Google Reviews
Catalina Callejas
★★★★★
Edited 4 years ago
I love this place!!! I feel like for 16 dollars you get a pretty good deal. My car is spotless when I get out of here. I avoid going on busy days because the machine tents to be faster on those days so I notice my car is not as clean. I really enjoy also the fact that they dry your car off as well at no extra charge and the vacuum area to no extra charge as well. I live in Castro valley but I make the trip because I feel so disappointed when I go other places, I spent more money and my car is not as clean. The staff is so friendly too
Gurbakhash Singh
★★★★
☆
2 years ago
Nice price. Good staff. No long wait. It’s fast. High power vacuum. Only down side is, you have to buy multiple full paid plan if you have multiple cars. Three cars means three plans, no discount on additional car as others offer.
REJ SOLIDUM
★★★★★
a year ago
The service was great. Do not forget to put your car in nuetral when entering the main washer. I love that they provide wipes for your dashboard and car deodorizer. I am new to the self-service vacuum station. I think it is great.
Wil Woo
★
☆☆☆☆
8 months ago
After the car wash. The hood of my car was scratched on multiple spots. I dont know if its from the machine or the people who was pre scrubbing the car before the wash. Probably from the brush touching and collecting debris from the ground. The swirl mark looks so bad.
Lucas Bonner
★★★★★
a year ago
My carwash of choice. Friendly staff and nice amenities. You will not be disappointed going here.
Colin Rajah
★★★★★
a year ago
Great value for a simple and quick car wash. Just make sure you have a good credit card that works cos you gotta self pay at an auto kiosk with no human attendant. The wash was good and drying was quick. I didn’t have to wait. And I plenty of free self serve vacuums so I took my time to clean up inside myself. Oh and the wet wipe they give us good for a wipe down of the dash and other dusty spaces inside. Overall I like this place. Prices are reasonable, it’s quick and the machine does a decent job. Will be back.
J S
★★★★★
a year ago
I recently visited this car wash and was very impressed. The facilities are spacious, and they ensure your car is impeccably clean. The abundance of vacuuming stations is a plus. They even hand wash your car at the beginning and end of the process, ensuring a spotless finish. With prices starting at $16, it's a steal for the level of service you receive. I highly recommend this car wash!
Kate Patton
★★★★★
5 months ago
I think it’s like 12 dollars for the basic wash. And they have someone that dries the car after you come out of the actual wash part too.
anaija glass
★★★
☆☆
9 months ago
the car wash was good but the drying was not, by the time i pulled to the vaccums it left dirty dry spots, he only dried one side of the car???? also the wash left many scratches on the side , front bumper, and back of my car.. this place is good my tires are still shiny and car was too but beware of your paint being scratched and your car not being dried fully..
Ram Aditya
★
☆☆☆☆
8 months ago
Had a disappointing experience at Neo Express Car Wash. The wash was rushed, and my car still had dirt and water spots afterward. The vacuums had weak suction, and staff didn’t seem interested in helping. Not worth the price—won’t be coming back anytime soon.
Jiawei Toh
★★★★★
9 months ago
The best automated car wash I’ve ever been to. It’s not perfect, but close enough for the price. For $19, you get the sealant which leaves a slick finish. Their vacuum bays are spacious and vacuums are quiet and powerful. Their monthly packages are worth it if you go more than twice a month. Tesla drivers: put into Car Wash mode. When you pull up and they start to wet the car, put into Free Roll.
Darian Johnson
★★★★★
10 months ago
No need to go through this car wash twice—they get it right the first time. I was seriously impressed with how clean and shiny my car looked after just one pass. They didn’t miss a spot, and the whole process was quick and easy. Definitely one of the best car washes I’ve been to. Highly recommend if you want it done right the first time!
Shiru Mbugua
★★★★
☆
9 months ago
Loved this car wash. Was going to do self cash wash, but this is so much better. They lightly scrub the car before the wash and wipe it down after exiting the automated car wash. The free vacuums are an added bonus. Oh! .... and they give a dashboard wipe, too. I think better than most other competitors' carwash. Fast service & the workers smiled & were very pleasant.
Alexander Botkin
★★★★★
2 months ago
Great clean for reasonable price and quick service. Vacuums are also very well setup and easy to use.
debolina ghosh
★★★★★
5 months ago
For $20, I got exterior car wash , machine drying and touch up cleaning by customer representatives along with free interior vacuum cleaning. It was my first time experience and coming back again 😀. Thank you Neo express . ** readers, do try this service and you will be not disappointed.
Kay Kay
★★★★★
8 months ago
Love this place! Quick, cheap, and has everything you need. I especially like the air hose to blow things out of your interior.
Vikramjeet Singh
★★★★★
2 months ago
Great car wash.High power vacuum .price are good .friendly staff .service are good .staff always seen cleaning at wash area
Gracious Grace
★★★★★
a month ago
They did a great job and I love the free gift of car air freshener that I got. This will be my car wash place while I'm here for sure.
Amritpal Bhagat
★★★★★
Edited 2 years ago
Title: A Shiny Ride Every Time at Neo Express Car Wash, Hayward Rating: ★★★★★ 5/5 Finding a consistent, high-quality car wash can sometimes feel like a challenge, but Neo Express Car Wash in Hayward, California, has made this task an absolute breeze. I've been using their monthly mid-tier pass for $34.99, and it's been nothing short of spectacular. The service and value for the money provided by this mid-tier pass are truly unbeatable. For just over a dollar a day, I can get my car washed as often as I need without worrying about additional costs. It's a fantastic solution for keeping my car consistently clean, especially during those messy winter months or the dusty, pollen-filled spring. What really sets Neo Express Car Wash apart from other car washes is the attention to detail and the thoroughness of the cleaning. After each wash, my car looks showroom ready, gleaming from bumper to bumper. The exterior cleaning is meticulous, removing all dirt and grime without leaving any spots or streaks. The wheels shine as if they're brand new, and the glass sparkles. Beyond the high-quality wash, the customer service at Neo Express Car Wash is commendable. The team is professional, attentive, and friendly, making every visit enjoyable. The process is efficient and quick, yet without sacrificing the quality of the wash. It's clear that customer satisfaction is a priority for this business. The location is also incredibly convenient, making it easy to swing by on a lunch break or on my way home from work. Plus, the facility is always clean and well-maintained, which is a testament to the overall care that Neo Express Car Wash puts into their business. If you're in the Hayward area and in need of a reliable, high-quality car wash, I highly recommend considering Neo Express Car Wash. The monthly pass provides excellent value, and the service you'll receive is top-notch. Give them a try, and like me, you may find your car wash search ends here.
Fei Guo
★★★★★
4 months ago
Liked this! I like the way they do car wash - not fully automatic but I think this works better and still costs only $12. Best thing is they had vacuum for you to clean up the car. Never seen a car wash with this. Hope they would maintain this quality of service!
