About Business
New Wave Car Wash is a highly-reputable Car Wash service provider based in Bergenfield, NJ, known for their attention to detail and quality finish. New Wave Car Wash covers all facets of the Car Wash industry, with a focus on specialized treatments like Car wash. With over 303 reviews and an average rating of 3.8/5, New Wave Car Wash is a trusted and reliable name in the industry. Their presence in Bergenfield, NJ ensures that residents have access to high-quality Car Wash care and detailing right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their comprehensive Car Wash offerings.
Google Reviews
Natalie Baccile Rodrigues
★★
☆☆☆
a year ago
They take so long. An hour for a car wash with 3 cars ahead of me. Go to Teaneck 5 minutes away. Same price and so much more efficient.
Sara Hurley
★
☆☆☆☆
a year ago
Horrible horrible service. Extremely rude and your car doesn’t even come out looking clean. Don’t waste your money on this place. They don’t care about your car.
Anthony Mendez
★★★★
☆
9 years ago
Efficient, affordable, plus clean components and facility. The only downside is that my front rims weren't cleaned as well as I'd hoped; there was still some dust on there that could've been taken care of with a quick wipe or two (it's a one-week old, new car, so the dust wasn't stuck long term.) The customer service was indifferent. Not good, not bad. I'd use them again if I were nearby again. Overall body panels, interior dashboard, and glass was well done. But I might try others with more attention to detail for my new car. Perhaps a hand car wash? Again, not bad. But not great either. I always give the benefit of the doubt and might try again.
Doreen Carr
★
☆☆☆☆
a year ago
Windows still dirty which was my main reason to get car washed. Paid $30 and expected better. Car and hubcaps still had some dirt car emblem came off front of car and luckily a nice man noticed before it got ran over by next car. They told me to glue it back on.
DJ NYSE
★
☆☆☆☆
7 months ago
Get ready to wait on the full service line for 45 min!!!!!!!! Completely understaffed, and the employees move like molasses!!!! They do a distinct job on car , service is extremely slow !!!!
T CASTRO
★★
☆☆☆
a month ago
New Wave Car Wash is just an ok spot to have your car washed.
Jose Rodriguez
★
☆☆☆☆
11 months ago
Just got there at 5:45, they close at 6pm. I only do exterior wash. As im driving in to the lane the guy walked over and put up the Closed orange barrier. I asked him "Don't you guys close at 6pm?" and he said " No more today" or something to that effect. Terrible business and bad customer service. He could have a least asked me what I needed. An exterior wash literally takes only 5 minutes. Been going here for years with 5 current vehicles but Im canceling my unlimited and going to the other place that opened not long ago in Bergenfield.
William Garcia
★★★★★
6 months ago
The staff here do great job and theyre very fast, my go to place to wash my car.
Taylor Bossert
★
☆☆☆☆
a year ago
Went for a car wash yesterday. Took about 45 min. They didn’t even clean my car window, and my doors & cup holders are all still dirty. Very disappointing…
The Romneyc
★
☆☆☆☆
7 years ago
I was very dissatisfied and disappointed with this car wash service for my first time. I just looked at my car and it looks like $19 full service wash was a waste of my money. My car still has dusts marks on the sides and it looks like they scratch it. I was in a rush , so didn't have time to check it carefully after the wash. This is the last time getting my car wash after this experience. I would recommend people to check thier car after getting thier car wash here and make sure they got what they pay for.
Vinny Gabettie
★
☆☆☆☆
7 months ago
Pay 50 dollars vip. Got screwed. Had to wait. Made them clean again bugs still front of car. Inside dirt all over walls. Dirt on seat. The guy that collect money been 30 years. Said finito. All other guys laugh. With a ten tip. Never going back. Hope this helps
Edward Bacardi
★★★★
☆
2 months ago
Generally good experience. Decent for the price but dont expect anything closing to detailing quality.
