Ocean Blue Car Wash - Addison

Mama Mama

★★★★★

a month ago

A big shoutout to Sergio, for helping me choose which method of cleaning was best for my car. He was so nice and very helpful. Would 10/10 recommend.

Flor Rodriguez

★★★★★

a month ago

The best car wash in DFW, they did a great job on my car and it was looking amazing after I wash my car here, thank you Jose and his team, I will definitely come back to blue shark car wash

Nykia Onubogu

★★★★★

a month ago

Sergio was very helpful! I love this car wash and they have great vacuums and overall service that keeps me coming back

Ferhan Kulahci

★☆☆☆☆

a year ago

Very disappointed with this car wash service. I have a monthly subscription with auto payments, but they charged me an extra $10, claiming my car was ‘extra dirty’ and needed a power wash. This was never mentioned when I signed up. On top of that, their brushes are already covered in mud, which defeats the purpose of a car wash. If there are extra charges for certain services, it should be communicated clearly upfront. Feels like a hidden fee and left a bad impression.

Tania Bradkin

★★★★★

a year ago

Ocean Blue Car Wash is fantastic! Their employees are friendly, efficient, and really go the extra mile to ensure a great experience. For just $13, the quality of service is definitely worth it. My car came out sparkling clean, and the staff’s attention to detail made the whole process quick and smooth. Highly recommend!

Hannah

★☆☆☆☆

Edited 5 months ago

The same manger that “rocks” as one review says is the same manager who ignores and lies to customers. I’m noticing a lot more reviews coming from other people whose cars being damaged here too! I was a member at Ocean Blue Car Wash and had gone there very regularly. At my last visit, a worker hit my windshield so hard with the scrub brush that it cracked my glass. Instead of taking accountability, Ocean Blue has refused to accept responsibility and claimed that I went in with an existing crack - even though their own entry camera shows no damage, while the exit camera clearly shows a crack on my windshield. The manager said “the sun makes it hard to tell at the entry” even though you can see clearly that I had no damage coming in. The manager was unhelpful and dishonest. He gave me a fake corporate email, and when I went back up to the location I asked another staff member about the corporate email and he gave me a false email as well. This was a very shady and unprofessional business practice. Now I have to file a claim with my insurance and spend a week’s paycheck toward my deductible, all while this company continues to profit. If your car gets damaged here do NOT expect them to make it right even if your car is under 5 years old, under 100k miles, and all parts are factory original.

Ihsan

★☆☆☆☆

4 months ago

I hate writing one-star reviews, but here it goes… I’ve had my Cybertruck for two years now. I’ve gone through over 60 car wash companies and probably 600+ automatic washes, never once had a problem — until this place. I waited in line for about four minutes, the attendant made eye contact multiple times, but said nothing. When it was finally my turn, I told him which package I wanted, and he goes, “It’s hand-wash only for this car.” Excuse me? There’s no reason this car should be hand-wash only. And if that’s your policy, why not let me know before I wait in line? Instead, I’m told last minute that I can’t go through unless I pay for a hand wash — which, surprise, costs $60–$80 more. It honestly felt like a tactic to upsell instead of good customer service. If they’d just waved me down or explained it upfront, I’d have understood. Instead, it was handled poorly. I ended up driving down the street to another wash, and guess what — no problem with my Cybertruck there. Ridiculous way to do business. The guy at the front seriously needs some training in communication and customer service

Rolando Verduzco

★★★★★

3 months ago

George is the best salesperson over here! He has a great personality and got me great deals, this is hands down the best car wash in the area. They take great care of my car every time I go! Ask for George and he got you all the time.

E Cornelious

★★★★★

2 months ago

George is very helpful! He told me in regards to a better deal for the line of work that I do with needing a clean car always! It also was warming that he is very familiar with my boyfriend and I. Love the service here always which keeps us coming back!

S. LaShun Tolbert-Martin

★★★★★

a month ago

Jorge, was very nice & friendly. He was very informative & provided an excellent customer service experience. My car look like new! I will definitely return to this car wash!

Tracy Sandidge

★★★★★

5 months ago

Phenomenal Customer Service – Jose ROCKS! I can't say enough about the exceptional customer service I received at Ocean Blue Car Wash! Currently, my vehicle is out of commission, so I had to temporarily cancel my monthly membership. Recently, I thought I was still being charged and decided to stop by Ocean Blue to get things sorted out. That’s when I met Jose, and let me just say—he is outstanding. From the moment I drove in, he was kind, compassionate, and wasted no time getting to the bottom of the issue. His positive attitude and genuine desire to help completely blew me away. Jose not only made sure everything was crystal clear, but he also went the extra mile to make sure I felt valued as a customer—even with my current situation. He was respectful, knowledgeable, and focused on retaining me as a loyal customer, and he absolutely succeeded. Ocean Blue Car Wash has my full stamp of approval, and it’s because of amazing people like Jose. I’ll definitely be back once my car is up and running again.

Alexys Lamkin

★★★★★

3 months ago

Great car wash! The staff are friendly. The equipment is always available for use. Even if there’s a line, they’re pretty quick. I pay for the membership and enjoy using it; I feel it’s a good deal with how much I travel. Love it here!

Shelby Clark

★★★★★

2 months ago

My favorite car wash in Dallas for getting the interior cleaned! For $35 they will clean the interior and do an AMAZING job! The staff here is always nice. I drive 20 min out of my way just to go to this car wash.

Derrell Wilhite

★★★★★

a month ago

Great car wash, Awesome customer service CSR (Sergio) has the most awesome customer service I’ve had in a while at any carwash! Thank you all for my services every week! Would highly recommend them the best carwash in Addison! Hands down! 😉🙌🏾💪🏾

Adrianne Henkis

★★★★★

a month ago

Sergio did an amazing job at the Blue Shark Car Wash. He was friendly, helpful, and made sure my car came out clean and looking great. The service was fast and professional, and he made the whole experience easy. Great customer service — definitely coming back!

Meagan Brockway

★★★★★

a week ago

Love getting my car washed here, the attention to detail is great. The packages are affordable and consistent. I appreciate Sergio for his kind spirit and helpful service.

Andres Cisneros Bautista

★★★★★

a month ago

Excellent service from Sergio. He was very attentive, friendly, and professional from start to finish. He took the time to explain the different car wash options and made sure I got exactly what I needed. You can tell he really cares about providing great customer service. If you’re looking for someone reliable and honest at the car wash, Sergio is the person to ask for. Highly recommended!!! 👍🏼