none of them worked. I will never be back.

Joseph McDonald

★★★★★

4 years ago

This is probably the best designed gas station/foodmart I have been in in the 4000 plus Lyft rides I've ever made in the valley. They have a countertop where you can eat inside if you want air conditioning, and they have tables outside with proper lighting so you can enjoy eating outside. I don't like to eat in my car so this is probably my favorite place to stop whenever I'm in this part of town. I also enjoy using my shell gas card here because I can get gas cheaper.

Elizabeth Encinas

★☆☆☆☆

4 years ago

Micah, the assistant manager, was super rude. He was chimming it up with one of his buddies/regulars and then the second guy in line too. He was complaining about how he was asked to come into work yesterday. My turn to cash out and he doesn't say hello; not a word even after I said Hello. He made no eye contact, didn't tell me what my total was and he didn't even say goodbye or hand me my bag. There was no acknowledgement and I felt very pushed away. For an assistant manager, he definitely needs training. Awful.

Justin Munar

★★☆☆☆

a year ago

signed up for fuel rewards to use at this location specifically since its nearest to me, turns out the touch screen prompts at the pumps dont work properly.

Bret

★☆☆☆☆

4 years ago

Terrible experience here today and last visit as well, I won’t bother trying to stop at this one again. First pump I stopped at had a tiny sign that card reader was out of order and at the second one card reader wasn’t working without any sign indicating it was down. Also, about half the pumps were blocked off with caution tape making for a headache just to find one in the first place. In addition, space is small and careless driver didn’t look first when pulling out of a parking spot.

Carter

★☆☆☆☆

6 months ago

Has to be the worst pumps I've used in a long time. Computes slower than molasses

Matt

★☆☆☆☆

2 years ago

Pumps either never work or you need to try 5 different cards. Good luck if you're crunched on time. The system is unfathomably slow and if it happens to not like your card, tough luck you need to wait several minutes for it to unlock your card from the reader. I've tried to get gas here many times as it's the closest, no longer. They clearly don't want business

AZ-297

★☆☆☆☆

a year ago

Whoever does the ordering for this gas station, and then the other one at Higley and Pecos has not caught on to when you’re always sold out you should order more next time. They are consistently out of a number of items, especially Zyns. So now I drive to a much better gas station called Quiktrip because they have professional people handling their inventory.

Rick Rose

★☆☆☆☆

4 months ago

Pumps continue to not take credit card payment. Find another station.

Lindsey Lambson

★☆☆☆☆

11 months ago

Pumps never seem to work and don’t ever put in your rewards number it spins and then kicks you out! We try to go here because it’s convenient but we never end up getting gas and waste our time because it’s so slow and the machine freezes up every time!

Amol Bhatia

★☆☆☆☆

3 months ago

More than half the pumps don’t work, takes 7 minutes to get through prompts to pump gas

Mark F

★☆☆☆☆

a year ago

Pumps never work and are always ridiculously slow. DO NOT put your rewards into the pumps because they’ll freeze up and waste your savings. And of course the clerks can’t do anything about it. Same issues at the Shell at Higley/Pecos.

Tina simms

★☆☆☆☆

7 months ago

I have lived across the street from the Shell on Higley and Ray for five years and I’ve always loved the staff everyone’s very Nice except one woman that’s been there forever. I am separated my husband and barely have enough money for coffee and I went in there with change and I asked her if I can get a Fastawards card so I could get a discount . She got very annoyed and said they were out. I’m counting my pennies with a long line of people in back of me one man thought I was homeless and offered to give me a 5. I was so embarrassed . She should not be in customer service 👎🏽

Josh Rowland

★★☆☆☆

2 months ago

As far as gas stations in the area go, this one is a last resort for me. The pumps work.. sometimes.

d v

★☆☆☆☆

a month ago

Nothing stocked, lady with glasses working the register rounds up your purchase to not give correct change. She should be fired for poor business practices.