O'Reilly Auto Parts

Sarah Koch

★★★★★

11 months ago

This place was VERY helpful in helping me replace my headlights! Life saver! Very friendly and polite, was in and out in no time. Definitely recommend.

Elizabeth Friedrichsen

★★★★★

a year ago

Amazing service! Needed my battery changed and Lyle (I hope that’s right) was great! Was extremely helpful and friendly. No complaints and will definitely be back!

Shamalamaluma

★☆☆☆☆

11 months ago

I came in for an alternator yesterday evening and this gentleman named Lyle, he seemed very upset and gave me an ugly look as if i didn't know what I was talking about. asking what kind of truck I have 4 times. I dont see how asking about my truck 4 times and still forgetting the year make and model, too. I ended up leaving and heading to another location in waterloo that helped me with what I needed.

Matt White

★★★★★

a year ago

My daughter is in college and was in need of new wiper blades. I was able to easily find the parts online and make the purchase. She was able to stop in, pick up the parts, and the staff at the store did the installation. Great, easy experience!

Alexander Reyes

★★★★★

a year ago

It's so good to know Lyle and all the employees there, very nice people, they are blessed and so are we, compared to most auto parts stores, This one had very good and polite people, by far best auto parts store, I recommend this place, to any parts need and free testing for alternaters, batteries and starters, they treat you with help as they were to help themselves. Advice and love as soon as we arrive through the door. God Bless them ALL.

GIRL P0WER ø_ø

★★★★★

11 months ago

They were a god send tonight. My SUV had to be jumped started because my battery had died for the second time today. I called O'Reilly's and they had a battery for my SUV. After I got jumped started I headed over there and got a new battery put in the SUV and now my SUV runs wonderful.

Camryn Douglas

★★★★★

a year ago

I needed a new car battery. Lyle helped me out and was super nice about checking my current batty to determine if I really needed a new one. When I did, he showed me my options and then even installed the new one I bought! He was super polite and nice the whole time and made the experience very smooth.

Bea Glover

★★★★★

a year ago

The service we received was amazing. Lyle, the supervisor was so helpful. He went above and beyond for us and even helped us with replacing our battery. Highly recommend this location. Everyone was well informed and ready to lend a helping hand. We appreciate your service. Service like this is hard to come by.

goddessDancer Dancing for God’s Glory

★★★★★

a year ago

Lyle was wonderful! He helped me change my oil and headlight, and understand what error code was coming onto the reader for me to fix. I’ve always used O’Reilly for my oil changes and can now say that I will continue to come in for the little fixes my car needs. Thank you!

Ryan Hackett

★★★★★

a year ago

I visited O’Reilly this evening due to the fact my daughter’s vehicle engine light came on and I heard they will read the code and help with self diagnosis. I had the pleasure with working with Lyle who was awesome and super helpful. I noticed both workers were very friendly and wanting to help us with our problem. I can’t say enough good things about the employees at this location and how much I appreciate great customer service! Unfortunately it seems that is hard to come by nowadays….Thanks Again!!

Cindy Bentley

★★★★★

11 months ago

Lyle was great! We weren’t sure what light bulb we needed for the car. He went outside and took it out so we knew what we would need. We asked if he would put it back in and he did it with a great willing attitude. Much appreciated!

Darla Greenough

★☆☆☆☆

a year ago

I went in today; started asking about a new wiper; and I felt disrespected by him interrupting our interaction asking to move my vehicle first. There was nobody else there. He could have gotten the part and then asked while we were out there. I parked close because of a hip injury; I left because I feel like he could handled that better. I went to the Waterloo location and everyone there was nice to me!

Cassie Naaktgeboren

★★★★★

a year ago

I had a great experience with Lyle today! So friendly and helpful with replacing my battery, which the dealership I purchased from had apparently put in the wrong battery when purchased 4 years ago 😑 the battery was dead from the car being on their lot for almost 3 months (I love my car, it just dies really easily when the temps drop below 10 degrees… not surprised at that issue now) and they must have just thrown in what they had so the car could be test driven and sold. Lyle double checked to make sure what their system had shown the correct battery for my car and then swiftly replaced it with the correct battery and also put on new windshield wipers for me. Will always go back for such friendly, helpful, and efficient service!

Paige Sandberg

★★★★★

7 months ago

Lyle was very helpful when I came in needing a new brake light. He was kind and his service was great! He went above and beyond when he installed the new brake light for me!

Lyhour Heng

★★★★★

6 months ago

I just want to thank Bob for his outstanding help this morning. I went to the O’Reilly in Cedar Falls looking for something to remove sticky tree sap, and he went above and beyond to assist me. Even in the hot weather, he kindly came outside to help, and after trying a couple of products that didn’t work, he found the one that solved my problem. His patience and dedication really stood out, and I truly appreciate his excellent service.

Dylan Jacobs

★★★★★

3 months ago

Lyle was great! Found me a belt in stock that worked for my auger on my snow blower since mine snapped. Saved my night. Thank you so much for the great customer service!

Scott Z

★★★★★

a month ago

Had a great experience dealing with Bob Locke looking for shocks. He was very helpful in determining the correct ones as vehicle has a lift. Nice to see customer service is still alive in some businesses! I would recommend this store (University Ave)