Shell

Susan Garland

★★★★★

8 years ago

Great prices on gas every time. Very clean at all times. Parking lot is too small for all the numerous customers though.

Hothman Misane

★★★★☆

2 years ago

For a gas station, it's good. Staff are always friendly, and well maintained with good landscaping. No issues.

kim sluyter

★☆☆☆☆

6 years ago

fuel price is higher then most around the area but wanted to wash my wifes car. car is clean but its still very soapy. wouldnt suggest either the shell for fuel or bob&kays car wash.

Stephanie Ann Scott

★☆☆☆☆

a year ago

This is a public business and they have not even plowed the snow and slush. Stepped out into a pile of slush. Absurd.

Tammi Waggoner

★★★★★

a year ago

The staff here is so helpful and Happy! I love seeing their faces to start my day!

Connie Branstetter

★☆☆☆☆

5 years ago

I have a medical condition and they wouldn't let me walk in without a mask 🙄 if I wear a mask I will pass out instantly. This is VERY unconstitutional, and against my civil rights not only as an american but a human. I'm not going back there again if they discriminate against those people who have medical issues

Catherine Wasylewski

★★☆☆☆

5 years ago

Pumps work fine but the car wash is a rip off. I went in there for the sole purpose of getting an underbody wash. My lawn sprinkler has more pressure. The wash left my windshield very dirty and the dryers not only start before the wash is done but they are also very low powered. Go to Meijer for a car wash instead and get your money's worth.

Shane Huggins

★☆☆☆☆

8 years ago

I go here on a weekly basis since it is close to my work. I usually go later at night and it seems to be the same man, maybe late 40's. I have never had someone be so rude on such an easy transaction. I go to ask do you have and he interrupts me by saying what?! What do you want!? I work in customer service and I understand it can be frustrating. But he never seems to be in a good mood. I'm just thrown off by every experience with him. Almost afraid to even go in there

Emily Szatkowski

★☆☆☆☆

9 years ago

Literally worst service I think I've ever had. The cashier was so rude to me and I was nothing but nice to her. She snapped at me when I told her to have a great day!!! When she was done ringing my things up she goes '11!' For my total and low and behold her friend was behind me so she was trying to rush me. So rude. I won't be going back honestly.

Aidan Cullen

★★★★★

7 years ago

I’ve been going here for gas and car washes for the last 4 years. During my last wash, my driver-side mirror snapped off which was most likely unrelated to the car wash itself. I went in and spoke with Larry and his son josh who went above and beyond I make sure that I was taken care of and they even replaced the mirror themselves. These guys genuinely care about their customers and put their customers first. Great service and even better guys.

Sierra Hollis

★★★★☆

5 months ago

Great location but pulling into and parking is hectic.

Lala Abu Alia

★★☆☆☆

a year ago

The large guy that works 3rd is just not nice. Everytime I come in (3-4x a week)he is just rude and snarky and in a bad mood. He literally ruins my day and it sucks because everyone else is sooo nice. It’s the only store open when I get out of work but now I’m avoiding at all costs.

Rona ozolnieks

★★★★★

a year ago

By far my favorite gas station in Kalamazoo. Their employee Josh is great, he is always friendly, greets you with a smile every time you go in there. He pays attention to detail and always remembers what brands his customers prefer. Outstanding job!

Nicole Zabel

★★★★★

a year ago

The staff here are super nice. It’s a different vibe from most gas stations. I feel comfortable going inside knowing that the staff are friendly, caring, and have a good attitude. I didn’t think I’d ever have a favorite gas station but this one is it!

The Blade Live

★★★★★

a year ago

Thank you for the clean bathrooms Keep it up., use your shell rewards $3.19 and less 10cents = $3.09/liter (day after Labor Day weekend)

Britain Dailey

★☆☆☆☆

Edited 5 months ago

I was a regular customer at the shell gas station, I won't be returning ever again. The owner was really rude to me one morning. He claimed I was just standing around. When no sir I had to get in line twice actually. because your worker forgot to give me a pack of matches after I did buy cigarettes at your store. I was only calling my daughter and going to leave. When this guy came out saying I was hanging out, I never planned on being there that long.. poor service.. I don't suggest buying crap from here. The owner is rude to the customers.. surprised it's still in business when the prices are sky high compared to other gas stations in the area. I would rather go down the road to another store. So I can save money and not give my money to a Tight wade to get paid. I have had my apartment place for a year and I hate discrimination. Even if I was homeless which is not in my the case, your attitude was uncalled for at the time especially towards any female.

lindsey Hemmerlein

★★★★★

4 months ago

Larry is so kind! He helped me put air in my tires just the other day, he showed me how to read the gauge and got me in good shape! So grateful for his kindness.