Google Reviews
Peter Lenoci
★★★
☆☆
Edited 7 years ago
SNAPSHOT = - details below - decent work by honest people, but better value lies elsewhere. Long wait is rare. I live near by and have used them on and off for years. Very consistent - your will get the same level of solid service each time. Prices are higher here than at other places, but I can always drop by and never had to wait for a long time. Seating area is more comfortable than other places so if I have to wait, I would want to wait here. Available here is a high-mileage oil which is more expensive but to me makes a difference. Other services are available. NOTE = While prices for other services are posted, the price for just an oil change is not posted. Today I asked Bobby about why this is. Bobby stated that there are so many variables that it was not practical to post all prices for all vehicles. He cited variables such as make, model, mileage (with option for high-mileage oil or not) and, engine size. This seemed a reasonable answer. Howver, I would have liked to have seen something posted somewhere providing some notice of this. TIP = Bobby stated that customers can bring vehicle into a bay and they can quote a price and let the customer decide if it's acceptable.9
Ryan Rogalski
★★★★★
6 years ago
Have used them several times for inspections and most recently for an oil change. Courteous service, super fast turnaround and changed my air filter after checking it (something the "other guys" never did). Highly recommended!
peace purpose
★★★★★
3 years ago
Super friendly and helpful, the manager lady Diane is all about customer service and has a good crew. Their prices are reasonable and I shall make it a regular spot for oil change and totally recommend to friends
Jeanine P
★
☆☆☆☆
2 years ago
I am livid! My son took his car to get an oil change and inspection. He came home with a receipt for almost $100!!!!! I asked to see the details and they charged him $34 for PREMIUM OIL which they DID NOT ASK HIS PERMISSION TO USE. It is bait and switch and I will be disputing this with my credit card company! I see lots of people have the same issue. STAY AWAY FROM OIL WELL!
Mike Paris
★
☆☆☆☆
2 years ago
10 minutes?? Please. Four people im there and took an hour. Alot of socialization and not much work. Would highly recommend staying clear of this place unless you have a ton of spare time on your hands
Geo HVL
★★★★★
Edited a year ago
I have been using The Oil Well from the time it opened years ago. They are great to work with. Never a problem. I’m sure you’ll have the same experience.
Crystal Holiday
★★★★★
3 years ago
I went to another place. They didn't have a filter for my car but had already taken the oil out. They refilled it. I took it to Oil Well first thing the next morning becauseIneededtobe sureeverythingwas ok. They went and got the filter. They corrected the overfill of oil. They were fast, efficient and professional. I will definitely use them from now on.
Amelia Buckner
★
☆☆☆☆
2 years ago
Took my small suv in for an inspection and when it was time for payment I was told $40. I asked why it was $40 and I was informed that I had aftermarket tint on my windows. I informed the technician I did not put any tint on the windows and I bought the car new from the dealership. He then proceeded to get rude with me and stated he should have failed my inspection because the tint was too dark. I would not recommend this shop for anything unless your ok with rude and unprofessional workers. That upcharge for an inspection.
Russ
★★★★★
Edited 2 years ago
Update: 2nd time here. Service was great and fast. Update: 3rd time here. Still great. Extremely fast. Update: 4th. All good. Update: 5th time. Inspection. Arrived at 4pm at the end of the month (busy time!). Started a stopwatch and it was under 20min from stepping out of my vehicle to getting back in. Pretty good. Update: 6th time. Great as always. 11min from stepping out of vehicle to driving away. Inspection only. I've determined it's the manager lady that makes this place great.
Kendall Ramsey
★★
☆☆☆
4 years ago
The oil change side is pretty decent folks. Could be a bit more customer service friendly, but they do their job well. The car wash that is attached to this place is god awful. Nothing but the rinse and foam brush worked. I wouldn't come here again unless they put some TLC into this place since everything is old and could be updated.
Rebma NC
★
☆☆☆☆
7 months ago
I wouldn't trust this business. You're better off changing your own oil.
Iris J
★★★★★
a year ago
Good experience here today for an oil change. I will be back!
Debra Anderson
★
☆☆☆☆
a year ago
Went today for a standard vehicle inspection. They finished. I paid . They told me my registration and inspection was in my vehicle. I went to my vehicle there was no registration or inspection paper . I ask where it was . I was told it must have been put in other lady's vehicle that checked out before me. I was told not to worry she could not use it . DMV stated it was serious she had my name my address tag # . I called back to express my concern They said they had no information on the lady . Not good business.
F.Luk
★★★★★
10 months ago
Quick oil change at a very reasonable price. Just drove up without an appointment. Easy in and out.
J R
★★★★★
a year ago
Fast, efficient and super nice to their customers. When I go here I know I don't have to worry about being overcharged or scammed. These guys know their stuff and are well worth it
Chris Casebolt
★★★★★
10 months ago
They always do a great job here. I get all my inspections and oil changes here because they are fast, friendly and locally owned. Word to ya mother.
Luke Gray
★★★★★
9 months ago
I've taken my cars here for inspections and oil changes for eight years. The lady who runs it knows the area well and keeps everything running smooth. I try to go by during the 9-11 am or 1:30-3:30 pm windows when they're a little slower.
Tajakica Rudisill
★
☆☆☆☆
7 months ago
I went to this location for an oil change during my lunch break. After the service, my dashboard light came on, indicating an oil pressure issue. I returned to the shop and spoke with Samantha and Ricky, who had performed the work. Samantha acknowledged that the issue was their fault and took responsibility. However, when Ricky and another employee attempted to inspect the issue, they damaged my cable cord. Samantha assured me that they would repair the damage. Dan Brown, the owner, later suggested that I contact Volkswagen to check for a recall, which I felt was irrelevant to the situation. The two guys zip-tied my hood down and wired it down so it wouldn’t fly up. Now my car is saying 'caution, please stop, hood up.' Bottom line: If my hood flies up, it can be a very bad situation. I'm not happy at all with the service there. I will never go back there and I will not send anyone back there. I demanded that he take responsibility for the damage and provide a rental car. When he refused, I hired an attorney and am now pursuing legal action. I strongly advise against visiting Oil Well on Asheville Highway in Hendersonville.
cassady wright
★★★★★
8 months ago
I’ve gone here for all of my oil changes every couple months and all my yearly inspections for right at 10 years. They’ve always been clean, helpful, fast, and honest. I love the lady inside. She always professional and makes me smile. Also she quotes me a price and goes over everything they’re gonna do. I would highly recommend, as I don’t go anywhere else.
Cassidy Heaton
★★★★★
a month ago
Love this oil well and Diane. Have been going here for years. Fast and friendly service.