A D
★★
☆☆☆
8 months ago
I’m big on tipping, I feel like it’s needed in certain industries. These guys work hard in the sun in the rain they earn their money. I have a baby at home. So needless to say I’m broke. I need to make sure she is fed clothed and healthy. Now if I had extra I would tip and tip good. I guess they saw that I didn’t tip, or maybe it was because I came to them with a voucher from the dealership after my car was serviced. But a day or two later I plug in my charger to get my phone enough juice for me to get to work and I saw it was charging. It’s 5 am so I’m still trying to see. I’m still somewhat asleep. I figure maybe it’s just fatigue. So I try the other chargers in my car and it’s the same thing. I finally turn on my flashlight to find Pennie’s that were in my car put inside the slots to charge your devices. I had to get a pen and get out in penny. I was able to use a magnet to get the other one out. It’s sad. I’m not even mad. I get it. They probably did that cus I didn’t tip. I mean I wish they didn’t do that. Formula isn’t cheap and if I just didn’t buy some I would have left a tip. But my child comes first. That’s the review. Pennies in my charging slots. It’s actually clever I would never have thought of that.
Bernardo Gonzalez
★★★★★
Edited 2 years ago
New car wash. You can use the express lane to go straight to the auto wash or have the staff clean the car (which also includes the auto wash). I usually choose the Supreme wash at about $21 which includes mats getting washed and dried, internal vacuum and leather cleaning , wax spray, under vehicle wash, and tire shine. I'd also like to especially mention that they use clean towels to dry the car. You can see their washer and dryer continually active for towels. Awesome carwash.
JB
★
☆☆☆☆
2 years ago
It was already a long line to start with. I got a full service so they supposed to vacuum my car and wash. I deliberately left my compartment open so they can vacuum the inside but they never did. After they were done vacuuming my car, they just left it there and it took another 10 min for it to be in line for the wash. Once they were “done” with the service, I go in and I find my slippers on my seats.
dilcia george
★
☆☆☆☆
8 months ago
If I could give 0 star to this new wave car wash I would because yesterday Saturday June 28 I went to wash my car. But as soon as my car was washed I notice a noticeable scratch in my passenger glass window. I immediately pointed this out to the manager, but unfortunately no assistance or resolution was offered. I’m frustrated because not only did the damage occurred during the wash but I didn’t receive the help I expected from the stuff. This experience has left me questioning their commitment to costumer service. I’m hoping the company will take responsibility for this damage and offer a proper solution whether through repair or compensation. Has anyone else experienced something similar in this car wash? I would appreciate any advice. Thanks.
Sheila G
★
☆☆☆☆
2 years ago
Used to be good. But now if i can give 0 stars i would. They’re always in a rush, doesnt really care about your vehicle. They dont even put stuff back properly but just throws it in. I had a super bad experience back in July (a scratch, spots that were not cleaned) i got in the car and put my drink in the cup holder, saw that some spots were still dirty (obviously did not wipe/vacuum) so i pointed it out. A guy went in and wiped couple of spots i mentioned and he left his rag on top of my drink. Told the manager he was like “ill give u $2 buy a new drink”. After that i did not go back. But i tried again after 6 months maybe it was just one bad time—nope. Still the same. No scratch but still not clean. And they threw everything at the back seat 👎
Kerry M
★★★★★
3 years ago
Exterior car wash was great! My car came out more glossy than other places I've been to. Staff was really helpful for my first time there. Got the #3. Very satisfied and will come back!
Jonathan (Flavor Wanderer)
★★★★
☆
a month ago
Came here for a simple outer wash and had a good experience. The location is clean and staff were friendly. Price was also good. A simple wash is $10
John Arcila
★
☆☆☆☆
4 months ago
Dont come here if you value your tires. I came here and I paid 20 dollars for the "tire service" and they didnt even clean my tires. On top of that my front left tire got completely scratched up by the machine. Now I am going to have to pay to get it fixed and it's around 300 dollars. They have claimed that they are not going to respond for it as I dont have proof it was their machine that scratched my rim. Im now down 300 dollars because I wanted a car wash. NEVER COME HERE IF YOU CARE FOR YOUR CAR AND DONT WANT SCRATCHES
