Right Price Auto Repair

James Wright

★☆☆☆☆

5 years ago

Told me my car would be finished for $150 in an hour.. a week later somehow my bill is $800 and my car is still not fixed. They told me it was ready to pick up and when I arrive the battery is dead. After waiting 2 hours at the location I’m told I have to come back tomorrow to get my car. During this process they have failed to call me back like promised at least 10 different times. I’m very unhappy with this service and the manager.

Christine Vasquez (Chris)

★★★★★

3 years ago

Very honest and dependable. I took my car thinking I need more work and the mechanic was honest and told me that I only needed break pads and not more than I thought. I appreciate an honest mechanic. Very affordable too! I won't go anywhere else! Thank you for your customer service 🙏

Morales Outdoors

★★★★★

4 years ago

My wife and I spent a 7mile hike at silver falls, On our way back we stopped to Olive Garden for dinner. We finished at 5pm, We walked to our jeep, started it and it started screaming. I opened the hood and noticed my tension pulley was completely melted. I called Right price and they said they will see what they can do. They close at 6pm mind you. As soon as I pulled in, my belt came of and the car shut down. It's 6:18pm as I'm writing this in my hotel room in Albany. Great fast service, top notch, our hero! Thank you Thank you Thank you.

subtegral

★☆☆☆☆

7 years ago

They broke off all 4 bolts from the timing belt upper idler pulley during a timing belt replacement job and then called me and expected an extra $600 for the repair. It now required replacing the lower intake manifold because the upper idler pulley was now permanently attached to it because of the broken bolts in it. Instead of breaking off only one bolt and then calling the customer (me) they broke off all 4 bolts which placed me in that position. When they were "done" with the job they left three separate bolts missing at the top of the engine in various locations which I had to replace myself. During the valve cover gasket replacement, they did not follow my instructions to re-seal the camshaft caps and plugs. So my oil leak remains exactly the same as it was before all this. Long story short I barely got out of there with my bank account and my truck keys. I actually reported this entire shenanigan to the Better Business Bureau, but then later decided to retract the complaint. Not sure why I did that. But I did. Probably because after 3 hours of arguing we finally came to an agreeable price for the entire thing. Better Business Bureau responded by telling me the complaint is retracted, but their shop has been flagged and will be monitored for further customer complaints.

Jasmine Hernandez

★★★★★

7 years ago

Right Price Auto Repair is by far the best place to depend on with your car, they provide great customer service, affordable prices and the outcome you want. I got a transmission all done by them, within the day I left it and never came back with a problem. I’d like to thank them with this review for the outstanding business they are. Thank you Ruben.

Sierra Stutzman

★★★★★

2 years ago

Very awesome !! Fixed my oil leak so quick and thorough!! And very affordable! They did amazing work going above and beyond for me! I definitely would recommend them to a friend !:) the guy was super friendly and kind helping me with questions too! And I will definitely be coming back:)

Sarah M (Sarah)

★★★★★

a year ago

Ruben and his team are the best, the pricing, the service, he runs specials on car maintenence things sometimes, the timing is great, yes the lot is crowded but that's because they're busy with ppl who want their cars fixed here! I've been here a few times after my friend recommended me to him. She had a Jeep so of course she was here a lot 😅😂 Glad I took the advice, now it's my forever mechanic lol

Matt Kroeker

★★★★★

2 years ago

We are from Canada and were far from home on a road trip when our transmission light came on. We came to this auto repair place because it was the closest to where we were and one of the only places open on Saturday. We were a little nervous because the place was small with lots of cars in the lot, however, the guys were friendly. As we were from far away and were concerned about our transmission, these guys could have easily taken advantage of the situation and ripped us off. They could tell we were nervous and with our two little kids and we likely would have paid whatever to be able to get back on the road safe. They were honest and told us we should only need a transmission fluid change. They performed the change and charged us less than the original estimate, which was a reasonable price. Our transmission light has been off and the car has been running great for months since. This little shop likely saved us a lot of pain on our road trip. Thank you to them! I highly recommend. They were honest and friendly and helped us out.

