Penguins Car Wash & Detail Center

maria villegas

★☆☆☆☆

3 years ago

I went there about a week ago, asked for a car detail And to shampoo clean my rugs. Well I was very very dissatisfied, I hate to complain and I never write reviews but it was a real bad job and I want people to know my experience do not go there and especially do not have Jesse detail your car he did a real mess of job on my interior, The outside of the car was OK , Good and could have been better because of the money I paid which was 175 and I gave him a $20 tip, Cause I trusted him And Penguin car wash but that was the wrong thing to do I know.. My rugs took 5 days to dry and they still smell I have to go do him over again but we live and learn right My rugs took 5 days to dry and they still smell I had to go doom over again but we live and learn right ?? My windows Inside the car were sprayed but not cleaned off off ,and my GPS Dash screen ,whateve you want to call it. was not to be used on my screen or car screens period!!.

C Reed

★★★☆☆

8 years ago

Not a bad car wash. I got there right after they opened so it wasn't busy. However, the customer in front of me was asked what fragrance he wanted in his car. Having purchased the more expensive option, I figured I would be offered the same. In fact, I wasn't offered anything. There was a lacking of attention to detail and the "clean up" was minimal, at best. As with another review, there was a lack of any type of "plan" or procedure. Only two men were responsible for the detailing. One older and one younger. The older gentleman seemed lost while detailing; as not knowing what to do next. They didn't clean the exterior plastic trim nor the wheel wells and the windows were left spotted. I'd go back but I wouldn't invest the money I did this time. I'll get a cheaper option because that's the service I received.

Nora L

★★★★★

6 years ago

Incredible service! Went just before lunch time and they were efficient, left my car very clean, went the extra mile without having to do it. Very friendly and pleasant. They have a shaded patio to sit while your car is ready. There's a convenience store inside with many cute out of the ordinary items or gifts for purchase plus an inside accounting spring area with Tv. I will definitely come back. Made me feel special, without the high price tag.

frankie Jr

★★★★★

6 years ago

My Own Experiences They Did 100% Good Job I Will Keep Taking My Chevy At Penguin Car Wash

Mede Arriaga

★★★★★

8 months ago

New owner ! Hand wash was better than expected and place was fully staffed unlike previous visits. Will definately be comming back

Anthony Whitt

★★★☆☆

10 months ago

Its alright. Nice to have someone else to do the work but also they kind of half ass it too.......Had an altercation with the new owner when he first took over. I dont wash my car there but my girl has a membership so I'll take her car there.

Mark West

★★☆☆☆

a year ago

Very poorly run business. Today there was one car there when I pulled in but after 25 minutes, my car hadn’t been washed yet despite there being numerous employees hanging around. It seems like the formula for an efficient car wash is well established. Why these folks can’t follow it is a mystery. BTW. The quality of work varies a lot from good to awful. There was a black suv in front of me and the water spots were so bad it probably looked better dirty.

Britni Patterson

★★☆☆☆

6 months ago

Inside was done sloppy paid for deluxe and had to ask them to wipe down the inside better and didn’t even clean my floor mats drove off with dirt still in my car

Ryan Taylor

★☆☆☆☆

2 years ago

$50 now for a hand wash and they can’t even clean my tunnel cover. Every time I go there I always tell myself it’s the last time. But today is really the last time.

Warene Waters

★☆☆☆☆

7 months ago

I just went to Penguin car wash for a free wash as my rewards card was full. I have lived in Hollister for 14 years. I sold my house in December and stayed with a friend in Gilroy while my new house was being built. I moved back to Hollister in June. Unbeknownst to me, in February the car wash was sold to a new owner. The new owner would not honor my rewards card and said I had to pay for it or he would stop my car from going through the wash. I said ok, stop it, I’m not paying as I thought that was poor customer service. He went to stop it but it was too late and was being washed. He said you are lucky and he then said I owed him $2.00, I said fine and that I wasn’t ever coming back.

Jeremy Raudez

★☆☆☆☆

2 years ago

$40 car wash and I still need to come home and finish cleaning it. They missed spots on all 4 wheels and there was still dirt on the fenders. We need more full service car wash options in town

Shelby Aira

★☆☆☆☆

4 years ago

Paid $33 for a rain-x and basic wash that included washing the outside of the car, vacuuming the inside, and wiping down the interior. There is smeared bird poop and splattered bugs on the outside of the car. They didn’t vacuum the floors in the backseat. Didn’t clear off the spray they used to clean the windows on the inside on the interior. The woman at the counter was nice when I first paid but then her attitude went straight to rude when I returned and asked if the vacuuming was included because it was not done, and if the dash and plastic around the window were included in the wash. Gone to penguins so many times with such poor quality, will definitely be taking my vehicle to the new car wash about to open.

Jose Valtierra

★☆☆☆☆

2 years ago

Clearly, penguins car wash isn't very good at what they do. The two wheels on the passenger side only got half of the gloss, and half the dirt cleaned off. The other two are still dirty, and they still glossed the wheels. The front end wasn't even cleaned. What a bummer tried this place, and well, it wasn't what I was hoping for. especially for the prices they have on their packages.

Karen Descent

★☆☆☆☆

4 months ago

I brought my car here for a full detail inside and out and they ruined my leather seats in my car! Small tears in all of the seats. They were completely unconcerned or apologetic and said that I had not moisturized my leather seats enough. I've had my car detailed many times before and have never been told that and never had an issue. Will not be back.

Maria Esparza

★☆☆☆☆

a month ago

I went for a car wash today. I was over charged and the person who answered the phone was very rude. Paid almost $60 leaving that place and was not worth it. They did not take their time on the vehicle and they didn’t clean the inside good at all. I DO NOT RECOMMEND THIS PLACE! It is a ripoff!

Alessandro Carrasco

★☆☆☆☆

2 months ago

I was not happy with there service. still plenty of bug stains, a tire didn't get shined, and I paid for a vacuum service but looked like they gave it a quick pass through leaving so much debris and dirt still in my car Had to got back home to finish vacuuming the car and noticed new scratches on the outside of my car Don't come here if you want an interior clean or something quick. it took an hour just to see the inside not vacuumed and bad job at washing the outside

Sharyl F

★★★★★

3 months ago

I've been going to this car wash for many years and recently got a membership at the local subscription car wash that just opened. Been using it exclusively for about 6 months. Went back to Penguin the other day because my interior windows were horrible. They did such an excellent job! Almost as if I had my car detailed. They took so much time on my wheels, they looked fantastic! I'm going to support this business more often. They have been taking a hit because of the new car wash and they definitely deserve my business.