Outlaw Detailing

Heather Nicole

★☆☆☆☆

a year ago

EDITED TO ADD- The owner messaged and called me no less than 10x the day I posted this review to find out what he could do to make it right so I would edit this and make it solely positive. When I told him that wasn’t a possibility at this time, he offered to refund me my money for the parts that were missed with the expectation I changed my review. Shady practices so customer beware. My experience was not as positive as the other reviewers about this company. Kenneth was incredibly responsive in communication and answering my questions which was great. Day of appointment, he sends me a message that the team was going to arrive 90 minutes before our scheduled time. We were not going to be available until our appointment time. They arrived 30 mins after our original appointment time with no notification they would be late. His team of two got right to work. They were friendly which was appreciated but were not very thorough. We had the interior and exterior detailed of both of our cars however there were a number of areas they didn't even touch (trunk, inside of door, inside of windshield). What was estimated as a 4h appointment was completed in 2.5 hours. It may have been an off day for that team but just be mindful when anticipating services from Outlaw Detail. Kenneth did reach out and offer to send the crew back out to complete the work (which was great) but I had already left and wouldn't be returning back that night.

Clexpatra •

★★★★★

a year ago

I just had to share my amazing experience with Outlaw Detailing Company. Special thanks to Timmy and Gabby for doing an amazing job. From start to finish, they took the utmost care of my car and left it looking better than ever. The team at Outlaw Detailing truly went above and beyond, and I couldn't be happier with the results. If you're looking for top-notch car detailing, I highly recommend giving them a call. You won't be disappointed at all.

Ron Wilson

★★★★★

2 months ago

Timmy and Gabi did a beautiful job on our 2 vehicles. Showroom quality clean. They arrived on time and got right to work. I’m old school and have really high standards and I don’t do reviews, but these guys earned it.

Howard Turner

★★★★★

5 months ago

Next day appointment. Timmy and Gabby arrived on time and got to work. DId a fantastic job. Car looks great inside and out. Very pleased. We will be repeat customers and hope Timmy and Gabby will be available.

Destiny James

★★★★★

5 months ago

Service was amazing! It was easy to book an appointment they were flexible and transparent. Tim arrived on time and communication was amazing. He had great energy and was very knowledgeable and skilled. I knew I was in great hands when we connected. The pricing was reasonable and the service was absolutely fantastic. Would recommend to others and will be booking again!

L.Q. Hunter

★★★★★

3 months ago

Andre and his partner did an excellent job with my car. The communication was professional and detailed throughout the process, and I am very pleased with the results of my cleaning, the exterior looks amazing, but the interior, which was my problem area, is a 10 out of 10. Thanks again!

Taylor Mann

★★★★★

2 weeks ago

Absolutely flawless detail work and great to work with! Looking forward to having the Outlaw team out again for detailing in the future.

Ashley Sharer

★★★★★

9 months ago

Great detailing and super easy to book through Ken! They were really quick and knew all the best ways to clean my car! Left no pet hairs on the carpet!

Meghan Pieper

★★★★★

9 months ago

Booked online Monday night for a Wednesday morning service - very convenient, easy to use. Kenneth let me know exactly when the team would arrive. Timmy & Gabby did an excellent job - car looks brand new! Two very kind, hard-working people - will continue to use their detailing service. Highly recommend!

Alex Smith

★★★★★

2 months ago

We had a great experience with Outlaw. We hired them to detail my mother-in-law's car as a christmas gift. I left a message a couple days before Christmas and they were out at my place 2 days after Christmas. The technician, Tim, was amazing and so friendly and thorough. We would use him again anytime.

kurt clausen

★★★★★

a month ago

Ken who worked with me to schedule his team was very professional as well as transparent. Very affordable. In addition his team really hustled and the vehicle was shining and more than when I purchased it. I will call them for the other vehicle in a few weeks. Kudos to the whole team.

Julia Osvath

★★★★★

9 months ago

Absolutely outstanding experience with this detailing car wash! It’s always a pleasure doing business with owner, Ken and his team. A special shout-out to the great technicians, Timmy and Gabby, who went above and beyond with their work. Their attention to detail and dedication to delivering a top-notch clean, it's truly unmatched. My car looks better literally than the day I bought it! They took the time to make sure every inch was spotless, inside and out. I truly appreciate the hard work, professionalism, and pride they put into their craft. Highly recommend this place if you're looking for quality service and incredible results! Worth the price

Jeff Lloyd

★★★★★

a month ago

Andre was great and did an excellent job on my truck! I will call again in the future!

Ismael Ortega

★★★★★

8 months ago

Phenomenal job by the team! Ken, the owner, was nothing short of professional and accommodating. He was very open with pricing, invoicing and adjusting to my needs to make sure I was left satisfied all around. The team of technicians was amazing. They were efficient, fast and friendly. They let me know I was in good hands, and promised to leave the car feeling like new. I had been busy with work and trying to book to find time to have this service done wasnt easy on my end. I was able to book last second Saturday morning and with the hour the team was here. The dirt, grime, stains, pet hair, and smells from the previous owner are all gone. They kept their promise and the car looks transformed to what it was before. At the end of the service they still took a moment to ensure I had no lingering questions, concerns or services I may still need. This team definitely went above and beyond and cant thank them enough.

Gee Gonzales

★☆☆☆☆

5 months ago

Honestly for the price I can’t complain. I was busy and needed it to get done. I asked Kenneth to take care of my wrapped car. He promised it would. The lady that came out was nice and worked in the sun so I gave her grace especially last minute. But I was disappointed when the water cleared off and I seen where she scratched it all up. Do not trust these guys. Call a better detailer. Half of the stuff promised wasn’t even done. It was dead a basic vacuum and wash. No shampoo no nothing

KevinSara Webb

★★★★★

a month ago

Our first experience with Outlaw and couldn’t be more pleased. Andre and Stephanie worked for hours to get our vehicles spotless! And with two boys’ trucks - they had their work cut out for them. Quick replies and scheduling and amazing results. Pricing is very competitive as well compared to others in the area.

Katy Boyd

★★★★★

a month ago

This is the 3rd time I’ve used Outlaw Detailing and they never disappoint! Johnny did my interior and exterior and my car looks brand new. My dog sheds a LOT so there was dog hair everywhere and now the inside looks amazing. Thank you so much!