Rocket Wash Express

TΛK SWΛY

★★★★★

a year ago

They didn’t just clean my car, they launched it into a whole new galaxy of shine. My car came out so fresh, I half expected it to start floating. 10/10, would blast off again.

J P

★★★★★

6 months ago

When I went to this automatic car wash (August) I went in with no expectation that my car would come out fully clean. Not only had I never washed off the winter's snow and road salt, I didn't wash off the pollen from March, and had basically had my car parked under a tree ever since. My point is, it was absolutely filthy. I paid $30 for their top wash package and joked with the attendant about whether or not the car wash tunnel would be able to get the gunk off the roof. He assured me they'd spray my car down first. And they certainly did. Two guys spray foam on it as I waited my turn to go in the tunnel, then they hit it with a little power wash. Before I went in, the guy told me to come back around when I was done. I got a free secondary car wash, purely because my car was so dirty! And the second time I came around, the guys had a little step ladder to better be able to reach my roof with their handheld powerwash hoses. They also saw I had a screw missing from my license plate because it was dangling, and someone ran over, unscrewed it so it wouldnt get damaged in the wash, and put it back on after. They even offered to give me a replacement screw! This is amazing service I really did not expect! They really went above and beyond all the way to giving me a free additional wash and putting in extra work to make sure my car left clean! After my two washes, my car actually was looking much better, the cleanest it has been all year! I also used their self-service vacuum area because in addition to being filthy on the outside, my interior was covered in dog hair. They offer two vacuums per spot, one normal hose, and another with an attachment specifically for crevices. They also had a bunch of microfiber towels, window cleaner, interior cleaner, and degreaser. It took me an hour, but I finally got all that dog hair and dog nose smudges out. My only criticism is there isn't any sort of protection from the sun in the self-service vacuum area, so if you plan on tackling your car interior on a hot day, be prepared to sweat. But my overwhelming impression is this is a great place with great service. Everyone who helped me out that day deserves a raise and a bonus for going above and beyond the call of duty for my dirty car! Thank you so much! Also, the soap they use smells like bubblegum! It's really nice!

Archie Hunt

★★★★★

6 months ago

Beyond the fact that this place gets your car extremely clean and very quickly, the staff here always goes above and beyond with service. I'm having a bit of a squabble with a truck outfitter that says that I ran my truck through the car wash with my racks left in place. Dakota, the manager on duty, was nice enough to let me view and document the video footage of me going through the Wash. Time stamped and everything. Thank you Dakota!

Christopher Moore

★★★★★

Edited 4 months ago

Not sure who the manager is that worked today around 9:30am but buddy might be a little prejudice/racist. I came to renew my membership and the first employee and I tapped my card on their machine and it did the confirmation beep and took 15.00 from my account, which was how much the membership is. Mind you, I did unlock my card before processing the transaction but the funds were definitely there. We tried to process the card again but of course it declined since the fund were processed. The screen was stuck on the same screen as if I hadnt paid so when the first employee could not figure it out, he called over his manager. I showed them both the transaction saying pending from my bank. His manager immediately said that the card declined because "money wasnt there". I explained to him what happened and showed him again that Rocket Wash processed the transaction at 9:36am. He looks at it and proceeds to tell me the money isnt there and thats why it declined. I told him what happened and he continually said the money wasnt there. I told him i have another card I could use (didnt want to risk the same thing happening) so I ended up using that one. Its not the amount of money thats the issue here, its the principle of not even offering to further investigate the issue because its "pending" in my bank. Thats every bank. If it doesnt kick back in one day I'm coming refund. I suggest all African Americans go to the Cary location for a more pleasant experience because I will never return here and will tell people not to come here. Edit: Mike called yesterday and apologized for any confusion about the transaction. He promised a Graphite wash the next time I was on that side of town and said if my money did not return, he would refund me. I thanked him for his professionalism and quickness in handling my concern. I have updated this location from 1 star to 5 stars.

Anthony Gonter

★★★★★

a month ago

Great service, quick drive thru, does a good job, free vacuums and suplies like towels and cleaners, kept well stocked. Worth the trip

Jessie Broome

★★★★★

a year ago

Went in for the free wash and they gave the highest car wash to everyone and an air freshener! There was a long line but it went super quick and all the staff was super friendly. There were many different types of cleaners and free vacuums of course. I also used the mat cleaner machine and it worked great. Highly recommend!

Ed Crabtree

★★★★★

a month ago

Good car wash. Wish it was full service. But the staff is great. Sometimes it seems to give me the wrong wash, but they guarantee your satisfaction.

Alex Dolat

★★★★★

2 weeks ago

Seamless Experience to get a great car wash for a competitive price. Also the entire staff is super nice EVERY TIME I take my car in!

Jonathan Torres-Tomas

★★★★★

3 months ago

Excellent service. My car was so dirty that before I went in they offered to let me go again if it wasn’t cleaned the first time to my satisfaction. That’s how you earn customers. Will definitely be making this my car wash place anytime I’m in the area.

FlipperGames

★★★★★

a year ago

Very very nice place for a car wash. My car shines and the vacuums I will admit so entertaining to use most of the time. My car is all clean.

Travelin' Man

★★★★☆

2 months ago

I took our car to Rocket Wash for the first time yesterday. It did a good job getting the standard dirt and debris off, and did a very good job cleaning the windows. However, it's apparent there is no real pressure in the water being sprayed onto the car. When I got home, I saw that all the "sticky blobs" from a tree we park under weren't washed off (see pic). I had to get these off with my thumbnail and wet rag, and there were at least a dozen like this that didn't come off. For $25, I expected a much more powerful spray. So, if you have anything like this on your car, don't expect it to come off at this car wash (and don't waste your money). However, if all you have is your typical dirt, you'll be fine.

Lenny Sutherland

★★★★★

5 months ago

This has got to be one of the most professionally run car washes I have been to in a long time. It is clean and well staffed. In the past I have gone to Auto Bell, but this will change after a trip to Rocket Wash. Hell, I didn't even mind vacuuming my own car. GOOD JOB Rocket Wash. I will tell all of my friends and colleagues. The free car fresheners are totally appreciated.

Jo Anne Jagodzinski

★★★★★

2 months ago

I am highly impressed with Rocket Wash Express. The vacuums worked very well, and the available window/interior cleaner and scent spray, along with microfiber cloths near the vacuums, helped make my car look brand new! I will be returning the next time my car needs some TLC.

Bruce Tuttle

★★★★★

2 weeks ago

Very helpful and friendly staff. I used the no touch wash and it did better than expected considering condition of my vehicle. Will use this location in the future for sure.

Bianca Lupan

★★★★★

8 months ago

We had a great experience at this car wash yesterday. The two employees working on June 11th in the morning were so helpful and nice! Our car was caked in dirt after being parked underneath a tree while we were out of town, and they helped us extensively power wash the car and make sure it was clean before driving off. We also stopped to use the vacuums afterward and they were easy to use. Definitely our new favorite car wash!

Rj B

★★★★☆

3 months ago

It’s a drive through wash. I’ve been to some amazing ones and some horrible ones. This one is pretty good. It looks newer. The guy who rang up my service and swiped my card was nice. The wash does a pretty decent job. I wish someone did inside your car!!! Windows and floors would be nice. Over all, it isn’t too bad.

Ruben Liwanag

★★★★★

4 months ago

Friendly staffs and will definitely assist you choosing the right wash for your car, they got all you need, from microfiber cloth, to giving scent to your car even free vacuum. Will do membership next time.