Google Reviews
Talking Cargo Junk Removal
★★★★★
Edited 2 years ago
I don't know homeboys name but he was very knowledgeable of car parts. He deserves a raise. 😎👍🤜🤛✅
Anthony Payton
★★★★★
3 months ago
Always great
T Johnson
★★★★★
9 years ago
Jeffrey went the extra mile to change my headlight. It may seem small to some but many places wanted to charge anywhere from $40-150 to change the bulb. Their competitor didn't even attempt to change it after glancing at the year of the car. However, Jeffrey went as far as to YouTube how to change the bulb and made it happen. He saved me at least $40!! With parts specialists like him, this O'Reillys will always keep my business.
Ein Cliburn
★★★★★
a year ago
Kameron is extremely helpful and I can tell they are committed to customer service.
Leon Palmoer
★★★★★
6 years ago
The pit crew when it comes to Auto parts. They are swift with the free services and willing to help in any way they can. To help save time is to make sure you give them the correct make , model, submodel and engine size.
Social butterfly1
★
☆☆☆☆
a year ago
This location is very unprofessional. The gentleman told me that I could go and check with the dealership and that he was not stopping me. The comment I made to him was not directed towards him. I will never visit this location again
Candace Charles
★★★★★
8 months ago
Good experience. Had what I needed.
Teresa Brownfield
★★★★★
7 years ago
I would like to say thank you to the two young men working nights weekdays. I came in right at closing and the two young men helped an old lady from out of town with car and health problem out. Random act of kindness, the one man said and neither one would take any form of payment. I thank God for those two that night and will never forget them. The next time I think of the world gone bad, all I have to do is think about, Youself and the other man with tat's. Y'all are awesome angels!!!!
Oxzona Green
★★★★★
3 years ago
Peyton was the absolute best!! Patient and professional. A great asset to O Reilly's good luck on college and your future endeavors Peyton, I'm sure you have a bright future.
Patricia Willis
★★★★★
a year ago
Outstanding customer service. They replaced my headlight within 60 minutes. Thank you for making my day.
Tracie Forster
★★★★★
a year ago
The customer service that you receive at this store is absolutely amazing! Will kelly and all the gang thank you So much for helping us out
travis jenkins
★★★★
☆
3 years ago
Only problem I had is the young lady didn't put my number in the computer. I had order parts. And was waiting on them to Call me .4 or 5 days pass . so I call it was there . please do better. Quality Parts you will get
Kevin Sanchez
★★★★
☆
3 years ago
The guy that helped me was really helpful and courteous. Until I had to take back a can of paint that wasn't the right paint code but in his defense I got a different guy that had to take the paint back but after he took it back he went through the motions of ordering the right paint for me. The reason I said that is because I called the next day and the guy that answered said that that paint was unavailable and no other stores carried it. Thank God for the paint store that I called after I got a hold of O'Reilly. Seems like they are consistent with the people they hire though. The Mansfield Ohio stores have the same kind of people working there and I don't think I am going back anytime soon for anything other than free all!!! That's just because free all is the best thing I ever had to get a bolt that was rusted and rounded off and it only took a hour with the spray to remove the nut after using it
JaCoiya Terrell
★★★★★
a year ago
This store has gone above and beyond for me today! If you want friendly fast and informative service? Then go visit the O’Reilly’s on Spring Hill! Mr. Ein was quick, efficient and had my car back up & running in 5 mins!!! Thanks again!
Valessa Carr
★★★★★
4 years ago
Wow, the staff at the O'Reilly on Springhill Ave are awesome. I needed a battery and my battery is difficult to take out and put in. The Assistant Manager a young lady took the battery in less than ten minutes and her co worker placed it back in with a little her from her. These guys were great. I highly recommend this store 👌
D'Andre Johnson
★★★★★
11 months ago
My man Ein sat with me until we figured out exactly which fuse was out for my tail lights to come back on and we literally pulled every fuse possible until they worked the customer service was impeccable!!!!
Mary Falkner
★★★★★
a year ago
I could live three hours away and still would make the drive to go to this store. Ein was phenomenal, i just bought a used car and had my check engine light and engine wobble coming home from work. Ein checked the codes, gave me options on how to remedy the problem and walked me through the entire process in the parking lot in 30 minutes. In less than an hour i was checked out and on the road with no check engine light and no wobble because of him. And he made sure i felt reassured when going through the fix the entire time, offering help when needed but trusting my ability when i had it. Great sense of humor, perfect customer service, and a wonderful store overall. His coworkers were so kind and the store was immaculate. Above and beyond service, ill never shop anywhere else
Kimberly Taylor
★
☆☆☆☆
7 months ago
I purchased an ac compressor on June 30. On July 12 it went out. My mechanic said it was a bad compressor and it was remanufactured. When i purchased the compressor i was not informed that it was remanufactured. I called to check the warranty and was told there was no warranty because I didn't buy the kit. When i purchased the compressor i wasnt asked about a kit or told that i had to have the kit to have a warranty. I am livid. That was a waste of $740 for parts and labor. I have always used O'Reilly's but that have lost my business for life.
Kendall Harris
★★★★★
4 months ago
I visited this O'Reilly's and needed a lug nut. Thomas was very helpful and went above and beyond to even put it on. His attitude , professionalism was an example of the O'Reilly's culture.
Micah
★
☆☆☆☆
5 months ago
I placed an online order with O’Reilly’s and even got an email confirmation saying it was ready for pickup. I do this to make things easier on the store and to keep transactions quick and smooth. Instead, I drove across town only to deal with a lazy and incompetent manager who admitted he had already looked for the order earlier, couldn’t find it, and then did absolutely nothing about it. He didn’t cancel the order. He didn’t call. He didn’t email. No notification whatsoever. Instead, he waited until I showed up at the counter to casually say he couldn’t find it. That’s not just unprofessional — it’s a complete disregard for customers’ time. Wasting someone’s time, gas, and patience because of poor effort and zero communication is unacceptable. If management can’t handle something as simple as following up on an online order, it makes me question the entire store’s reliability.
