Community Honda

Andrew Martin

★★★★★

3 months ago

Great experience. I had a transmission seal and my 105,000 miles service performed. Although expensive it was done well and correctly. Maybe it cost me a few hundred dollars more than another location, it was worth it for peace of mind. They also washed the car and cleaned the engine bay when there work was completed. It was like “putting the mint on the pillow”. They also provided me a ride to work when I dropped my Honda pilot off. Thanks community Honda!

Casimir Parker

★★★★★

3 months ago

Amber in service was very helpful when I needed to get my MDX in for an alignment. She was also quick to take notes when I provided extra information about the vehicle that may have been helpful to the tech. I was in and out within the hour and the prices were lower than independent shops nearby.

Trent Neff

★★★★★

a month ago

I can’t vouch for the rest of the departments or people that work there, but the service team was excellent! They made me feel welcome, explained things on a level I understood, and took care of all of my car service needs.

Kevin Ramsden-Meier

★★★★★

3 months ago

My wife gets her car serviced here. They do a good job at keeping us informed of any maintenance that is due. Normal dealership rates. Wash the car when they are done. Decided to look at a new car for my wife. Felt they did not offer me a reasonable price for my trade in and the amount they wanted for the car was higher than the car was worth. Did not want to work with me so decided not to buy car. Of course they badger you constantly afterwards.

Kelly Donovan

★★★★★

4 months ago

I just purchased the most beautiful SUV I have ever owned from Community Honda of Cedar Falls. I did my research and knew I wanted to purchase my new car from this dealership. Their inventory and prices were unbeatable. The staff was superb to work with in every way. Sam the Manager, Diji Product Specialist and Josh Product Specialist were the BEST. They were informative, helpful, friendly, had a great sense of humor, making this event a very pleasant experience. I would highly recommend coming to Community Honda in Cedar Falls for your car needs. You will be so happy you did. I sure am!! Sincerely thank you Community Honda. Love my Honda Passport!!

loyd jensen

★★★★★

a month ago

Had a good experience with the service department. They are easy to work with. They let you know what needs to be looked at to keep your vehicle in good running order. They don't try to push you into extra service procedures.

Linda Verhoef

★★★★★

a month ago

Excellent attention to detail. Knew my time was valuable. Found the right SUV for me. Kind and caring people. Never been here before. Would highly recommend this business where it seemed more like family!

Timothy Jensen

★★★★★

2 months ago

Incredible service. Our car was barely running Chris got us in. Found out the repair was under an updated powertrain warranty. Car had extensive repairs done in about 10 hours! Even got us a very nice loaner for a day. Amazing!

Chloe N

★★☆☆☆

3 months ago

I bought an absolutely beautiful new ‘25 Accord here. I had a great initial experience. The customer service here is good, they are friendly and want to sell you a vehicle and a protection plan. However, and I am saddened to have to say this, but I would really like it if they were a bit more meticulous with services, especially on a brand new car. My vehicle still had a small piece of plastic film on it right next to the shifter where the gears are shown, I did not notice this until after my interior and exterior ceramic/wax coating was done, so there will be scratches on that area now... Minor, but for what they charge for it, that probably should’ve been noticed. I’ve also had a squeaking with my vehicle on gravel roads. They initially retorqued the suspension and said it was fine. It was not. The service manager then went along on a ride with me and acknowledged this noise, but apparently the service tech said all the Accords do it, so they aren’t doing anything about it, and would not tell me the cause of the noise. There is also a ticking coming from what I am guessing is the blower motor when the vehicle is cold and the heat is on, and I am guessing they will tell me all the Accords do it.

Meg Peterson

★★★★★

a month ago

The employees were absolutely delightful! I felt welcomed and important from the moment I pulled into the service department. I am full of gratitude not only for the amazing service performed on my car, but for the kindness extended by all the employees. Thank you VERY MUCH!

Sal Vejzovic

★★★★★

3 weeks ago

Willie, in the service dept, was awesome! Went the extra mile to get me the information I needed and did it promptly. I’m used to the amazing service that the Chevrolet side offers, but I see Honda is just as good. Awesome team!

Diane Husak

★★★★★

3 months ago

I had tire issues and they were more than happy to help me, even though I was not a regular customer. They were even able to get me in right away. They were really great to work with. Treated me like I was a long time customer, even though this was the first time there. VERY satisfied with their service department..Thanks so much for your help! Car rides so much smoother now. Yay!!

Eddie Ward

★★★★★

a month ago

Amber was awesome. She let me know the status of my car and got me out in a timely manor. I was a walk in from MI and if I lived in the Waterloo area this is where I would take and buy my car. Great people. Not often today you get good service and mine was excellent.

Christina Faye Haney

★★★★★

a month ago

I got a used vehicle with high mileage. Which is always really concerning because some dealerships usually use those vehicles to kind of hook you in to a higher price sale. But when I had a mechanic go over the vehicle other than some basic cosmetics the vehicle was in excellent shape . Had good maintenance records and drove like it was brand new . So they weren't trying to sell me a lemon or try to use it as a sales tactic. They were straightforward, honest actually tried to negotiate a better price. They were helpful and friendly and quick exceptionally quick. They understood when I had prior obligations and tried really hard to make sure I got the opportunity to look at the vehicle.

Mai Wilson

★★★★★

2 weeks ago

Had a great experience with Chance! He was personable and professional! Thank you Chance and Josh for my new ride! This was a vehicle I was set on and they did a great job working with me to purchase it! Thank you, again! And I look forward to working with you guys again in the future!

Nicole Rowray

★★★★★

4 months ago

Great car purchasing experience! Friendly staff, fair deal made for my trade-in, and very mindful of my time - they worked hard to get all the paperwork complete so I could leave timely. I walked away feeling like I got a good deal on a great vehicle. Highly recommend purchasing your next vehicle here, even if you drive an hour away like I did!

Jamie Havel

★★★★★

4 months ago

I had an excellent experience at Community Honda buying my new Pilot. The staff was knowledgeable, upfront, and respectful of my time. They explained everything clearly, offered fair pricing, and made financing easy. I have to go back to have some of the parts I ordered installed and they were sure to get that all scheduled before I left, which was great. It’s refreshing to deal with a team that values customer satisfaction. Highly recommend!