O'Reilly Auto Parts

Erica Elliott

★☆☆☆☆

7 years ago

Was a little disappointed coming to this location. It said outside that it was free windshield wiper installation. When I went inside the gentleman named Chris was working. He wasn’t very friendly and was talking with his mouth full. I had to figure out the year of my truck because he didn’t want to measure my windshield wiper and when I mentioned needing help putting it on you could tell that wasn’t something he wanted and seemed bothered. He didn’t say anything back about that after I continued to talk to my husband about how I think we need help. I said again that we may need his help because we hadn’t done this before. He said nothing. When we found out what we needed he rang it up for us and said have a good a night very fast and then went to talking to his co worker. As I was still talking about having his help he ignored it. Normally I do not complain but I have worked in customer service for years and if I acted that way I would be in so much trouble and truly care to be nice to every customer that comes in!

Lonnie Smith Sr

★★★★☆

2 years ago

The staff is very helpful for someone like me. I know nothing about cars. They can answer any questions you may have. Type of oil for example. I would send my Mom there... she knows more about cars than me

Daniel

★★★★★

4 years ago

Love it, they have what I need most of the time and if something breaks the lifetime warranty is very useful. I have got many things to fix my car here. Headlights are always good quality and have only had a pre-broken part once and that didn't seem to be their fault. The package was beat up and I accepted it anyways thinking that the product would be fine.

Allan Cantada

★★★★★

3 years ago

Great service!!! I’m driving from out of town and noticed one of my head lights weren’t lit. Called the local Subaru dealership and they didn’t have the parts on hand. Called here and spoke with Phoenix who told me they had several options and recommended the best one for my Subaru. Drove in, bought the bulbs, and he replaced it for me. In and out within 10 mins. Made my day!!! Awesome job, and shout out to Phoenix.

Phuc Nguyen

★★★★★

2 years ago

People here are friendly and helpful. I went in yesterday to find bolts to hold my new motorcycle plate. The bolts i bought there didn't really fit and the store closed right after i bought them to exchange a new pairs. Colin helped me secure the plate temporary to get home with some of his washers in his car even though he could have left after work. Another time, i took my car in to check the battery because my radio on my car kept turn on and off after 10s. There was a lady that helped me but I couldn't remember her name. She checked the battery and found out the connections in the positive/ negative were loose. She tightened them and problem was fixed. Saved me a lot of money because I would have bought it to a shop if that didn't happen. Definitely recommend this store.

Pastor Ben Campbell

★★★★★

3 years ago

Our battery went out while traveling from Georgia. Thankfully, they had multiple options in stock. The price was good, and they installed it for me. I've never had someone install a battery for me, but I didn't have tools with me and it was a great help this time. All around, it was a great experience.

Scott Zimmerman

★★★★★

8 months ago

Fantastic customer service. I do not know a lot about cars and these people do and are willing to help, patiently!

Leah Wellman

★★★★★

6 months ago

These stores know what it means to make customers feel valued. Thank you for your help!

Summer J

★★★★★

11 months ago

Kylee and Michael went above and beyond for me. They were so nice and very knowledgeable. I don’t write reviews but I am just because I had a great experience.

Hbo Max

★☆☆☆☆

a year ago

The man that is currently working, didn't get to catch his name but he's the store manager (must of said it 100 times) but he is the most irritating man I've ever encountered. He wouldn't let me finish a single sentence, kept trying to up sale me saying he new best and to believe him because he was the manager and didn't make commission. Finally after insisting I got the single product I intended to get. He also smelled of beer.

glen berry

★☆☆☆☆

7 months ago

On Saturday July 19th I was in there look for coolant three employees at the counter bullshiting about stupid stuff will not help at all this is the reason I will never go back to O'Reilly's

Brittney Evans

★★★★★

a year ago

Covey was so very helpful and was happy to answer all of the questions my mom and I had about the various sounds our cars were making as best as he could, helped us with the best fluids to use for our cars, etc. By far the friendliest and most knowledgeable representative we've dealt with! Thank you Covey! We'll definitely be coming back to this location.

Sam

★★★★★

7 years ago

Matt was a huge help to me! Even though he didn't make a huge sale on helping me, he was patient, creative and helped create another happy/appreciative customer. I'll definitely be back in the future for any auto parts needs.

Desrae Gray

★★★★★

2 months ago

Very professional and helpful 🛵💨

Anna's Family Fun Love Happy Life

★★★★★

4 months ago

Omg the best service ever, especially to Dillon, he helped me lots with buying good products for car, and helped me with changing my headlights, thank you so much much for your help

Diana Maritim

★★★★★

4 months ago

Amazing customer service.Dylan was so helpful with fixing my tail light. You do make a difference with your kindness Dylan. I appreciate you.

jermaine dennis

★★★★★

3 weeks ago

You talking about excellent customer service them guy/gal does amazing job getting the right parts right price they know there customer that's why I keep coming back hands down you can't beat excellent