PureMagic Carwash

Benjamin Lee

★★★★★

a month ago

Really solid car wash - has everything you’d need and then some. Nice to have this place as a resource in our area!

Skyler Thompson

★★★★★

5 months ago

We love coming to this location simply because the staff is always friendly and has a smile on their faces the site is always clean and well stocked and Devin I didn’t catch his last name but he is always going above and beyond to make our car wash experience enjoyable thank you all and keep up the good work

brandon williamson

★★★★★

3 months ago

10/10 would recommend my experience with pure magic in Karns was amazing I have been a long-time zips member but today I bought a pass for my wife and I and have 0 regrets the vacuums are better the staff was amazing and the bottle and towels are a great amenity. I will be telling my friends about my experience.

Kaitlyn Stutz

★★★★★

2 weeks ago

Forgot my card and they kindly gave me a free wash! Always visit this location because vacuums are always so clean and working.

John Dickey

★☆☆☆☆

6 months ago

To be completely fair, I received good service from this establishment for the first year I went here. Unfortunately, the car wash ripped the spoiler off my car. Now the staff did a great job taking my claim, but I received no compensation for the damage done to my car. I accept that by the letter of their policy I do not qualify but they could've done the right thing. Oh well. Then, I went to cancel the service I cannot use because of the damage inflicted on my car, and they tell me I cannot receive a prorated refund for the 3 weeks I will be paying for a service I cannot use because of the aforementioned damage. He said that to get one I had to call customer support because they are the only ones who can do it. Now having taken it up with their customer support, I have discovered that (according to the person I spoke to on the phone) that my membership was, in fact, not cancelled at all. So allegedly it has been cancelled now (we'll see). They also did not provide me with a refund either. Apparently the car wash has to do it. Nobody seems to have any real control over this business! Bottom line: If everything stays attached to your car after going through one of their car washes, they do a so-so job. If not, you're on your own. Oh, and they'll charge you for the privilege of breaking your stuff until the next billing cycle. I will miss the compressed air guns though. The ones that work are great.

Naomi Young

★★★★★

a month ago

Awesome car wash! Fast, thorough, and the customer service was top tier. Super friendly staff and my car looks brand new.

Author Dionne Fields

★★★★★

Edited 8 months ago

I treated my car to an amazing spa vacuum. I even used the upscale car mate machines to clean my floor mats. Jeff, went above and beyond customer service, he was pure magic!

linda west

★☆☆☆☆

7 months ago

Disappointed, Spent $17, (car # 8931 5:01 pm 7/15/2025) should have included tire shine & under carriage. Did not get tire shine and the under carriage was still dirty with mud. I spoke to the attendant, for him to said that he could apply the tire shine on for me if I "moved' my car to his station. Also said they do not use much pressure while cleaning the undercarriage due to safety. Then why charge me or anyone for this service?? Just a way to get your money. Also, why so expensive when you recycle water.....

David Zaharie

★★★★★

a month ago

Always a great experience when I come get my car washed! James is awesome he helped me with everything I needed! I definitely recommend trying Pure Magic!

Wilma clark

★★★★★

a year ago

Marlin was great about offering help and explaining about where everything was. I was completely satisfied with th results I received today that the car wash. Thanks Marlin for the smile and the awesome service. 😀😀

Robert Armstrong

★★★★★

a year ago

I’ve always been the type of person who prefers to wash my car by hand, but everything changed when PureMagic Carwash came to town. After just one visit, I was sold. Their facility is state-of-the-art—bright, clean, and far superior to the dark, outdated tunnels of old-school competitors. When they opened their new location on Clinton Hwy in my neighborhood, I couldn’t wait to check it out. I walked in, saw the amazing setup, and walked out with my first membership. I haven’t looked back since. A few months later, I ran into a minor billing issue and, like many others, I feared the worst. I expected to get the runaround, but my experience was far from what I anticipated. When I spoke to Jeff today, I was blown away by his professionalism and genuine care. He listened to my concern, immediately offered a solution, and went above and beyond to make it right. Not only did he fix the issue, but he also credited me back for charges I didn’t even think to ask about. Jeff didn’t just fix the problem—he made me feel like he truly had my back. The small amount he credited me will be more than made up for by the loyalty I now feel towards PureMagic. I’ll be singing their praises to everyone I know. It’s rare to see businesses that still operate the right way, with integrity and a focus on customer satisfaction. PureMagic has earned my trust, and I’ll continue to support them as they’ve always supported me. Thank you a million, Jeff! You’ve truly “cleaned up” my experience, just like PureMagic always cleans up my Tacoma!

Bobby Phillips

★☆☆☆☆

a month ago

I came by today to get my car washed and take advantage of their vacuums. I ended up having to go through the car wash twice because they did not. Give me all the services that I paid for the first time around. I had to park my car four different times to find vacuums that actually worked. They advertise free towels, but they did not have a single towel available until I went and asked them for some. The only good thing about this location is the helpful young man working there. I doubt I will be back.

Drewskinator 007

★★★★★

3 months ago

Exceeded my expectations! Clean and detailed car wash all around. Great customer service and very reasonable rates as well. I have to give a special shout out to Dominic for such exceptional customer service! It's good to see an employee truly care about his job along with the customers it just goes to show in his work ethic. I highly recommend Pure Magic to anyone wanting a car wash along with the experience!

Ashley

★★★★★

3 months ago

I absolutely love coming to Pure Magic! The service is always great, but I have to give a special shoutout to Dominic, he went above and beyond. He was so helpful explaining all my wash options and made sure I got exactly what my family car needed. Even managed to get a little laugh out of me as he was pre-rinsing the car, dancing and clearly having fun while doing his job! The products they use are top-notch, and the vacuums here are some of the best I’ve tried, they actually get into all those hard-to-reach crevices (a must when you’ve got kids and a busy car). All in all, Pure Magic really lives up to its name. Great people, great products, and service with a smile. Thanks, Dominic, for making the experience a bright spot in my day!

Haley Resseguie

★★★★★

2 weeks ago

Pure Magic on Oak Ridge Hwy was wonderful. The staff was very friendly and helpful, my car got a thorough wash, and the vacuums worked well. I will definitely be making them a regular stop!

Candice Champion

★★★★★

a month ago

Great Car wash and great customer service! I like the little perks they offer members, car freshers, dog treats, candy for the kids. It's always working, no down machines, the soap is thick, the brushes are good. The vacuums are great, they offer free towels and spray for cleaning your interior and your windows. I've been a member since this location opened, it's the Best!! Extra kudos for Cole, he always provides a great experience and goes the extra mile!

Michael Chiodo Jr.

★★★★★

8 months ago

Exceptional service and spotless results! Just had an amazing experience at PureMagic Carwash! My car looks absolutely incredible - they did a fantastic job with the wash and every detail was perfect. I have to give a special shout out to Brady Loveland for his outstanding customer service. Brady went above and beyond to make sure everything was exactly right. His professionalism and attention to customer satisfaction was truly next level. It's rare to find someone who genuinely cares about providing excellent service, and Brady definitely delivered. The facility is clean, modern, and well-run. The wash quality exceeded my expectations, and the entire experience was smooth from start to finish. Will definitely be coming back and recommending this place to friends and family. Thank you Brady and the whole PureMagic team for such a great experience!