NAPA Auto Parts - Parts Professional Inc

Ben Schneider

★★★★☆

5 years ago

There was an issue this past day with my order that seems to have been resolved by mgr matt, glen, duke, and Dan. The battery seems to work fine so far.

rob Zeman

★★★★★

a year ago

they spent the time to help me match the part and ordered it . nobody else spent over2 minutes. and they had it the next morning

Donald “Dwsjr64” Sutcliffe

★★★★★

8 years ago

Counter person friendly, knowledgeable , knew exactly the part I needed before he looked on the computer. Made suggestions on substitute part due to part on back order. Highly recommend the store and employee.

Jennifer “Jeni M” Moreno

★★★★★

a year ago

They have things others don't always have. Just browsed around that day to see if I needed anything, and found a few things I didn't plan on, I'll always be coming back

Kathy Martinie

★☆☆☆☆

2 years ago

Self serve repair while 3 people did nothing. Expected better service for seniors. Prices higher than other auto supplies that help.

Tim Wyckoff

★★★★☆

3 years ago

The lady was very helpful. The three guys standing around not helpful when the next customer came in all three guys head to back at same time but lady did take care of us both without a problem

Jeannie Schroeder

★☆☆☆☆

6 years ago

Ordered part showing available on line at 8am. Drove 40 minutes to pick it IP, only to find out they didn't really have the part in stock. One assistant said he worked the online orders that morning and they didn't have on hand, so he ordered for me to come back again the next day. 3 issues, why did I not get an email in the 5 hours between order and my arrival? Why did I not get a phone call in the five hours? Why didn't this NAPA store ship to me?

Joshua Novak

★★★★★

8 years ago

I buy tons of parts from these guys, They are pretty amazing to say the least. Matt the sales guy is one of a kind, Mike the store Manager is always willing to help and the delivery people are always willing to take returns and help out!! 5 stars!

Miguel Calderon

★☆☆☆☆

4 years ago

My first time coming here and my last. Came to pick up 3 oil filters that their website said they were on sale. I placed my order online with a total of $30.they tried to charge me regular price after I showed them my receipt from the order and told me that this items weren't included on the sale. The person didn't even apologized for the inconvenience and walked away to talk to another customer. Very rude. No wonder their store was empty, lol..

Sugarshack Doodles

★★★★★

a year ago

I called this place to see if they had a couple parts for my car. The guy on the phone was very helpful and looked up the items. They were in stock. I came into the store; he went and got the items and within 5 minutes I was back in my car on the road.

World Peace Deathray

★★★★★

a year ago

You should only ever go to NAPA stores or the Car Quest warehouse store fronts otherwise you are wasting your time and money. NAPA is the most capable of the two.

Wicked Witch

★★★★★

6 months ago

Help there a little slow but had exactly what I needed

Brian Tullis

★☆☆☆☆

a year ago

Thank to the guys working at this location today, you just cost us even more money, my girl told you she on her way, got there just at 4 and you locked the doors. I'll definitely be in touch with Jim's boss.....bank on it.

Angel M. Dominguez Sierra

★☆☆☆☆

4 years ago

This store does not honor the commitment they have to customers. I bought a clean spray and it was not the shine I was looking for and I went to return it and the manager told me that I could not receive it so I used it and where is the commitment. And I am not going to buy more at NAPA.

john Dubois

★☆☆☆☆

3 weeks ago

Few disappointed with the fact that yall have that yall are open on Sundays till 3pm. Get there to find everything turned off and doors locked. Fix your times.

Justin Butcher

★☆☆☆☆

a month ago

sold me the wrong parts then refuse the return bc i opened the plastic bag they came in. cheap parts not like im going broke over it but in my 10 years as a mechanic i’ve never had that happen.

JMC

★★★★★

Edited 5 months ago

This place almost has everything you need for the DIY mechanic. Service was fast and accurate. They found what I needed very quickly without any fuss. I highly recommend trying them first for your auto supplies.