Julia Domac

★★★★★

Edited 4 months ago

I apologize for the mean review.. I wrote before. The job was a little messy the 1st time but the mechanic put a new power steering pump in right away after that and the car lived happily ever after for about 2 years which was time for it to go to car part heaven or wherever. . After I became angry because I had no receipt , I found the receipt and I apologize. This place is always packed with business and he took my car right away. That was great. !! Thank you.

Jazmine Marie

★★★★★

a year ago

Thank you RUBEN for helping me w my Jeep. This mechanic has worked on mine and my families cars multiple times and he’s NEVER disappoints! He’s very flexible and when he says it’ll take a couple hours or a day, he means it and if very communicative! Thank you again Ruben, I appreciate you!

E Brown

★☆☆☆☆

7 months ago

Complaints to the Oregon Department of Justice and the Better Business Bureau are being filed. This mechanic shop has demonstrated dishonest practices—upselling unnecessary parts and refusing to honor their warranty. Someone needs to speak out to prevent others from becoming victims.

southbay281

★★★★★

a year ago

I took my Jeep here to have the heater core replaced. They gave me an unbeatable price and said it would take one day. I know it's a tedious job and they really got it done in one day!. I had the pleasure of dealing with Ruben. Finally some honest mechanics I can trust. Thanks guys for the pro efficient work

Elite Trading

★☆☆☆☆

7 months ago

Don’t be fooled by Ruben’s honest appearance or sincere voice—he is a scammer with no moral bottom line. He will replace perfectly good parts on your car and tell you that it’s dangerous not to. Don’t believe his so-called one-year warranty. He talks a good game, but when a real problem arises, he will absolutely not take responsibility. His strategy is to delay endlessly, giving all kinds of excuses like the parts didn’t arrive, the parts store is closed, or the parts store sent the wrong ones—until you eventually give up. In reality, if it’s a repair you’re paying for, any part can be delivered the same day. But if it’s something they need to fix for free due to their earlier negligence, the parts are always “on the way” and never arrive. I’ve paid a heavy price, hope others can learn a lesson

spanglish 2021

★★★★★

9 months ago

Called early Saturday morning looking for front brakes to be replaced. Got me right in and Ruben was honest and fair with the price quotes. Most places try to get as much money as they can that don't need to be replaced.I was out of there within an hour in half. Very happy with their services and honesty. Will be back!

Matthew McCoin

★★★★★

9 months ago

**5-Star Review for Right Price Auto Repair** ⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about **Right Price Auto Repair**! From the moment I walked in, the staff was super friendly and professional. They listened to my concerns, gave honest advice, and got my car fixed **fast** without any unnecessary upsells. The service was top-notch, and the prices were fair—just like their name says! I really appreciate their transparency and efficiency. If you’re looking for a trustworthy auto shop with excellent customer service, this is the place to go. **Highly recommend**—I’ll definitely be coming back for all my car needs! 🚗💨

Y

★☆☆☆☆

Edited 4 months ago

Ruben, I really don’t want to do this, but you really made me lose my patience. I have spent over $2,500 total at your place to fix a vibration while braking. You told me to replace the struts and control arms, etc. I didn’t debate with you, even though I suspected they were not necessary to replace. Then you replaced the rotors and pads, which seemed to be the actual parts that needed replacement, and only told me after you had already replaced them. I still didn’t argue with you—I just paid the bill you gave me. But the parts failed a week later, and you also broke the CV joint—grease was all over. Yes, you did say you would fix them, but you have changed the schedule again and again. I have other business to take care of, and I need to schedule in advance to come to your shop. You’ve changed the appointment at least four times, always saying the parts weren’t delivered. You always say “call me in 5 minutes,” but never call. I’ve had to drive to your shop just to find you and set up the appointment 4–5 times, and then you changed the time again. Ruben, I know running a business is not easy, but this is not the way to do it. I’ve held onto my patience for a long time before leaving a review, and I really don’t want to file a report to the department or dispute the charges I paid. I just need you to fix the problem that you caused

Cai Wenchao

★☆☆☆☆

8 months ago

This guy destroyed my FM Chanel. My first experience to repair car in US. This amigo no good. I’ve asked what is main issue of the vehicle and he said change timing belt Lol which cost 500 bucks. You earn money is good but keep limitation of the human nature pls. And now my car still has issue I called the guy for Chanel problems. He just ignore my call. Pls do not ever go this auto place.