Oilstop Drive Thru Oil Change

Brian Nielsen

★★★★★

a month ago

Earlier in the day I went to a rival oil change in San Rafael, due to a lack of knowledge base, they were unable to change my transmission fluid. Your guys were thorough, fast, and efficient! I am now a committed customer to "Oil Stop!" Thank you!

Susan Cousineau

★★★★★

a month ago

Super service! Great coffee! I just happened by and pulled in, so glad I did. Will definitely use again.

Sierra deLeon

★★★★★

5 months ago

We have been servicing our cars with Oil Stop for 24 years. I really appreciate their service. I especially liked it when we could donate a $1 to Compassion or to help others. Carlos and others technicians continue to make things right for us. We will continue to bring them our business

Rick Urteago

★☆☆☆☆

2 months ago

Service #400017 Was greeted by service person and was told he would honor a $15.00 coupon. Turned service over to another service person that charged me $151.00 for the oil change. Full-service price and did not honor the $15.00 coupon. Didn't discover the charge until I arrived home. Contacted the company twice by email but after 7 days have not received a response. Poor customer service. I will not use this company anymore. There are other companies that do oil changes and respond to customer concerns.

George Molina

★★★★★

3 months ago

Had the oil changed for my niece . Trip was short sweet and to the point.. all who assisted were professional and got the job done great. Perfect service. I am a regular so I knew where to take my niece right away.

Tina Stoy

★★★★★

a month ago

Adrian was very courteous and explained what they were doing. He offered "upsells" without being pushy. Great experience. Easy and fast.

Carlos Uribe

★☆☆☆☆

3 months ago

!!!!!!DANGER DANGER!!!!!!! !!!!!!!!DO NOT COME HERE!!!!!!! my oil drain plug fell off of my car one week after my oil change. could have totaled my car and extremely dangerous!!! they stripped my oil drain plug and i had to pay over $600 to have it repaired. an overpriced $110 oil service turned into weeks of headaches and a bill of $600+.

Barbara Jones

★★★★★

4 months ago

Very friendly staff. Told me each step they were doing. Worked efficiently to change my oil. Though they are required to upsell their products, they were not pushy about it at all. As soon as I got there they asked if I would like a beverage. The cold water was much appreciated. Thank you.

John Hansen

★☆☆☆☆

4 months ago

Paid for a standard oil change and they wouldn’t put any standard oil in my car because I brought my own oil, I paid for up to 5 quarts of oil and received 0 quarts. They wanted to charge me an additional $16 dollars for two quarts of oil I paid for already because I purchased an oil change and their reasoning was it’s because I brought my own oil didn’t make sense. I told the guy it didn’t make sense and he said they should be charging me extra because I brought my own oil. I will never be returning to oil stop again after this shenanigans.

CaGirl MP

★★★★★

a month ago

Staff was friendly and made suggestions of sales but weren't pushy. Service was efficient and I was on my way. I liked that they check tire pressure, mine were over inflated.

Alon Family

★★★★★

a month ago

Very kind workers, so accommodating, not pressuring at all! The let me choose everything myself, and gave me recommendations when I was unsure. Very knowledgeable and very quick! I’ve been here before, and I will come back again!

Adejia O’Dell

★★★★★

3 months ago

Best service from Miguel Tena!! He really helped me to get what I needed and went above and beyond to help me so that my car was taken care of. Miguel was very friendly and polite!! I am happy he works there. I love this place and will keep going back there.

Jim Hickey

★★★★★

a month ago

I've used OIL STOP for over 25 years and have never had bad service. Carlos runs a tight crew ! We have both our cars serviced every 6 months and are always grateful for the excellent job.

Lena Ryan-Guzman

★★★★★

4 months ago

Everybody was very welcoming and respectful! I went in just for an oil change and paid just for an oil change, but the man helped me washed my windows, fill my tires, ease up my door hinges, And even offered me a Refreshing drink! It was fast and easy and this is where I will be going from now on:)

Geno Potter

★★★★★

2 weeks ago

Got us in very quickly. The level of great service was amazing!! Super friendly and very fast at performing the service. Will definitely be back!!

Josh

★★★★★

a month ago

Very surprised by the great level of service. The shop is run very efficiently and there is lot of communication throughout the process. Prices are reasonable and I was very happy with my experience. Would recommend to anyone needing oil service. Thanks!!!

Joghe Valko

★★★★★

a month ago

I had such a relaing time getting my oil changed yesterday at Oilstop on Guerneville rd in Santa Rosa. The boys were offering me refreshments, showing me every part of the car they needed to replace - air filter, etc. and asked me first if I wanted it done. They explained everything they recommended be changed out and didnt pressure me to buy anything. I will definetely go back. Thanks to the guys that helped me on Thursday afternoon, I appreciate your very excellent customer service. Jorghe Hagennstein