Quality Scrub Car Wash

Master Jody

★☆☆☆☆

3 years ago

This place is very unprofessional. My car was Damaged from the swinging pads. A pad was previously damaged by a bike rack(admitted by manager). That pad got wedged between my trunk and bent my trunk. She denied it was possible. No one has returned a call or email. This will be an uphill battle for damage that I should not be responsible for. The previous week another customer was complaining about damage to their vehicle. In which the manager was refusing to admitt any responsibility. GO TO A TOUCH LESS CARWASH

Keana Marie

★★★★★

3 years ago

They always do a great job. Bring your dog, if they’re not too busy they have treats!

Rachel Stafford

★☆☆☆☆

4 years ago

This particular car wash does not have functioning vacuums. So I patiently waited for another car to finish vacuuming. When I got done vacuuming and went to go through the car wash, it was 6:59 and the young man ran passed me car to put the garage door down and another young man pointed at the hours. So I was unable to get a wash here. The location on Ghent would never! I’ve seen them attract a whole new line of cars from letting one car go close to closing time and smile about it! I’ll be sure to go to that one from now on! A simple fixing of your vacuum system would have kept me from holding you up 2 more minutes!

Bill Weir

★★★★☆

5 months ago

Great service , air freshener always available

A P

★★★☆☆

4 years ago

Pros -Cheap monthly memberships -Decent job of cleaning car -Free vacuums Cons - They don’t do a good job of drying the car at all. If you don’t dry it yourself you will have soap residue and dirt still on your car. - Half of the vacuums are broken and I’ve been going there for months and they still haven’t replaced them so on busy days expect to wait for a vacuum

Sonic Alchemy

★☆☆☆☆

4 years ago

This is the worst car wash. The car wash itself gives scratches. The management is rude and refuses to help you when you have a problem with the app. One person tells you it’s okay, they can use your phone number, another person tells you they can’t and that you will need to purchase another membership. The quality of customer service depends on who you get when you come through. The manager with the blonde hair’s rudeness has lost them another membership. Hopefully you won’t get the manager because the kids are more helpful and kind.

Boss Ladie

★☆☆☆☆

a year ago

Horrible customer service. The car wash left marks on my car. I have scuff marks on my driver side door. I had also payed for a membership and after I seen the damage to my car I asked for a refund for the membership and he refused to give me a refund. Very unprofessional. Will never go to this location ever again.

Daniel Whitam

★★★★★

2 years ago

Great deal for monthly unlimited washes. I have been using for several months, and I'm satisfied. But for one-time-only visits, it's very expensive, and they don't accept cash and/or card on the spot

Debbie Lee

★☆☆☆☆

a year ago

DONT GO THERE!!! The employees there will hit your car with the nozzle of the hose to knock paint off, and run nails or steel objects across your paint, ON PURPOSE. I was told they will scratch your car. I had no idea that they weren't doing accidently. It's unbelievable they must be a little racist that the only thing I can think of. I had just paid the subscription but I had to cancel because they destroyed my paint job on purpose. DONT GO THERE!!!

Jay Ruple

★☆☆☆☆

5 years ago

I respectfully DO NOT recommend this place at all. I moved in the area last year in February and have had pretty good experiences for the most part but some of the staff is very unprofessional and rude and besides they really don’t do a good job actually drying the vehicle. Also I want to give an heads up regarding the actual car wash rules a policy which I just found out about recently. You are only required one car wash a day with the car wash monthly membership premiums. You can only wash the vehicle you listed on app all other vehicles will be turned around regardless if you have the monthly membership premium or multiple vehicles.

Dave

★★★★☆

2 years ago

I've only been once, but overall, it was a good experience and a great value. I just did a $14 wash and it was far superior to what you'd get at a gas station car wash at the same price. I didn't bother with the free vacuum I had places to be, but I did see other reviews complaining about them... I can't say. My only complaint is the poor sinage. I pulled into the side with vacuums not realizing that you can't enter the car wash from that side of the facility. So I had to do three point turn, pull out onto a busy street, then turn back into the other side of the facility. A HUGE "Enter Here" sign would help for first timers. As compared to cheapy gas station car washes, you'll be pleasantly surprised. The attendant was polite and patient!

Naomi Tingler

★☆☆☆☆

a year ago

I typically love coming to this location because I am greeted by Erin who is always friendly and makes the visit enjoyable. After having a conversation with the kids that dry the car at the end, I learned they were not receiving the tips i left on my credit card receipt from my previous visits. I voiced a concern about this on their Facebook page and it was removed and not addressed which leads me to believe management is not being honest with their tips and practicing shady business behavior. Because of this I no longer patronize any of their locations and I would be cautious before considering them for your next wash.

Megan Weidle

★★★★★

2 years ago

I like they they have different levels of detailing and they're all affordable. Helps keep your car rust free so no complaints there. Also the location is perfect. You can do all your errands and get your car washed before you head home! I believe it's around $20 for a quality car wash. (I mean that, I'm not just saying their name hahahaha)

Marsha Johnson

★★★★★

11 months ago

I get the monthly deals, and have since April of last year when I first got this car. My undercarriage is pristine, and it's a 2008 Chevy Impala LTZ. It's a small investment to keep my undercarriage nice and clean in order to enhance the life of my car. Everyone who works at any of these locations is so friendly and helpful. 5 out of 5 stars all around 😀

Amir Kazempour

★☆☆☆☆

2 months ago

This place does not adhere to their open/close times. I stopped by there a few times at 4:30, 5:10 and 5:40 that there closed. They were supposed to have been open. If you want to stop by there make sure you call first as they don’t seem to care much on what they advertise!

Brandi Rouse

★★★★★

3 weeks ago

I always go to this car wash. Very fast service my car is always done right.

Frank DiMichele

★★☆☆☆

a month ago

Scratched my car. The manager with an office called me back. However, I couldn't file incident report so nobody is going to try and look at camera feeds if they even exist. Go with a laser wash. It costs the same and doesn't scratch your car like salt stuck in cotton/poly heads whipping around your car. This is for S Hawkins location.