Rosenberg Car Wash

Kirk Coleman

★☆☆☆☆

9 months ago

This is the worst place to take your vehicle. The washing and cleaning is so bad, and they refuse to correct the mistakes they make. Please don't take your vehicle there.

John Anderson

★★★★★

a year ago

Very good people and services. I bring all my trucks

Kacieaa

★★☆☆☆

Edited 2 years ago

My car wasn't clean Update 9/18/2021: went back last weekend and the fast talking guy got me to pay for the "super clean" $49.99 service. My car was clean but not for $50. They did a great job with the carpets but my cupholders were untouched. Whatever oil spray was used to clean the dashboard was sprayed on my inside windshield and that was a chore to wipe off at home. I'm very disappointed.

Stephanie Stubblefield

★★☆☆☆

Edited 2 years ago

I stopped by one day to get a detail on a used minivan that I had just purchased. They had me there for about an hour and a half and when it was done, the seats and floors were wet but they had plastic over mine so I could drive home. It smelled of strong cleaner and I didn't take the time to check it all the way out before I left because I had to rush and pick up my child from school. Picked her up, and finally looked over the vehicle. My carpets were in the hatch dripping wet, not to mention dripping dirty water. They didn't touch any of the cupholders or small areas, and didn't vacuum the back area where the hatch was. The next day it smelled sour because the seats were still wet so now I have that issue. After they completely dried a few days later, the seats had stains that weren't even previously there. Two stars only because they did redo the job with no complaints, but when finished the second time, they still had several areas that they did not touch that I had to point out. I live an hour away and it was a huge inconvenience to have to drive back that far to still receive a subpar job. Won't be returning.

AJ R

★★★★☆

6 years ago

The wait time was incredibly long. I was told about an hour to an hour and a half but I was here for 3 hours. Now my car wasn’t in the best shape but I think they did a great job. The woman working made sure my car looked great. She even told me she was not satisfied with how they had cleaned and made them do it again. Which was nice but wish I had bought snacks with me or at least ate before I came.

sunny cwlube

★★★★★

5 years ago

Great service!! I will be back !! great details. I love their super clean package, fast wax, and cant forget the leather condition. I had so much dog hair and throw up they fixed it up so good. No smell, No dog hair, and great tire shine. Also to include they have soooo much respect to the military. They also bring the car up to the front door for the elderly and handicap. That means so much to me. My wife brings her car up their too and as well as my brother-in-law. They do a great job when they hand wash his truck. Only 25$ because we are members. You save money being a member. They also give police free basic washes and discounts on details.

dudu Ade

★★★★☆

5 years ago

Hand car wash in the city of Rosenberg, the guys do a very good job cleaning your car, price is also very reasonable compared to others, good experience overall.

Victor Ordonez

★☆☆☆☆

a year ago

I went there on March 13th 2pm for a full service, they charged me $100 and they promised they will clean in detail because I asked for it. They said my car will be ready in an hour. I came back at 3pm and checked my car because while I was waiting I looked at the reviews of this place. Now I understand why they have horrible comments because they did a horrible service. I asked them to wash my car again before I leave, front and back seats looked like they didn't touch anything. I didn't see the urgency, the 3 guys working there started smoking instead of cleaning my car. Then they pretended they cleaned it but I didn't like their service. I had to clean my car after.. the owner of this business really needs to get new employees and teach them how to work. ( why the employees had to changed my radio station?)

DJ Alabi

★☆☆☆☆

a year ago

Please make sure to take cash to this place. I was Incorrectly charged on my card $18 for a $10 wash which the attendant admitted his error and said they will refund the $18 but will need to charge another $10 for the actual wash. $18 refund was processed since the 21st of Dec and today 19th January I am still waiting for it to hit my bank. I went back to complain and the supervisor said it’s out of their hands and said he could give me a regular wash for free to make up. I want my $18 back and not a regular wash. This is ridiculous and you guys need to be held accountable. Anyways I have had it with this place. If you have to get a wash make sure you take cash with you to avoid ‘accidents’ smh

imanrastaa

★★★★★

6 years ago

Selected the hand wash for my Corvette 427 did a great job on the car. My experience was great customer service! Will do business again.

mohsin mohammed

★☆☆☆☆

4 months ago

Very bad never go there they dont work they have some lazy people that don't care you car and money never going to come back this place

Tweeter

★☆☆☆☆

9 months ago

My first time there and was greatly disappointed. Paid $60 and couldn’t believe all the obvious dirt they left all over my vehicle. They redid and it was a little better but still disappointed. They didn’t even apologize for having to redo. It only took them about 10 minutes the first time and 5 minutes the second time. A big waste of money. I won’t go back.

jennifer corona

★☆☆☆☆

4 years ago

Please make sure you don’t leave this place before really really !! inspecting your seats. I trusted the work because the seats were wet and seemed cleaned, but after drying the seats looked the same way I took the car in. I also trusted because this place was recommended to me, but definitely not worth the $100 I spent. I left voicemails and sent emails and apparently this car wash place has no owner or manager. Running a business should be done professionally especially if this is what you live of when you have customers that are paying for the services requested, but definitely lesson learned.

williamhall32000

★☆☆☆☆

3 years ago

Somehow tore the side mirror off my car then told me it was not their problem. Caught them taping it back together trying to hide it. Owner told me he refused to be liable and when I asked for at least a refund I was told that they had provided the service that I paid for and asked me to leave. Went to leave and in their panic about breaking the mirror they lost my keys. Never again will they get a dime from me.

Robert Jackson

★☆☆☆☆

6 years ago

Would give 0 stars if possible. Dropped off my Jeep Wrangler for full detail ($125.00). Came back 3 hours later to find my battery dead (wen jumped radio was blaring Latin music) they were using it as their personal entertainment system. Vehicle still dirty seats were smeared with dressing some spots have not been touched. Glass smudged. Went an got owner? Lady that looked in charge. She came out and asked for a little time to fix it. 20 minuets later she said it was ready. I was mad and ready to go paid my $125.00 got home and looked and it was still dirty. Never again.

Miranda Crawley

★★★★☆

4 years ago

My only regret so far is not taking a before photo! I had FOUR years worth of spills and stains (thanks to years of 2 littles in car seats) and I was thrilled at the results when I picked up the car today. I was told 3 hours but it was ready in less than 2 which was a pleasant surprise. I can’t wait to see how they look once dry. Mark and his team were very friendly and not pushy, so far very happy with my experience.

Mr. Dean

★★★★★

5 months ago

Great customer service! They had an issue with their car wash and weren't able to have my car washed but they definitely made it right! Shoutout to the manager for keeping his cool with other customers. Hats off to Adam! He handled EVERY customer with care! Keep up the good work.