Google Reviews
Bear Tavern Properties
★
☆☆☆☆
2 years ago
This place sucks. Unfortunately my employer uses this place for our work vehicles. The vehicle is never clean and usually comes out with new scratches. On a most recent trip they took out my rubber floor mats and did not know how they went back in. They left the passenger floor mat soaking wet on my driver’s seat. Thats ok, I’ll do your job. The vehicle smelled like cigarette smoke and still does 2 days later. I am not going back. I will hand wash my work vehicle or go to Valet on Route 1 where I take my personal vehicles. Funny that most of the customers I see at this place are business or government accounts. I am going to try to compel my employer with a fleet of over 100 vehicles to get away from this place. The owner must use this place as a tax write off. I could keep going on, but you get the point. If I was able to post a photo of the smell inside of my vehicle, I would do that.
Khadijah Sallie
★
☆☆☆☆
3 years ago
If I could give 0 stars I would. I got bullied around by the guys because I asked them to clean the inside windows I was charged for. They laughed at me and refused and were very aggressive with handling my complaint. I became concerned and asked my nephew who just happen to be there to ask them. They Got mad and told me I had no right to ask him to step in. It was a hostile, intimidating experience. I will NEVER return. They told me I had cigarette smoke on my windows and guess who does not smoke nor allow smoking in my car? Me! The price they charge you want a complete job. The services are poor
Roselin Velasquez
★
☆☆☆☆
2 years ago
On Sunday, March 5, I took my car to have it washed, and they never passed a towel inside, totally dirty, I paid to clean the tires and they didn't do it, I have the receipt for what I paid. 25 dollars, and I called 3 times to speak with the manager, but the woman who works there was rude, and she always told me the manager is not here. let him know what happened. and told me nothing can be done. So I told him that I would upload this to Google, they have terrible service, I live in Levittown and I always go there. But today is the last day, I will never give you a penny, and if someone wants to give away their money, go to prospect car wash. She told me that she doesn't care if I talk about that business and with her permission I'm saying it, if the boss or manager doesn't pay attention in a short time they're going to go bankrupt, because I read many more comments about bad service. and I have all the photos and I receive the bad service. I will never return There are many more car wash services. They don't need me and I don't need them. good day. and continue with your bad service.
Umair Aslam
★
☆☆☆☆
a year ago
Worst car wash in the area, the person on the counter says do not talk to me about any issue, I am just cashier and points to person outside. The guy outside says if your matts are not washed, you should have asked in the start to wash matts as the person who was taking matts outside is all the way in the back. The side view mirror was bent to the extent that I am lucky it was not torn off, he said they are not responsible if it breaks and refuse to even acknowledge that they will look into their equipment. The best thing was if you have any issue, do not talk to us, take your car to some other car wash, finally I asked to talk to the owner and he says he is in another country. You guys are really awesome
Qusai Basboos
★
☆☆☆☆
2 months ago
I paid for extra cleaning and got nothing,not even basic cleaning.
Rahnisha Jennings
★
☆☆☆☆
11 months ago
Horrible experience my car had just been jumped from AAA after sitting in my garage for a mth due to my month long vacation. The guy from AAA said not to turn off for a while. I came here told them to not turn the car off repeatedly he the said he will not and told the guys up front not to put a sign in the window to advise not to cut the car off they took the sign out toss aside and then cut the car off i was Stuck for three hours waiting on AAA to come give me a jump. They do not communicate nor pay attention to details
arun reddy
★★★
☆☆
a year ago
Pretty okay. There was not much crown when I stopped by, they did a decent job. The machines looked old and my car almost stopped in the middle. (Kind of scary) If it’s urgent and on your way would surely recommend
Hunter Miller
★
☆☆☆☆
9 months ago
One of the guys who checked my truck in (heavy set, clean shaven) decided to rev my truck several times as it was leaving the tunnel. I went inside to talk to the receptionist about it. She thought it was funny. I have over 10,000$ in my engine alone so for her to find it funny is what got me. 100% will not be returning ever again, especially since they treat YOUR property like its their own. Absolutely disrespectful employees.
A. G.
★
☆☆☆☆
6 months ago
The WORST ever !! They rush and NEVER Clean your car the right way. You ask and pay for tire service and you end up wiping them down and cleaning them yourself. The whole process is nothing more than a complete RUSH JOB !! And they don't even care if your satisfied or NOT !!
