O'Reilly Auto Parts

Consuella Shaw

★★★★★

5 years ago

On 3/24/20 I went to this location after being told at a different auto parts I needed to buy a part that I didn’t feel was necessary. I got to this location and Jayson took care of making sure I did not purchase something I did not need, he was very helpful and accommodating. I would like his corporate office to know what an outstanding employee they have. They may want to get several more like him to work in there establishments. Thank you Jayson for a great service.

linda k

★★★★★

11 months ago

The Assistant Manager Felix was awesome, he changed my wiper blades and installed both headlight bulbs Thank You Felix

Malik Fluker

★☆☆☆☆

7 months ago

Bernie the Manager is rude to All the customers I noticed immediately upon entry into the establishment. Go elsewhere please! Too early to be so rude to paying customers.

Sandra Sonberg

★★★★★

2 years ago

Friendly prompt service. They helped my teenage granddaughter check her battery along with checking the starter and alternator. Two other auto parts stores would not check to see if the battery needed to be replaced because it was too close to their closing time 😕. They were not allowed to install at that time. So glad we went to 0'Reilly's!!!! We were very pleased 😀.

lucycats

★☆☆☆☆

a year ago

Called to inquire about some parts, Spanish girl picked up, I was put on hold for 8.00 then hung up, called back, same girl answered, I asked why I was put on hold for so long, did she forget about me? Phone went silent, I could hear her breathing. Called back, guy picked up and explained to me that she doesn’t understand English clearly!!! What has this world come too?

Betty

★☆☆☆☆

a year ago

Today marks Veterans Day, and I visited O’Reilly's as soon as they opened to purchase supplies for an oil change and windshield wiper blades. Inquiring about the military discount, I learned that O’Reilly offers a 10% discount to veterans daily. While this is commendable, my experience was disappointing. After completing my transaction, the total came to approximately $103.00, but the discount was not reflected on the digital payment reader. When I inquired about the discount amount, I was informed it was only five dollars and some change. Given the total, I expected at least a $10 discount, but that was not the case. I requested the additional 5% discount, but my request was denied. As a veteran, I feel compelled to share that O’Reilly's discount policy may have hidden stipulations. Therefore, do not anticipate receiving a full 10% discount every time you shop there; I will not be returning.

Patricia Filipiak

★★★★★

10 months ago

Exceptional service! So unusual these days to find employees that are friendly and helpful. Kris went above and beyond to help us.

levi tucker

★★☆☆☆

9 months ago

3 staff members stocking shelves while there's 6 people in line waiting to be helped. Only 2 people at the registers. At least they did have the specific oil I came to get that no one else had.

CJ

★★★★★

3 months ago

Quick Service friendly staff and it's an O'Reilly's it's better than all the others of course

Travis Case

★★★★☆

4 months ago

Don't trust the part fits just cause the guy at the counter says so. If possible compare it to what came off and verify

BJ Kirby

★★★☆☆

a year ago

The staff is always attentive BUT this time they gave me the wrong Oil Change Kit for my Mini Cooper. The oil filter was too large for my vehicle. The hassle was because I bought the original kit in Ocala at Oreilly’s and the box was their brand BUT I had no receipt. So, when I went to a store 10 miles closer they wouldn’t swap it out. I paid for the second and correct filter in Beverly Hills but now I need to drive to Ocala to get a refund for the wrong filter Ocala sold me. Too much hassle to go back.

Mariano

★★★★★

6 months ago

If it wasn’t for Kris the assistant manager I wouldn’t have been in and out within 5 minutes when it should’ve took 30 minutes with all the people they hide inside…Thank you for the professionalism Kris five star review On my behalf

Louise “Skatergirllou” Warner

★★★☆☆

a week ago

Had to wait in a long line for a quite awhile. The cashier was nice.

Leah Holman

★★★★★

6 months ago

I was driving on the interstate when my windshield wiper broke, and O’Reilly Auto Parts was just about to close. Kris went above and beyond by kindly waiting for me to arrive. He quickly found the correct wiper size for my car and even replaced it for me on the spot. His kindness and excellent customer service were a true lifesaver, allowing me to get home safely. Best customer service ever!

Alex Harrel

★☆☆☆☆

5 months ago

Rude and dismissive of women. They would not acknowledge me, then helped men who came in after me while I waited my turn. I left and found what I needed on Amazon. Probably got a better price too, oh well, I tried.

Olivia Tasbas

★★★★★

2 months ago

I believe this staff members name was angel, but best customer service ever, helped me and my boyfriend with my splash guard dragging on the freeway on my car even though close to closing time. He was genuinely concerned with my problem and went above and beyond and helped me fix it immediately. Cannot express my gratitude enough, thank you all.

Amal Visitacion

★★★★★

a month ago

O’Reilly Auto Parts is a reliable place to stop when you need parts, fluids, or basic tools without a lot of hassle. The store is usually well-stocked, and it’s easy to find common maintenance items quickly. What really stands out is the staff—they’re generally knowledgeable and willing to help look up parts, check compatibility, or offer quick advice. Service during my visit was efficient and friendly, and the overall experience felt straightforward and dependable. With a solid 4.4 rating, it’s a go-to option for both quick fixes and planned maintenance needs.