Pomona Hand CarWash

Denise Rodrigues

★★★☆☆

11 months ago

Today we went there and they were busy and going everything in a rush They peeled the new screen protector of my new car and tried to put it back, i had to take it off and throw away. AND also made a scratch on the back door. They left covered with silicone or whatever, so I went to wipe it and there was the scratch. So sad, because I was looking forward to take my car there and all of this happened. I guess I am never coming back.

Omar Frayre

★☆☆☆☆

3 years ago

I went there to have a “decent” car wash and this was what I got, besides that there were a lot of water stains all over my paint (they didn’t dry it in a proper way) It’s a waste of time and money

Jacob Bilo

★★★☆☆

a year ago

Would've been 5 stars until I noticed bird poop still on my car ! He even put shine over it ....

R Lo

★☆☆☆☆

9 months ago

Went earlier this morning, seems like new management there, I usually pay just under $20 for a handwash, armor all inside, fresh scent and vacuum now they want $59.99 or I pay $39.99 and vacuum myself?? I am handicap, I been going there, because I cannot vacuum the car myself.

Adan Navarro

★☆☆☆☆

3 years ago

They didn’t bother to spray down the inner plastic fenders, the body looks clean but very disappointing with that detail missed. Quality deserves one star.

Rocio R

★★★☆☆

10 months ago

I just wanted a quick express wash, like the ones where you drive your own car into the service and can drive out. $12 seems fair because I was in a rush, but they have you get out of the car for them to drive it in..... Something that should've taken 5 mins, cost me an additional 20 mins ....the guy that was charging was nice and polite but there has to be a better system to move the cars through the machine faster especially for those of us that want a self service Express Car Wash where we vacuum and dry ourselves

Ricky Spanish

★☆☆☆☆

3 years ago

Do not use this place they will damage your vehicle and lie to you and say it was already damaged. The workers are ignorant and incompetent. They cant grasp the concept to dry your car and not squirt DEGRESER on it and ruin a brand new car. DO NOT GO HERE AJ THE OWNER WILL DO NOTHING BUT TAKE YOUR MONEY AND DESTROY YOUR CAR.

Oscar Pedraza

★☆☆☆☆

2 years ago

I come to this place all the time, but this time I have one complaint!! They didn’t clean the plastic floor mat’s I asked the worker about it, he called the manager, because apparently they are not permitted to clean anything else without permission, when I spoke to the “manager” he said that if I wanted the plastic floor mat’s cleaned I had to pay 10$ more.. If you go to any other car wash the plastic mats are always cleaned,after I got home I double check my truck and I found trash on the doors, and other few details!!! And this CLOWN of manager wanted me to pay 10$ for something that should be done with any wash!!! I’ll be going somewhere else from now on!!!

Kimberly Johnson

★☆☆☆☆

7 months ago

Previously, I frequented this establishment; however, due to a decline in service quality, particularly regarding the cleanliness of the vehicle, I ceased my patronage. Upon learning of new management, I decided to revisit the car wash. Regrettably, my experience was disappointing. Despite selecting the $16.00 wash package, which I anticipated would include vacuuming and window cleaning, these services were not provided. Instead, the service appeared to consist solely of applying soapy water to the exterior, which did not result in a completely clean vehicle. Upon inquiry, the attendant confirmed that the package only included a wash and tire dressing. This experience proved to be a poor value, and I will not be returning.

L M

★★☆☆☆

4 years ago

Recently moved to the area and just went here for the first time today on 2/16/22 around 3:45pm. I made the mistake of leaving before inspecting my car as I was in a rush. When I returned home less than 5 minutes later I saw that one side of the car was not washed at all and still dirty (conveniently the non-driver's side) as you can see in the photos. I do not recommend this place and will not return there again. The inside was only adequately cleaned. This is a really bad business practice as I would have kept going back if they did a good job. Follow-up message to owner: After posting my review you provided a response at 5pm after you closed indicating that my review was "dishonest and malicious." I can assure you that it was neither. Since the car wash is currently closed, I will come back first thing tomorrow morning on my way to work to show your staff my car (as you noted in my response). You noted in your response that you know "exactly which cars you washed." Therefore I welcome you to look at your security footage from today (2/16) around 3:45pm to see my car coming in and being washed. It is a dark grey Subaru Impreza. Additionally you noted in your response that I provided nothing specific in the review. I provided the day/time I was there and three photographs of my car that I took in my driveway when I returned home 5 minutes after leaving your business. How more specific do you want your reviews to be? Should people be taking photos of your workers while they are washing my car? That seems a bit intrusive to me. While I'm sure you have many excellent workers, all I can do is review what happened to my car the day/time I went and I am telling the truth as inconvenient as that may be for you. Follow-up to Manager: Thank you for your respectful reply I appreciate it. I will consider going back to your car wash given what you said.

james richardson

★★☆☆☆

a month ago

I went here because my normal spot was very crowded. Not many cars were there. Now I know why. Their prices are $10 more than my other place and they are REALLY SLOW. Don't bother.

Ashley Meals

★★★★★

5 months ago

I don’t understand the bad reviews of this business. I’ve had nothing but good experiences. This car wash is incredibly reasonably priced for the services they provide, and the detailers work incredibly hard. They have always done a great job with my vehicle and I love driving away in a sparkling vehicle.

Parker Jones

★★★★☆

4 years ago

Helpful and kind staff. Got my car interior detailed and it cost $170 which felt a bit over-priced especially considering there is a left-over mildew smell that I can’t get out (it has been six days). They shampoo’d the interior extensively which got everything wet. Normally I’d appreciate the thoroughness, but in this case not so much. I kept my windows open every day after washing but still a dank smell persists. Other than that, I would rate the quality of their interior detail at about B+. They cleaned most crevasses, but there are just the slightest areas they missed between the console and seats. I’m very detail-oriented so maybe most folks won’t notice.

Delena Hubert

★☆☆☆☆

2 years ago

I will NEVER go to this car wash again!! Not only are they rude as hell but they change prices as they feel like it. I was told my car was extra dirty so I was being charged an extra $20 dollars. I have attached pictures of my “extra dirty” interior. I wish These people are foolish and full of rubbish. I went down the street and found another car wash that charged less for interior detail and has amazing customer service. Don’t waste your time or money with these stupid people.

Art M

★★★★☆

Edited 5 months ago

Overall happy with this place. This might be the only car wash in the area I could take my sprinter van to have it washed. I think there could be better attention to detail, far from a perfect job but overall good work. This is not your cheap express wash type of place, 100% hand wash means there are no machines, which is more costly but much safer for your car. I don’t think people understand the difference. Express machine washes often leave scratches all along the sides of cars which are generally only visible on darker vehicles. Dirt and sand inevitably get stuck in the rotating brushes which cause the scratches. Hand wash places eliminate that but require more time and labor. Express washes are all over the place, hand wash places are pretty hard to find, so know what you’re looking for and be patient with the people working there.

El Kris

★☆☆☆☆

9 months ago

They had an elderly guy detail my car from the inside and my car look the same as I gave to them guy didn’t wipe my windows from inside that well you can see stains on windows I didn’t get name but he need to go payed 32 for the royal wash and did a sloppy job . If you do a job do it right not satisfied at all he also didn’t get a tip for that .

Rachel

★★★★★

a month ago

I went here a couple of weeks ago. The staff was very friendly. Wasn't too crowded and they did a good job. I will definitely be coming back. The waiting area gave back-room vibes though