Chris T
★
☆☆☆☆
3 years ago
They opened my window while driving the car in the wash and my inside is soaked , when i asked for the manager the staff was very disrespectful both casher girl and the so call man incharge there . All rude and disrespectful bad service i would not recommend this car wash they aslo did a horrible job at cleaning my car and refused to clean the water that got in my car.
Melissa Pagan
★
☆☆☆☆
2 years ago
At first they were okay but the last two time I went paid 45.00 and my car was not even dirty. Just needed a wipe down and vacuum. My rugs still wasn’t vacuumed. You guys can do better. I just took it today to give them the benefit of the doubt and paid the 25.00 and my car is never dirty just alittle dust. My rugs are still not vacuumed. Waisted time and money and all I wanted was a rug vacuum.😒
NIa
★
☆☆☆☆
6 months ago
Worst location if you want a good vacuum . “The works” is not available during specific times. It’s not advertised on google or at the location, you don’t find out until you get there. Therefore don’t expect under your car seat to be vacuumed or the interior to be wiped down. What’s worse is, you’re not able to get out of line. Once they tell you it’s not available, there’s cars behind you and it’s not possible to get out of line, so you end up paying for a service you don’t want. If you can’t get there before 11am, don’t bother showing up, the only part of your car getting cleaned is the outside. Don’t expect the inside to be cleaned. If anything go somewhere else or call to see if it’s available before wasting your time and money.
Ebony Eternity
★
☆☆☆☆
5 months ago
3rd time coming and I always have to say some.off because my vehicle is always dirty. 2nd month of their membership and they have a problem with cleaning the inside properly. The guy took the trash from the floor put it in the cup holder. I went inside to complain, like I have to each time. The guy comes Out with me and witness the guy take the trash from the cup holder and throw it on the driver's seat. So now everybody man cause I made them reclean. Then when I told the guy I'm going to cancel my membership.He told me to go Ahead and then told me.I won't get a refund. So I will be there every day until my membership expires and I will be video taping the entire process each time. Very unprofessional, very rude.All I was trying to do was keep my money in my community.
Trenton 365 Jacque's REACH
★★★★
☆
3 years ago
This location has been a car wash for decades Located a short distance from North Olden Ave and the City of Trenton Reservoir on Prospect St Pay attention to the speed limit of 25 Recent renovations and branding Comparable prices, services
Nettie Jenkins
★
☆☆☆☆
a year ago
This is what I get for being lazy and not going to Capital Car Wash or Route 1! I wondered why the wash stopped after the limo before my car went through. The limo was cleaned faster! My car finally comes out, I leave, get on highway and heard thumping. Once able, I got out of my car and saw the damage. This place takes no blame! They know they push it back in so I wouldn’t notice. I never liked this place for some reason and I was reminded why. It took over 20 years to go back but they won’t get me again. Crooks!!!
Jean Elie Jean Marie
★★
☆☆☆
2 weeks ago
I just went there, pay $21 for the deluxe,,I’m still get my car thirty, spoke to them,they don’t even do anything
Melissa
★
☆☆☆☆
a month ago
Second and last time coming here. Paid for the special and ended up with a rushed cleaning. I had to go home and still clean the inside myself. Also left a few scratches on my vehicle. Lesson learned.
Jeancarlos
★
☆☆☆☆
a month ago
$13 when most places charge $7.99 to do a poofromabackside job. Made me get out in 7° and trek to the other-side of the DRIVE THRU machine. Car wasnt cleaned and somehow I still have icicles on my car lol 🫵🤡
muhammed ekinci
★
☆☆☆☆
a week ago
I don't think there's a worse car wash in America than this; it's the worst, and I'm sure you'll say the same thing when you go there. It's a complete disaster. No matter which category you choose, none of them are good. A total waste of time. I absolutely do not recommend this place.
TP
★
☆☆☆☆
3 weeks ago
Worst car wash I’ve ever been to. I paid $25 and they didn’t even clean the back seat. Total waste of money. Do yourself a favor and go somewhere else. Everything was rushed, and they left dust and snow residue behind. This place is a complete joke. I repeat, DO NOT GO THERE. Look at the picture for reference when I just paid $25
